Qurable Reviews & Product Details

Qurable is the AI-native Customer Engagement & Loyalty Platform that unifies customer data, loyalty, engagement and payments, turning every customer signal and transaction into the next best action. It decides the reward while the payment is being authorized: at the point of sale, in the ecommerce checkout, at the payment processor and in the app or wallet. Website: https://qurable.co/en From first purchase to customer for life. WHAT MAKES QURABLE DIFFERENT: TRANSACTION INTELLIGENCE In a traditional loyalty program, the customer pays and leaves. Sales are processed hours later in batches, points and messages arrive once the customer is gone, and everyone gets the same promotion, built by hand on last week's data. Qurable works inside the transaction. It recognizes the customer at checkout, chooses the reward based on their history while the sale is still open, and applies the discount, points or cashback before the receipt prints, in about 150 milliseconds. Every customer gets an offer based on their history and this purchase, with no hand-built campaigns. We call it Transaction Intelligence: deciding the reward inside the transaction. Learn more: https://qurable.co/en/resources/transaction-intelligence Four architecture decisions make this possible: One platform. Customer data, engagement, loyalty and payments share the same customer profile, the same rules and the same ledger. No silos, no fragile integrations. (https://qurable.co/en/platform) AI decisioning and agents. Qurable decides which reward to offer, to whom, when and through which channel, protecting margin and budget. Nothing goes live without your approval. (https://qurable.co/en/next-best-action) Payments-native. The reward is decided and credited inside the payment authorization: at the point of sale, at the processor and at checkout. (https://qurable.co/en/loyalty-pos-checkout) Interoperable. Points and rewards move across brands and programs at each program's rate, through coalitions and co-funded promotions. (https://qurable.co/en/loyalty-coalition) THE PLATFORM Turn on only the modules you need. Start with one and add the rest when the business calls for it; they all share the same customer profile, rules and ledger. Learn more: https://qurable.co/en/platform Member data (Customer Data Platform) A 360° view of every customer across all your channels and brands: unified identity, consent, purchase history and audiences, in real time and ready at the moment of payment. It integrates with your CRM instead of replacing it. Learn more: https://qurable.co/en/customer-data-platform AI engagement journeys Higher visit frequency and bigger baskets, without waiting on IT. Describe the goal in one sentence, such as "win back lapsed customers" or "lift weekend basket size", and AI builds the whole journey: audience, trigger, rule and reward. Qurable simulates the journey against seven days of real data so you can see how it would have performed before launch, and once live it decides on every purchase. Mechanics include points and tiers, coupons, missions and trivia, games, stamps and referrals. Learn more: https://qurable.co/en/ai-journey · Points program: https://qurable.co/en/loyalty-points-program · Coupons and promotions: https://qurable.co/en/promotion-engine Coalition and interoperability Points and rewards that work across companies: coalition programs, points exchange at each brand's own conversion rate and redemption at partner merchants. Plus co-funded promotions, where suppliers pay part of the discount and each contribution is recorded. Learn more: https://qurable.co/en/loyalty-coalition · Co-funded promotions: https://qurable.co/en/resources/supplier-funded-promotions Payments Instant cashback through native integration with POS, payment processors and checkout. The reward and the cashback are resolved inside the authorization, and the customer sees them when paying, not days later. Learn more: https://qurable.co/en/cashback · POS and checkout: https://qurable.co/en/loyalty-pos-checkout Ledger and cost control Every point is recorded as money in a double-entry ledger, and the wallet balance can be used as a payment method. Every promotion has a capped budget, and finance can audit the program's cost in real time. Learn more: https://qurable.co/en/loyalty-ledger HOW IT WORKS: AN EXAMPLE Camila is a customer of a restaurant chain. She pays USD 20 with a QR code. The point of sale sends the purchase and Qurable pulls her profile: tier, history and what she usually orders. With the sale still open, it picks the right reward for her (20% off her favorite combo, not a generic discount), respecting the team's rules, priorities and budget. The discount lands before the receipt prints, so she pays USD 16, and in the same transaction she earns 16 loyalty points. If she does not use a reward at checkout, it reaches her via WhatsApp or push. Every point is posted to the ledger, her balance pays for her next purchase, and the next journey triggers on its own. Learn more: https://qurable.co/en/restaurants INTEGRATIONS Qurable connects with your point of sale, your payment methods, your CRM, your marketing tools and AI agents through MCP, over a REST API and real-time webhooks. White-label channels include an SDK and components ready to embed in your app or website, plus WhatsApp and push. Learn more: https://qurable.co/en/platform SECURITY AND RELIABILITY Qurable is ISO 27001 certified. No point can be spent twice, and every movement is recorded permanently on a chained, immutable ledger. Learn more: https://qurable.co/en/loyalty-ledger PROVEN AT SCALE 18M enrolled members, 13M active across programs ~150 ms to decide the reward, inside the payment authorization 17.3M automated journeys on a peak day 600+ merchants across 6+ Latin American markets Fuel, restaurant, airline, retail and fintech brands run their loyalty programs on Qurable, including SKY Airline (3M+ members) and MostaClub (3.7M+ members and more than 2M monthly actives, at the counter, in the app and on delivery). Case studies: https://qurable.co/en/case-studies · SKY Airline: https://qurable.co/en/insights/sky-plus-sky-airline · MostaClub: https://qurable.co/en/insights/mostaclub-from-order-to-data INDUSTRIES Restaurants and QSR, fuel and convenience, airlines, grocery and consumer goods, pharmacies, fashion, sportswear and beauty, ecommerce and marketplaces, banks and fintech, travel retail, hotels and tourism, casinos and entertainment, and telcos. Restaurants: https://qurable.co/en/restaurants · Fuel: https://qurable.co/en/fuel · Airlines: https://qurable.co/en/airlines · Grocery: https://qurable.co/en/retail/grocery · Pharmacies: https://qurable.co/en/retail/pharmacy · Fashion and sportswear: https://qurable.co/en/retail/fashion-and-sportswear · Beauty: https://qurable.co/en/retail/beauty · Banks and fintech: https://qurable.co/en/fintech IMPLEMENTATION One to three months depending on scope. Start with one module and add the rest when the business calls for it. Migrating from another platform: https://qurable.co/en/resources/loyalty-platform-migration WHO IT IS FOR Marketing, loyalty, CRM and digital teams at brands, banks and fintechs that want to know their customers, sell more and prove the return of every reward, without hand-built campaigns or waiting on IT. Enterprise loyalty in Latin America: https://qurable.co/en/resources/enterprise-loyalty-platform