What do you like best?
Poloniex is one of the best exchange that I have used, I remember it was the first one that I used, when I started in the world of cryptocurrencies, this exchange has always counted, with a large amount of coins, which allows to make different investments, and distribute the money in a better way, also the new icon currencies, which are sustainable, are always first hand in poloniex, which allows to make early investments of these currencies, and make much more money, in other exchanges you will find many more coins new, but of dubious origin, poloniex before entering a new currency, makes a meticulous study, especially what covers that currency, to be sure they, and their clients that is not a scam.
What do you dislike?
the support is very limited, there is no live chat where one can communicate, for any inconvenience that may arise, with some transaction, that I think is one of the biggest problems of this exchange, and I think it should be improved soon, when you invest money in this type of business, you know there is some risk, that is why support is vital, also another point that should be improved is the income of money, to the platform with different means, it cannot be that after so many years, to go online, even if you can not enter a balance, for another type of media, that is not a cryptocurrency.
Recommendations to others considering the product
one of the best exchanges in the market, with hundreds of currencies to negotiate, low rates of commissions, highly recommended.
What business problems are you solving with the product? What benefits have you realized?
We operate as a physical bitcoin store, where our customers can buy with different means of payment, all kinds of cryptocurrencies, thanks to poloniex, we can offer an endless number of currencies, for all tastes, which broadens our business spectrum, the advantage of poloniex, is that it offers us prices, according to the market, and withdrawals and transactions with different currencies, are very economical, which allows us to negotiate, with them, and obtain better benefits.