Portnox Reviews & Product Details

One of the things I really like about Portnox is that it's a 100% SaaS-based solution which means no on-premises appliance. You do not need to maintain a separate VM or Virtual Appliance or even physical appliance with the service needed to maintain and take care of it. The other main advantage is the ability in real-time to see every device attempting to connect. This is helpful during audits to demonstrate authorized devices from unauthorized to an auditor. Lastly, Portnox aligned with the organization's compliance frameworks such as PCI DSS, GLBA, and GDPR. Review collected by and hosted on G2.com.

The main issues with our Portnox solution has been intermittent authentication problems. Things like RADIUS timeouts, mysterious workstation auth issues, and guest wi-fi connection issues. Additionally, there's been a struggle with integration with our network firewalls mainly about configuring guest captive portal wireless with Fortinet. Review collected by and hosted on G2.com.

I find Portnox very easy to use once it's configured, and it gives us complete control over network access by blocking all unknown devices. The integration with Intune is great for automating the enrollment of new verified devices, making it very easy to manage. The initial setup was straightforward thanks to detailed documentation and a helpful implementation team. Review collected by and hosted on G2.com.

Sometimes devices get picked up by the wrong policy and it can be a little unclear as to why that happens. It's usually simple enough to fix but can take a bit of investigation. Review collected by and hosted on G2.com.

I enjoy the simplicity of Portnox. The web interface is easy to use, which is valuable because it reduces how much time it takes me to resolve an issue. I can quickly look at the alerts page and see what's going on. I also appreciate having great support because they help us out right away when we run into an issue. The initial setup was easy thanks to the support we received and the weekly meetings to ensure we were on track. Review collected by and hosted on G2.com.

Right now we have an open SSID with Portnox enabled on it. If an employee or user tries to connect their phone to it and gets MAC address bypass denied and I look at alerts and confirm their device is not one I want to worry about. There's no way for me to mute the alerts on their MAC address it will just keep spamming my alerts page and there's no way for me to find these employees to have them disconnect from the wifi. Review collected by and hosted on G2.com.

Simple setup, with great support whenever required. The documentation is brilliant and really speaks to a standard Portnox set. The web UI is very intuitive and responsive, with straightforward integrations for Azure / AD, and the documentation helps with any specifics. The support team is also on hand if needed.

The speed of information flow between Portnox and on-premise nodes is very fast, which means any issues or alerts are near-instant and can be investigated quickly if/when potential problems are found.

The cost was very palatable to the organisation, especially as our teams had highlighted the risk of not having a solution like Portnox in place. Review collected by and hosted on G2.com.

Some separating and break downs of groups can feel a little restrictive, but that could just be our understanding / implementation Review collected by and hosted on G2.com.

It provides very good Network access control in the Cloud with no maintenance needed by my team. This gives us the visibility, controls and management needed to secure our internal networks. very easy deployment via a push of the agent to all our machines. The support has been fantastic. This has been very reliable from day to day perspective and helped us with our security posture reviews. Integrating into our network stack was seamless as well. Review collected by and hosted on G2.com.

We had some issues initially setting it up and also for our laptop deployments, it creates more work since we have our techs login and then have to reset or flush the agent cache. Every once in a while, we have an issue with a port being blocked but have been able to uninstall and reinstall the NAC agent to get around this. Review collected by and hosted on G2.com.

What I like best about Portnox is how it simplifies network access control without sacrificing security. The platform is intuitive, cloud-native, and easy to deploy, which significantly reduces operational overhead while still supporting a strong zero-trust approach. Portnox delivers enterprise-grade security in a way that’s practical, scalable, and aligned with modern IT environments. Review collected by and hosted on G2.com.

Cost has increased in recent years. It used to be half of what it cost us today. Review collected by and hosted on G2.com.

What stands out most is the reduction in infrastructure ownership. By moving authentication and policy to the cloud, we spend far less time maintaining servers and more time focusing on access strategy. The automated certificate lifecycle, continuous posture validation, and tight integration with Azure AD significantly strengthen our security model. Dynamic assignment based on identity and device trust makes segmentation much easier to manage. Deployment was straightforward, and support was very helpful during the initial rollout. Review collected by and hosted on G2.com.

The Interface can take time to get familiar with, and some workflows are not immediately intuitive for new admins. Review collected by and hosted on G2.com.

I really like how incredibly simple Portnox is to set up and use. We had our first policy and authenticated port configured in less than ten minutes. Initial setup is very easy, and we can go from nothing to an authenticated pool in no time. Review collected by and hosted on G2.com.

If you have an issue and you need to enter a ticket sometimes support can be lacking. Review collected by and hosted on G2.com.

I use Portnox mainly to connect Azure joined devices to our corporate WiFi network. It gives us a better, more reliable experience for internal users connecting to WiFi at offices. I like the ease of use and reliability. The initial configuration was straightforward, and ongoing management is lightweight. I'm also pleased that the setup was straightforward without any major issues. Review collected by and hosted on G2.com.

We have no significant dislikes or comments on improvement. Review collected by and hosted on G2.com.

I use Portnox for our Cloud Radius platform, and it simplifies access to our corporate WiFi network. I appreciate that it just works and reduces the need for endpoint network access tickets and issues. It's very reliable. The onboarding team at Portnox was helpful in getting us set up and working, even though it was a bit of a challenge at first. Review collected by and hosted on G2.com.

The cost is a bit high for our small company. Review collected by and hosted on G2.com.