Platform9 provides a faster and easier way to manage cloud infrastructure across multiple platforms. Unlike do-it-yourself or legacy solutions, Platform9 delivers best-of-breed, pure-play cloud infrastructure such as OpenStack and Kubernetes as SaaS, reducing cost and time to value, all while avoiding vendor lock-in.

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Jared W.
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"If You Want OpenStack, You Want a Solid Partner"

What do you like best?

OpenStack is a complex IaaS platform to design and implement. But if you are looking for IaaS on prem, you need to give Platform 9 a shot at being your partner, whether you have OpenStack experience or not. Everyone on their team is top notch, from pre-sales through long term support, Platform 9 has been committed to the success of our on prem platform which has required a significant amount of support to allow our CI/CD pipeline to make our developers' lives easier.

What do you dislike?

The only concern for us is that the control plane is in the cloud (AWS for now) and having multiple calls for certain functions means that the response time for API calls lags quite a bit behind what we see with our on-prem OpenStack platform, which is being retired. We have also had issues with the HA setup, but fixes are promised in the next version. However, if you are using OpenStack like VMWare or Hyper-V where your instances (VMs) and applications rely on the underlying infrastructure for high availability, you are doing it wrong. OpenStack is first and foremost designed for cloud-native applications. Use it as such.

We have also had so configuration bumps along the way but that has largely been due to the expectations of the business based on our on-prem infrastructure and other component integration such as hardware and storage.

Recommendations to others considering the product:

Work closely with there engineers to design the right platform for you. They have a wealth of experience and getting the setup correct from the start is key to a successful OpenStack environment.

What problems are you solving with the product? What benefits have you realized?

Our software deployments used to take weeks from coding to testing and finally to live. Now, it takes just minutes. A robust CI/CD pipeline is a must for this to work, but Platform 9 provides the infrastructure to make that possible. They have also provided expertise to simplify scaling out hypervisors so adding capacity takes far less time than our previous OpenStack environment.

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