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Prophesy Dispatch, a Körber product Reviews (7)

Reviews

Prophesy Dispatch, a Körber product Reviews (7)

3.5
7 reviews

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Sara P.
SP
Billing Specialist
Small-Business (50 or fewer emp.)
"Not a bad product!"
What do you like best about Prophesy Dispatch, a Körber product?

The consistency of the product is really good, I feel like it could use some new technology updates, but otherwise its a solid product. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

I feel its slightly outdated, that it could be upgraded to make entering loads a little easier. Review collected by and hosted on G2.com.

JT
Carrier Sale Represenative
Small-Business (50 or fewer emp.)
"Switching from Prophesy to Salesforce"
What do you like best about Prophesy Dispatch, a Körber product?

I like how simplistic the functionality is, it was easy to naviagate with its simple layout Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

There were limited features that we used in Logistics, like one user can only be on one page at a time "locking" the page so no other user could access it Review collected by and hosted on G2.com.

Moe A.
MA
Small-Business (50 or fewer emp.)
"Best Trucking Software out there!"
What do you like best about Prophesy Dispatch, a Körber product?

I like the fact everything is right there in front of you. It doesn't make things complicated for you to use. I recommend this program to all my fellow truckers. It's the best way to keep track of everything and I mean everything. I love the way it shows you specific loads on one screen and shows you the status of each load just in case you get overflowed by loads you can always click on that screen to see what you missed. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

To be honest nothing as of yet I am a hard person to convince and I am still lurking for some faults lol. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Mid-Market (51-1000 emp.)
"Customer service is terrible. Need to get managers involved all the time"
What do you like best about Prophesy Dispatch, a Körber product?

It shows us who is assigned to a load, and keeps track of CDL Expirations. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

It doesn't recognize all the stops, the EDI is miserable to use. It doesn't pick up all the stop offs. The customer service is tough to deal with, and when you do get them, they don't have enough time to answer all the questions. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Small-Business (50 or fewer emp.)
"Prophesy is #1 in dispatch management"
What do you like best about Prophesy Dispatch, a Körber product?

Our prophesy system is critical to our dispatch and logistics team. We can easily see where our trucks are and plan ahead for future loads. We can manage our whole fleet in one system. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

Sometimes the system can run slowly or crash, but their tech team has always quickly resolved our issues within a short time. Review collected by and hosted on G2.com.

Peter M.
PM
Owner
Small-Business (50 or fewer emp.)
"Almost one year later we have no buyer's remorse for converting to Prophesy."
What do you like best about Prophesy Dispatch, a Körber product?

There are so many features that we find superior to software we have used in the past. It has great connectivity with third-party software including an ELD interface. We were live in a very short amount of time with the basic features vital for business, but it holds so much potential for continual improvement which we are excited about. The customer and technical service is extremely responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

I have to search my mind for something to dislike. The worst thing I can say is that the mobile communications and HOS updates will either continually tie up a user during the updates, or a workstation if you tie the updates to a non-user account. Review collected by and hosted on G2.com.

Verified User in Paper & Forest Products
UP
Small-Business (50 or fewer emp.)
"A must-have for our industry."
What do you like best about Prophesy Dispatch, a Körber product?

Ease of use, and the ability to log and track our dispatches. Review collected by and hosted on G2.com.

What do you dislike about Prophesy Dispatch, a Körber product?

Sometimes has a lag, or seems to not load properly. We have to shut it down, and re-launch. Review collected by and hosted on G2.com.

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