Prodigal Features

Records sales calls and facilitates playback This feature was mentioned in 16 Prodigal reviews.

Utilizes machine learning technology to analyze recorded sales calls This feature was mentioned in 16 Prodigal reviews.

As reported in 16 Prodigal reviews. Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time This feature was mentioned in 15 Prodigal reviews.

Leverages technology to rate or "read" recordings to determine the impact of sales calls This feature was mentioned in 14 Prodigal reviews.

Transcribes sales calls from speech to text 16 reviewers of Prodigal have provided feedback on this feature.

As reported in 15 Prodigal reviews. Utilizes artificial intelligence technology to discover insights within recorded sales calls

Provides tools for evaluating customer interactions 13 reviewers of Prodigal have provided feedback on this feature.

Offers features for maintaining fair and consistent scoring 14 reviewers of Prodigal have provided feedback on this feature.

Generates quality and performance reports 14 reviewers of Prodigal have provided feedback on this feature.

As reported in 14 Prodigal reviews. Tools for providing personalized feedback and coaching sessions

Provides a centralized dashboard for agents to view their scores and feedback 14 reviewers of Prodigal have provided feedback on this feature.

Tools for educating and training agents This feature was mentioned in 13 Prodigal reviews.

As reported in 13 Prodigal reviews. Integrates with other customer service or CRM software

Helps ensure customer privacy and data protection 13 reviewers of Prodigal have provided feedback on this feature.

Based on 13 Prodigal reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. 10 reviewers of Prodigal have provided feedback on this feature.

As reported in 10 Prodigal reviews. Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary. 13 reviewers of Prodigal have provided feedback on this feature.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives