--- title: ProProfs Survey Maker Reviews meta_title: 'ProProfs Survey Maker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how ProProfs Survey Maker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 53 scale: '5' date_modified: '2026-09-28' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ProProfs Survey Maker Reviews **Vendor:** ProProfs **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 53 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About ProProfs Survey Maker ProProfs Survey Maker is built for easily creating custom customer surveys, CSAT, CX, and NPS forms using AI. You give it a short prompt about what you need, and it puts together a polished survey with branching already working. Teams use it for everything from a quick poll to a few early users, all the way up to bigger sends without things breaking or surprise bills showing up. Popular use cases: • Customer satisfaction and CSAT surveys • NPS and CX feedback forms • Signup and onboarding polls • Product feedback and market research surveys • Internal employee or team feedback AI Survey Builder: the engine behind the platform The AI learns from the kind of surveys people build and helps keep things accurate as you go. It powers: • AI Survey Creator: drafts a full survey from a topic or short brief, complete with questions and logic • AI Question Editor: rewrites or simplifies existing questions and suggests better wording • AI Branching Suggestions: adds skip logic that actually makes sense based on answers • AI Sentiment Analysis: looks through open-text replies and pulls out the main themes • AI Report Insights: flags patterns and key findings so you do not have to dig through everything • AI Multi-Language Support: helps adapt surveys while keeping the tone consistent Everything else you'd expect from a modern survey tool: • 100+ professional templates • 20+ question types including NPS, ranking, and slider • Full branding and white-label options • Skip logic, branching, and scored surveys • GDPR compliance and SSO (SAML) on higher plans • Integrations with Salesforce, HubSpot, and other common tools • Mobile-friendly design and multi-language support • Detailed reporting and analytics Whether the goal is to check how customers feel after a purchase, gather quick product feedback, or run regular CSAT checks, ProProfs Survey Maker keeps the whole process in one place without the usual headaches. ## ProProfs Survey Maker Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of ProProfs Survey Maker, enabling quick setup and seamless integration with other tools. (6 reviews) - Users love the **easy setup** of ProProfs Survey Maker, allowing quick survey creation just minutes after signing up. (5 reviews) - Users appreciate the **easy survey creation** process in ProProfs Survey Maker, enjoying its user-friendly drag and drop features. (4 reviews) - Users highlight the **quick setup** of ProProfs Survey Maker, enabling effortless creation of surveys in minutes. (3 reviews) - Users appreciate the **hassle-free setup** of ProProfs Survey Maker, enabling quick and easy initiation of surveys and quizzes. (3 reviews) - Ease of Creation (2 reviews) - Easy Integrations (2 reviews) - Feedback (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users note the **poor design** of ProProfs Survey Maker, citing a dated and dense interface that hinders usability. (2 reviews) - Users find the **UI of ProProfs Survey Maker outdated and dense** , detracting from the overall user experience. (2 reviews) - Users find the **cluttered interface** of ProProfs Survey Maker to be overwhelming and less user-friendly. (1 reviews) - Users find **exporting issues** with ProProfs Survey Maker, often requiring manual cleanup for data formatting. (1 reviews) - Users report **formatting issues** with exported data needing manual cleanup, which can be frustrating during analysis. (1 reviews) - Layout Issues (1 reviews) - Users find the **learning curve challenging** , making it difficult to fully utilize ProProfs Survey Maker's features. (1 reviews) - Limitations (1 reviews) - Limited Analytics (1 reviews) - Limited Customization (1 reviews) ## ProProfs Survey Maker Discussions - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [When can we expect IOS and Android app to be available for Proprofs?](https://www.g2.com/discussions/when-can-we-expect-ios-and-android-app-to-be-available-for-proprofs) - 1 comment - [View ProProfs Survey Maker pricing details and edition comparison](https://www.g2.com/products/proprofs-survey-maker/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-28+22%3A27%3A04+-0500&secure%5Bsession_id%5D=c0c6c698-7493-41c4-b9f9-d4ffa95de968&secure%5Btoken%5D=6654adaec12cb00cfe2c7eeb12c6dc8d266a44bba3baf7c653f1615662d8ce80&format=llm_user) ## ProProfs Survey Maker Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **System Management** - Security - System Monitoring - SSL Security - GPS **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top ProProfs Survey Maker Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,683 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,025 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (990 reviews)