---
title: Pointel Survey360 Reviews
meta_title: 'Pointel Survey360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Pointel Survey360 works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2025-05-17'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Pointel Survey360 Reviews
**Vendor:** Pointel  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Pointel Survey360
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers. Are you having difficulty evaluating the degree to which your product or service meets your customers' expectations? The ability to measure this is crucial to the success of your brand. "Pointel Survey360, the “Best Technology Innovation of the Year 2022” from the Contact Center World Awards, is here to help. Click here for your FREE TRIAL of 30 days!




## Pointel Survey360 Reviews
  ### 1. One of the Decent survey solution for your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virendra D. | Warehouse Executive , Warehousing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Pointel Survey360?**

It helps you to create decent interactive survey forms which you can use to get feedback/suggestions from your customers. You can use buttons, chekboxes, images etc. in forms for attractive look. Data can be exported easily in desired format.

**What do you dislike about Pointel Survey360?**

No difficulties we faced with Pointel Survey 360 yet.

**What problems is Pointel Survey360 solving and how is that benefiting you?**

We are using it to get feedback / suggestions from our customers regarding our services. It helped us to analysis their feedback in detail and improve our service quality.



- [View Pointel Survey360 pricing details and edition comparison](https://www.g2.com/products/pointel-survey360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+23%3A40%3A07+-0500&secure%5Bsession_id%5D=bb5a2552-4a5a-4435-9d53-640dd4ba1399&secure%5Btoken%5D=55ec90eb7f4378739c45e851956e773c602f884c5cdac1e39c7fb4cfd7f905cd&format=llm_user)

## Pointel Survey360 Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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