QuickCEP Reviews & Product Details

QuickCEP always meets all my customer service needs for my Shopify store. What I love most is their CDP, which tracks consumer behavior on my website. I can see which products my customers browse the most and how long they spend on each. This data helps me optimize my website layout effectively. Review collected by and hosted on G2.com.

Overall, I'm quite satisfied. If I had to mention one thing, it would be that I hope for more discount promotions. Review collected by and hosted on G2.com.

What I love most is their CDP and marketing automation. I can categorize my customers into groups like new customers, abandoned cart customers, repeat customers, and so on. For each group, I can send tailored pop-ups or holiday marketing emails. QuickCEP truly meets my need for personalized customer service. Review collected by and hosted on G2.com.

I hope they can add more feature explanations, so that my team members can better understand. Review collected by and hosted on G2.com.

As an e-commerce operator, I appreciate QuickCEP's seamless integration of AI chatbots and live chat, which has significantly improved our customer engagement and service efficiency. The marketing tools and CDP have also provided valuable insights into customer behavior, enhancing our targeted campaigns. Review collected by and hosted on G2.com.

The only minor setback is the overwhelming array of features, which initially made the platform somewhat cumbersome to navigate. However, once mastered, it proves to be a powerhouse of functionality. Review collected by and hosted on G2.com.

It's very helpful for giving quick responses. And it did reduce the workload for our staff. Review collected by and hosted on G2.com.

No downsides so far.

What problems is QuickCEP solving and how is that benefiting you?

QuickCEP solves the problem of time-consuming customer inquiries by providing quick responses, significantly reducing the workload for our staff. This efficiency not only frees up valuable time but also enhances customer satisfaction and overall productivity. Review collected by and hosted on G2.com.

I've tried other chatbot platforms in the past, but none match the comprehensiveness of QuickCEP. What sets it apart for me is the option to select templates aligned with my strategies and objectives. This not only simplifies the setup process but also optimizes performance Review collected by and hosted on G2.com.

So far, I haven't encountered any problems. The QuickCEP team has consistently been helpful, supportive, and a pleasure to collaborate with. Review collected by and hosted on G2.com.

QuickCEP delivers an exceptional experience for both my customers and my backend team. The seamless user experience requires minimal effort to set up, making it highly recommended for all Shopify shops. Review collected by and hosted on G2.com.

I have no complaints whatsoever about this chatbot so far. Review collected by and hosted on G2.com.

he omnichannel live chat feature is incredibly convenient! We can reply messages from Instagram & WhatsApp directly without changing platform. Review collected by and hosted on G2.com.

I haven't been let down by any of the features thus far. Review collected by and hosted on G2.com.

User-friendly and highly customizable, these bots perform effectively and feature a flow graph style that simplifies the configuration of triggers and actions. Additionally, the support team is outstanding and exceptionally helpful. Review collected by and hosted on G2.com.

So far, there are no significant drawbacks. Review collected by and hosted on G2.com.

QuickCEP has enabled me to improve my response time, foster closer connections with my customers, and maintain my online presence even when I'm unavailable, thanks to the chatbots! Review collected by and hosted on G2.com.

Only one thing I dislike is the free version ends too soon. Review collected by and hosted on G2.com.

With its insightful analytics, I'm able to pinpoint exactly where my website needs improvement and optimize accordingly. This not only saves me valuable time by highlighting key areas of focus but also enhances the overall customer journey on my site. Review collected by and hosted on G2.com.

That would be great if there were more updated video tutorials. Review collected by and hosted on G2.com.