# Has anyone had Portnox issues after updates with private Wi-Fi addressing and MAC addresses?

Portnox worked well for us at first, but after a late July or early August 2026 update we were forced into, it started blocking a lot of devices. The biggest struggle has been how it handles private Wi-Fi addressing and MAC addresses, to the point where we needed someone almost full time just to add devices. We ended up disabling it because it became too time consuming and didn’t fit a college environment anymore. If you use Portnox, how are you handling device onboarding after updates like this?

##### Post Metadata
- Posted at: 11 days ago
- Author title: Network Admin
- Net upvotes: 1


## Comments
### Comment 1

We would like to work with you to resolve this, may our Director of Support contact you to assist?

##### Comment Metadata
- Posted at: 10 days ago




## Related Product
[Portnox](https://www.g2.com/products/portnox/reviews)

## Related Category
[Network Access Control (NAC)](https://www.g2.com/categories/network-access-control-nac)

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