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Compare Azure AI Bot Service and Rasa 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free
Azure AI Bot Service
Star Rating
(10)4.5 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Azure AI Bot ServiceRasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansAzure AI Bot Service vs Rasa
- Reviewers felt that Azure AI Bot Service meets the needs of their business better than Rasa.
- When comparing quality of ongoing product support, reviewers felt that Azure AI Bot Service is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Azure AI Bot Service over Rasa.
Pricing
Entry-Level Pricing
Azure AI Bot Service
No pricing availableRasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Free Trial
Azure AI Bot Service
No trial information availableRasa
Free Trial is available
Ratings
Meets Requirements
8.7
9
7.8
9
Ease of Use
8.9
9
7.2
9
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.7
9
8.3
9
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
10.0
9
5.0
7
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.5
7
Not enough data
9.3
7
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure AI Bot Service and Rasa are categorized as Bot Platforms
Unique Categories
Azure AI Bot Service has no unique categories
Rasa is categorized as Conversational Support and Conversational Marketing
Reviews
Reviewers' Company Size
Azure AI Bot Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
70.0%
Higher Education
10.0%
Computer Software
10.0%
Automotive
10.0%
‐
Other
0.0%
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Discussions
Azure AI Bot Service has no discussions with answers
Rasa has no discussions with answers
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