I discovered Productive a year ago, and it became the lifeblood of our agency. We use it to manage the full end-to-end experience of client prospecting pipelines, onboarding, brief intake, team workload management, time tracking, invoicing, and reporting. It ensures no dropped balls when it comes to delivery, aligning our global team on deliverables and coordinating marketing campaigns and strategy execution. I really like its ease of use and the speed of its page loading. The constant feature updates, where the product team listens to the user community, are great. The dashboards are beneficial, aligning the team on progress in real time. I find the feature updates introduce new tools that enhance our productivity, and these features are easily accessible to learn from the website and YouTube channel. Real-time dashboards make data accessible and are incredibly versatile and customizable. The initial setup of Productive was seamless. Review collected by and hosted on G2.com.

We need global task templates like there are for project and deal templates. In the template center, there should be an option for making, editing a template for a task, and then you should be able to load that template into any project quickly and easily. Review collected by and hosted on G2.com.

I love how the Productive team is incredibly focused on shipping and frequently listening to the community and its users, providing great updates month after month, week after week. The product is very easy to use and highly customizable, which I appreciate. Being able to set up custom permission sets for everybody is a real positive experience. I use it daily, especially for its reliable and fairly speedy custom reports and customizable dashboards. The resource planning functionality is top-notch, one of the best I've used, which helps in managing and planning resources effectively. I also find the coordination between delivery and sales, with the ability to flow a deal right into a project, to be tremendously useful. The scenario builder tool and the ability to see forecasted profit margins on projects are tremendously valuable. I appreciate the very responsive and amazing customer success team who always get back to us within twenty-four hours. Additionally, the integrations with tools like Outlook for quicker time entries, HubSpot, and QuickBooks have been really beneficial. Review collected by and hosted on G2.com.

There's nothing that I can think of that I dislike about Productive. Review collected by and hosted on G2.com.

The budgeting and financial tracking for projects. A lot of our projects have fixed deal prices and they easily go off track. When we started using Productive we got a much clearer view of how budget each project consumes, it also tells us if we're profitable or not, shows us our margins and capacity. It's also much easier with the reporting tool for managers to track and review performance without wasting time on spreadsheets and back and forth check ins. Review collected by and hosted on G2.com.

It's a very powerful tool to handle once you get the grip, but onboarding and setting everything up required time and help from Productive’s team… Interface was a bit overwhelming for our beginner team. Review collected by and hosted on G2.com.

Speaking as someone who looks at the numbers every month, I like that I don’t have to chase five different people to understand how an account is performing. I literally have everything in one place. Time tracking and billing are connected, so what we deliver and what we invoice actually matches up. Managing retainers used to be a bit messy behind the scenes (matching and re-entering timesheets, seeing with everyone onboard how much time was actually spent) now it’s much clearer and calmer (click here and click there and export) Review collected by and hosted on G2.com.

It's not the simplest tool on day one. You do get a bit overwhelmed by all the possibilities and modules, and It takes a bit of discipline from the team to log time properly (automatic time trackers FTW), and some parts of the interface could be more intuitive. Luckily we had amazing support and help docs. Review collected by and hosted on G2.com.

We’re using Productive for little over 2 year as of now and it has become our literal operational backbone. The resource planning and forecasting capabilities are EXCELLENT. Basically, our operations, finances, resource planning and forecasting are in the same place. We went from struggling with reactive thinking to a structured approach and projects being more data-driven. Review collected by and hosted on G2.com.

Customizing certain reports takes some experimenting. Flexible, but you need time to tailor it exactly to your needs. We spent a lot of time in Productive’s help docs to figure everything out. Review collected by and hosted on G2.com.

UI/UX and ease of use along with the feature offered. Review collected by and hosted on G2.com.

Onboarding felt a little intimidating/confusing. Review collected by and hosted on G2.com.

It's easy to use and administrate. Time tracking is seamless, and I like that there is an app that I can use to manage time on the go. Review collected by and hosted on G2.com.

The Gantt chart UI is a little busy but it's an improvement over other vendors Review collected by and hosted on G2.com.

I love using Productive for project management at my digital agency. It organizes tasks very well, helps track progress, and allows me to export them easily for client-facing documents. I like the statuses and boards because they're clear and intuitive to use. The initial setup was super easy as well. Review collected by and hosted on G2.com.

If you include a task in resource booking, it locks the deadline on the task. To change the deadline, I need to remove the task from the booking. Review collected by and hosted on G2.com.

The most helpful thing for us as an agency is the visibility we have over everything that is going on in the business. From an initial quote/budget, through the life of a project and into invoicing, the tight integration of relevant data makes errors far less likely. Being able to see all of our resourcing and utilisation (did I mention you can pull a report for just about anything?) all in one dashboard is really useful. Review collected by and hosted on G2.com.

I think the Xero integration could be better. In particular, things like a PO number not populating the correct field when an invoice is pushed. Review collected by and hosted on G2.com.

The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency.

The tool is easy to use, with integrations with a large amount of other tools - including Xero.

As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual. Review collected by and hosted on G2.com.

Configuring particular reports can be difficult, especially when you have to think about what specific data field is going to give you the answers you need.

But - the standard report library covers a large amount of standard use cases. Review collected by and hosted on G2.com.