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Compare Amazon Lex and Rasa 
Featured Products
At a Glance
Market Segments
Enterprise (36.1% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
No pricing available
Free
Amazon Lex
Star Rating
(37)4.2 out of 5
Market Segments
Enterprise (36.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon LexRasa
Star Rating
(11)4.0 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansAmazon Lex vs Rasa
- Reviewers felt that Amazon Lex meets the needs of their business better than Rasa.
- When comparing quality of ongoing product support, reviewers felt that Amazon Lex is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Amazon Lex over Rasa.
Pricing
Entry-Level Pricing
Amazon Lex
No pricing availableRasa
Developer Edition
Free
For developers exploring AI assistant projects, you can access all of Rasa Pro on your own computer. CALM, Enterprise Search, E2E testing, and more. Community Support is available in our Forum.
- Access to Rasa Pro and our dialogue engine CALM (Conversational AI with Language Models) .
Free Trial
Amazon Lex
No trial information availableRasa
Free Trial is available
Ratings
Meets Requirements
8.7
23
7.8
9
Ease of Use
8.4
23
7.2
9
Ease of Setup
8.1
14
Not enough data
Ease of Admin
7.9
14
Not enough data
Quality of Support
8.7
23
8.3
9
Has the product been a good partner in doing business?
8.5
14
Not enough data
Product Direction (% positive)
8.5
23
5.0
7
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amazon Lex and Rasa are categorized as Bot Platforms
Unique Categories
Amazon Lex is categorized as Genesys AppFoundry Marketplace
Rasa is categorized as Conversational Support and Conversational Marketing
Reviews
Reviewers' Company Size
Amazon Lex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rasa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.2%
Information Technology and Services
13.9%
Pharmaceuticals
8.3%
Non-Profit Organization Management
5.6%
Banking
5.6%
Other
44.4%
Computer Software
36.4%
Information Technology and Services
18.2%
Telecommunications
9.1%
Marketing and Advertising
9.1%
Graphic Design
9.1%
Other
18.2%
Alternatives
Discussions
What is Amazon Lex used for?
1 Comment
UT
Interactive ai chat bot used for your business use case Read more
Amazon Lex has no more discussions with answers
Rasa has no discussions with answers
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