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# Atera IT Management vs Pulseway Comparison - What are their main differences?

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Pricing

**Atera IT Management**
Free Trial

**Free Trial** · Free trial

**$129.00** · MSP - Pro

**$179.00** · MSP - Growth

**$209.00** · MSP - Power

**$149.00** · IT Department - Professional

**$189.00** · IT Department - Expert

**$219.00** · IT Department - Master

**Contact Us** · IT Department - Enterprise

Show more

**Pulseway**
Free Trial

**from $39** Tier based pricing · Business 

**Pricing Insights**
from reviews

Perceived Cost

**Atera IT Management**
$$$$$

**Pulseway**
$$$$$

Average Discount

**Atera IT Management**
7%

**Pulseway**
13%6% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Atera IT Management** 6 months
Based on 100 responses

**Pulseway** 6 months
Based on 100 responses

Return on Investment

**Atera IT Management** 6 months
Based on 100 responses

**Pulseway** 6 months
Based on 100 responses

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

 ![Pulseway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c466a98247e7379a0476d2a01de902f/pulseway.png "Pulseway")

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**Pros & Cons**
from reviews

**Atera IT Management**
[
Ease of Use (595)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[
Features (392)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1459820&qs=pros-and-cons#reviews)[
Missing Features (269)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[
Limited Features (199)
](https://www.g2.com/products/atera-it-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

**Pulseway**
[
Customer Support (14)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688054&qs=pros-and-cons#reviews)[
Ease of Use (14)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1685329&qs=pros-and-cons#reviews)[
Feature Issues (6)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1687937&qs=pros-and-cons#reviews)[
Improvement Needed (6)
](https://www.g2.com/products/pulseway/reviews?filters%5Bsentiment_snippet%5D=1688202&qs=pros-and-cons#reviews)

Integrations

**Atera IT Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")

AnyDesk

](https://www.g2.com/products/anydesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2801e063dbd86940bf2a1589a8f0411c/axcient-x360cloud.png "Product Avatar Image")

Axcient x360Cloud

](https://www.g2.com/products/axcient-x360cloud/reviews)[
View all
](https://www.g2.com/products/atera-it-management/integrations)

**Pulseway**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b6f588823051532b75000e88c313d8ad/datto-endpoint-backup.png "Product Avatar Image")

Datto Endpoint Backup

](https://www.g2.com/products/datto-endpoint-backup/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b80df05b001c48fd94b703051b9fc828/webroot-business-endpoint-protection.png "Product Avatar Image")

Webroot

](https://www.g2.com/products/webroot-business-endpoint-protection/reviews)[
View all
](https://www.g2.com/products/pulseway/integrations)

Screenshots

**Atera IT Management**
 ![Atera IT Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png)

**Pulseway**
 ![Pulseway screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/181919/rmm-software.png)

**Ratings**
from reviews

Meets Requirements

**Atera IT Management**

**8.8** /10

Based on 991 responses

**Pulseway**

**9.0** /10

Based on 111 responses

Ease of Use

**Atera IT Management**

**9.2** /10

Based on 1,145 responses

**Pulseway**

**9.0** /10

Based on 111 responses

Ease of Setup

**Atera IT Management**

**9.1** /10

Based on 997 responses

**Pulseway**

**9.0** /10

Based on 102 responses

Ease of Admin

**Atera IT Management**

**9.0** /10

Based on 637 responses

**Pulseway**

**9.2** /10

Based on 92 responses

Quality of Support

**Atera IT Management**

**9.0** /10

Based on 943 responses

**Pulseway**

**9.0** /10

Based on 105 responses

Has the product been a good partner in doing business?

**Atera IT Management**

**9.2** /10

Based on 626 responses

**Pulseway**

**9.3** /10

Based on 91 responses

Product Direction (% positive)

**Atera IT Management**

**9.3** /10

Based on 962 responses

**Pulseway**

**8.8** /10

Based on 109 responses

**Features**
ratings from reviews

Remote Monitoring & Management (RMM)

**8.2** /10

Based on 857 responses

**8.4** /10

Based on 63 responses

Network Monitoring

**8.1** /10

Based on 316 responses

**9.4** /10

Based on 19 responses

Remote Support

**7.8** /10

Based on 487 responses

**7.8** /10

Based on 38 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Endpoint Management

**7.2** /10

Based on 286 responses

**5.4** /10

Based on 36 responses

AI IT Agents

**7.8** /10

Based on 33 responses

Not enough data

Help Desk

**8.1** /10

Based on 360 responses

Not enough data

IT Service Management (ITSM) Tools

**8.1** /10

Based on 190 responses

Not enough data

Server Backup

Not enough data

**9.7** /10

Based on 7 responses

Online Backup

Not enough data

**9.4** /10

Based on 6 responses

Unified Endpoint Management (UEM)

**7.5** /10

Based on 41 responses

Not enough data

Incident Management

Not enough data

**8.3** /10

Based on 19 responses

Server Monitoring

Not enough data

**8.9** /10

Based on 37 responses

IT Asset Management

**7.9** /10

Based on 242 responses

Not enough data

AI Agents For Business Operations

**9.4** /10

Based on 23 responses

Not enough data

PC Backup

Not enough data

**9.5** /10

Based on 5 responses

Service Desk

**8.2** /10

Based on 245 responses

Not enough data

Enterprise IT Management

**8.4** /10

Based on 96 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
55.6%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
13.4%

Small-Business(50 or fewer emp.)
55.6%

Mid-Market(51-1000 emp.)
31.0%

Enterprise(\> 1000 emp.)
13.4%

Small-Business(50 or fewer emp.)
52.1%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
4.1%

Small-Business(50 or fewer emp.)
52.1%

Mid-Market(51-1000 emp.)
43.8%

Enterprise(\> 1000 emp.)
4.1%

**Reviewers' Industry**

[![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")](https://www.g2.com/products/atera-it-management/reviews)
Atera IT Management

Information Technology and Services
30.8%

Computer & Network Security
12.1%

Manufacturing
3.2%

Consumer Services
3.1%

Marketing and Advertising
2.7%

Other
48.0%

[![Pulseway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9c466a98247e7379a0476d2a01de902f/pulseway.png "Pulseway")](https://www.g2.com/products/pulseway/reviews)
Pulseway

Information Technology and Services
29.8%

Computer & Network Security
12.4%

Computer Software
5.0%

Hospital & Health Care
4.1%

Financial Services
3.3%

Other
45.5%

Alternatives

**Atera IT Management Alternatives**

 ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")

[
Kaseya VSA
](/products/kaseya-vsa/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

**Pulseway Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")

[
Kaseya VSA
](/products/kaseya-vsa/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

 ![N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

## Atera vs Pulseway FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Pulseway vs Atera?

Atera stands out for its higher G2 rating, larger review volume, and automation strengths, while Pulseway is noted for its intuitive interface and ease of setup.

| [Pulseway](https://www.g2.com/products/pulseway/reviews) | [Atera](https://www.g2.com/products/atera/reviews) |
| --- | --- |
| 4.5/5 (125 reviews) | 4.6/5 (1247 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.2 |
| 9.0 | 9.0 |
| Intuitive (9 all-time mentions) | Automation (273 all-time mentions) |

### How do the pricing models of Pulseway and Atera compare?

Atera is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **Pulseway:** In recent reviews, several mention that Pulseway's pricing is clear and predictable, but some note the price is higher compared to other RMMs.
- **Atera:** Reviewers consistently highlight Atera's per-technician pricing model as a major cost-saving advantage, with many citing it as a key reason for switching from per-device models.
- **Switching reasons:** Recent reviewers cite Atera's pricing model as a primary factor for moving from other RMM platforms.

### What are the best alternatives to Pulseway and Atera?

NinjaOne, TeamViewer, and Datto RMM are the top 3 alternatives to Pulseway and Atera.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pulseway](https://www.g2.com/products/pulseway/reviews) | 4.5/5 (125 reviews) | Small-Business | Clear, predictable pricing; some note higher cost | Intuitive interface |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247 reviews) | Small-Business | Per-technician pricing model, cited as cost-saving | Automation capabilities |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5025 reviews) | Mid-Market | — | Comprehensive RMM features |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Remote access and support |
| [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795 reviews) | Small-Business | — | Reliable monitoring and management |

### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Pulseway and Atera?

Buyers comparing Pulseway and Atera should prioritize automation, integrations, reporting, patch management, and ease of setup.

- **Automation:** Pulseway (4 all-time mentions), Atera (273 all-time mentions)
- **Integrations:** Pulseway (6 all-time mentions), Atera (AnyDesk integration, 34 all-time mentions)
- **Reporting:** Both products have reviewer feedback on reporting, with Atera's reporting cited as needing more customization in recent reviews
- **Patch Management:** Pulseway (frequent positive mentions), Atera (107 all-time mentions)
- **Ease of Setup:** Pulseway (9.0), Atera (9.2)

### What are the pros and cons of Pulseway vs Atera?

Pulseway's headline strength is its intuitive interface, while Atera is recognized for its automation and all-in-one capabilities.

- **Pulseway strengths:** Intuitive (9 all-time mentions), easy setup (8), easy integrations (6), user interface (6), automation (4), comprehensive monitoring (3)
- **Pulseway trade-offs:** Limited features (4 all-time mentions), some reviewers note higher pricing and occasional clunky UI
- **Atera strengths:** Automation (273 all-time mentions), features (260), ticketing system (136), patch management (107), all-in-one solution (103), helpful (104)
- **Atera trade-offs:** Recent reviews mention reporting customization limitations and some UI design choices as areas for improvement

### Is Pulseway or Atera better for small businesses?

Atera is the better fit for small businesses, supported by its dominant small-business segment and reviewer sentiment on value and ease of use.

- **Pulseway:** Largest segment is Small-Business; reviewers highlight intuitive setup and mobile management as benefits for small teams.
- **Atera:** Largest segment is Small-Business; reviewers consistently cite the per-technician pricing model and all-in-one platform as ideal for small business needs.

### Which Remote Monitoring & Management (RMM) platform has better integrations?

Pulseway and Atera are rated similarly for integrations, with each platform receiving positive reviewer feedback on integration capabilities.

- **Pulseway:** Integrations and easy integrations are cited in 6 all-time mentions, with reviewers noting support for a range of third-party tools.
- **Atera:** AnyDesk integration is mentioned in 34 all-time reviews, with additional positive feedback on integrations with Splashtop and other remote desktop clients.

### How do Pulseway and Atera compare on customer support?

Pulseway and Atera are rated at parity for Quality of Support, both scoring 9.0, indicating similar reviewer satisfaction.

- **Pulseway:** Reviewers frequently praise responsive and knowledgeable support, with several citing direct account manager assistance and fast issue resolution.
- **Atera:** Reviewers highlight helpful support, quick responses, and effective onboarding, with some noting that support resolves issues efficiently.

### Which is easier to implement, Pulseway or Atera?

Atera has a slight edge in Ease of Setup with a score of 9.2 versus Pulseway's 9.0, but both platforms are rated highly for implementation.

- **Pulseway:** Reviewers describe setup as fast and straightforward, with many citing easy onboarding and minimal technical difficulties.
- **Atera:** Reviewers consistently mention very easy initial setup, quick agent deployment, and rapid onboarding for new users and teams.

### Which product has better Reporting?

Pulseway and Atera are rated similarly on Reporting, but reviewers cite more customization limitations for Atera.

- **Pulseway:** Reporting is mentioned in recent reviews as an area needing improvement, with some reviewers requesting more modern and customizable analytics.
- **Atera:** Reporting is frequently cited in reviews, with several reviewers noting that while standard templates are solid, custom report creation can be rigid and lacks advanced options.