Planview Spigit Reviews & Product Details


What is Planview Spigit?

Planview Spigit is the leader in crowdsourced innovation management software, with more than 6 million users across 170 countries. From idea to impact, Planview Spigit enables sustained innovation by driving employee engagement, creating a culture of innovation and providing analytics-driven insights. Planview Spigit powers innovation programs across all major industries including financial services, manufacturing, healthcare, consumer products, and energy.

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Planview Spigit Profile Details

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Languages Supported
Arabic, Chinese, English, French, German, Japanese, Portuguese, Russian, Spanish
Vendor
Planview
Description
Planview is a global leader in portfolio management and project collaboration. From small teams to large enterprises, leaders in every industry rely on the company’s cloud solutions to empower organizations to reach their goals and drive results by optimizing the capacity of their people and financial resources.
Company Website
Year Founded
1989
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
707
Twitter
@Planview
Twitter Followers
2,813
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Companies Using Planview Spigit

Siemens
AT&T
Pfizer
UnitedHealth Group
Citi
PwC
Cambia Health Solutions
AAA
Polaris
Novant Health
Forrester
Kbc Click Sa

Planview Spigit Reviews

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1-25 of 55 total Planview Spigit reviews
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Business Analyst
Enterprise
(10,001+ employees)
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"Get your Innovation program a step further!"

What do you like best?

Our current program used to rely on spreadsheets and access database. Moving to Spigit allowed us to become more efficient and automate our process.

It gives a very nice visibility to all submissions, and encourages users to collaborate, like a social media platform

What do you dislike?

We would like to see easier ways of exporting ideas. Currently, Spigit leverages a 3rd party vendor . We would like that our users search in their tool and export their results.

We would like to have clearer visual for category moderators: our program gets a lot of ideas so when you have very large numbers, it'S easy to lose track on what's on your plate. You then need to use the reports provided by the 3rd party, build your own dashboards, etc

What problems are you solving with the product? What benefits have you realized?

We are bringing visibility to our ideas (our users complained the program wasn't transparent), which in return decreases our duplicated submissions

It improves our process time

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Mid-Market
(501-1000 employees)
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"Great, comprehensive solution for idea management "

What do you like best?

- Layout is user-friendly;

- Messaging, rewards management and idea discussion can be done in the same place;

- Fairly easy to launch, edit timed challenges;

- Allows administrators to add customised content, e.g., success stories, any other comms

What do you dislike?

- No mobile app for the software, and mobile version of the website does not have access to features that are not part of the ongoing challenges;

- Reporting does not include export of details in the idea templates

- Names of common widgets (to select for display) are not entirely straightforward

What problems are you solving with the product? What benefits have you realized?

Our focus is mainly to boost the organisation innovation culture, and problems are related to customer experience and the efficiency of our operations. Key benefits realised are more transparency on the management of ideas arising from the ground and a greater awareness of the relationship between ideation, problem-solving and innovation.

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I
Enterprise
(10,001+ employees)
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"Created great business success through tremendous good accepted idea challenges with help by SPIGIT"

What do you like best?

Flexible to configure and to use according the own needs. Great volume of features. Easy configuration when passing the initial admin training. Great support by SPIGIT pro's, leading you for the first steps (if you like) and shipping you around the cliffs, for getting a total success already at the first idea competition.

What do you dislike?

Only a minor note: As it is the same platform for all using companies, it is not easy, to put a desirable new feature into developing queue.

Recommendations to others considering the product:

As on every other innovation tool a thorough preparation of the idea challenge is the key to the success. So I recommend to let the SPIGIT pro's take you by the hand for the first run, for having a real success.

The overall use is quite easy and the implementation of a secure login 'single sign on' (SSO) from the company network using ID card or 'One Time Password' (OTP) providing a sure login for users of mobile devices is possible, to protect your results.

What problems are you solving with the product? What benefits have you realized?

Getting people engaged to share their ideas in several idea competitions from service related topic over product improvements, new product suggestions, to production improvements at a 360.000 employee company.

Driving over 100 idea challenges from more than 20 different business units of our company during the last 4 years, receiving more than 4000 ideas, which were attracting more than 60.000 different users causing more that 80.000 views, creating over 20.000 comments, leaving over 55.000 votes and more than 10.000 reviews.

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EI
Enterprise
(10,001+ employees)
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"Best tool for crowd sourcing ideation"

What do you like best?

Flexibility of the tool to adapt to multiple client situations. Ability to customize a challenge to a specific audience or crowd. We have run over 1000 challenges that are very diverse. It is has been able to adapt to all of the situations we have attempted. Some time takes a bit of work with the tool to get it right, but so far it has been outstanding.

Another component I like a lot is the inisghts tool and ability to embedded dashboards.

What do you dislike?

Some of the recent UI improvements are not really improvements. Specifically, I liked the Ball effect for the Idea Stages. The new approach is not very useful. On the plus side of the new UI, I do like the Admin console, especially the graduation criteria panel.

Recommendations to others considering the product:

Yes

What problems are you solving with the product? What benefits have you realized?

Across our organization we have seen outstanding results. We have been able to identify specific $ savings and net new pipeline of opportunities. It is used across our organization to drive innovation for multiple clients as part of our managed services work.

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Mid-Market
(501-1000 employees)
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"A complete platform"

What do you like best?

I have looked at several innovation/idea management platforms, and so far Spigit seems to stand out as the most complete platform. I like the over all simplicity and robustness. We were able to quick implement SSO and set up our challenges.

What do you dislike?

The user interface looks a bit dated and can use a new refreshed look. Being able to add your branding is good, but that part can be more feature-rich. The user permissions and a mix of SSO/form-login for a wide mix of end users would be beneficial too.

Recommendations to others considering the product:

Make sure you have a good strategy and goal before making a platform decision. It requires a lot of financial and time investment to roll out an idea management software

What problems are you solving with the product? What benefits have you realized?

Spigit is our primary idea management platform. We have a large group of talented people with many technical/non-technical backgrounds. It is vital for us to ensure that we are capturing ideas from everyone and applying these ideas timely and effectively.

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A
Enterprise
(5001-10,000 employees)
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"Fabulous Experience"

What do you like best?

I personally love the way that Spigit has developed a clear process for leveraging your crowd. While there are some aspects that are customizable, the standard Spigit approach works really well. I love the ability to pull reports and get a clear picture of how to create an amazing experience for our end users. When first launching, Spigit provided great support and helped us navigate and we've really gone from strength to strength as a result. The support team are quick and really do whatever they can to sort out any issues timeously. I also really appreciate their openness to feedback (based on the user experience) and how they will endeavour to make those changes on the platform. Makes it feel like we're all working together for the best crowd-sourcing platform (they practice what they preach:))

What do you dislike?

There are some pieces that are cumbersome and difficult to navigate (can't be customized). They are still new so getting all the algorithms right can only come with time (i.e. Pairwise).

What problems are you solving with the product? What benefits have you realized?

Currently looking for ways to clear the clutter, create the ultimate customer experience, build on the culture. We've had some really excellent feedback from business with a "surprise" response in terms of engagement from the business areas. People are really enjoying it and love the "fun" that comes with participating in challenges.

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Founder
Computer Software
Enterprise
(10,001+ employees)
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"Don't even try and do crowd sourced innovation on a big scale without Spigit"

What do you like best?

It just works. People love using it. It solves the problem, not just of finding ideas, but the much bigger problem of finding the best ideas.

What do you dislike?

There's probably too much functionality that I've never used.

Recommendations to others considering the product:

Look beyond the problem of engaging people to find ideas. There's a million ways of doing that - Spigit is very good at it, but its core capability which you shouldn't underestimate is the job of sifting the good from the not so good ideas.

What problems are you solving with the product? What benefits have you realized?

Two problems: engaging people, involving them in change which we measure by the number of people we can get participating. We've exceeded 25% of employees on each challenge. Depending on the nature of the challenge, we choose ideas based on the ROI which can be calculated in Spigit.

Secondly, solving tricky problems by finding ideas from the front-line. Here the ROI is likely to be far more important.

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A
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(10,001+ employees)
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"Great for Ideation and Beyond"

What do you like best?

I like this system's ease of use. Users are able to use the tool without training, so they can focus on providing valuable information rather than trying to understand the system's use.

What do you dislike?

I really like the system, and the support provided. I am still learning the system, but have no major concerns. I think there is a steeper learning curve for the role of administrator, but this is to be expected.

Recommendations to others considering the product:

This is a user friendly and fun system to use. It is rich with features that we are still exploring.

What problems are you solving with the product? What benefits have you realized?

We have been solving business issues, which vary by department. I think this is a great tool for collaboration and reaching colleagues across a broader organization. The tool is fun to use, which encourages further uptake.

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A
Enterprise
(1001-5000 employees)
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"Spigit crowdsourcing stramlines our connection to the frontline, to generate sustainable solutions."

What do you like best?

Spigit provides unparallelled support and community of practice for progam administrators. They also practice what they teach; always making improvements based on customer input.

What do you dislike?

We tend to be one of few customers in Canada, I am looking forward to a more local community to collaborate with as Spigit expands futher throughout western Canada.

Recommendations to others considering the product:

Using the Spirit Platform will definitely take you innovation program to the next level

What problems are you solving with the product? What benefits have you realized?

We have run a variety of challenges, from training suggestions to process improvement & solutions for strategically aligned business problems . We have seen benefits in time savings, elimination of errors, reducing client wait times, and cost avoidance, and cost savings.I n addition the use of spigit has lead to an increase in employee engagement.

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AR
Mid-Market
(501-1000 employees)
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"Multi-functional and easy to use. "

What do you like best?

I was able to self-teach myself how to navigate and configure the software. It also works great for idea management and progression- the voting and collaboration is a powerful tool that provides quick feedback. We've been able to use the platform for both Innovation Challenges and as a Project Tracker. The project section of the site captures key Initiation details about each project and enable us to review and assess validity of each proposed project.

What do you dislike?

The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targetted at beginners.

What problems are you solving with the product? What benefits have you realized?

Improve Innovation - generate efficiency through cost savings and new ideas to generate revenue.

Track Project Initiation Info - Centralised web based location to store and assess project information to determine if project is viable and will produce benefits.

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A
Enterprise
(1001-5000 employees)
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"Spigit is very user friendly with a fantastic support team"

What do you like best?

Spigit's support team is phenomenal. They are so quick to get back to you with a response whether solved or not and are great to work with you to solve your issues. Also, the team as a whole is great. Andreanna Romano has regular check ins to make sure that we are still progressing, any new tips, and also helps if we are having any issues.

What do you dislike?

There were a couple of bugs with the update, we are awaiting fixes for, but this is really minor.

What problems are you solving with the product? What benefits have you realized?

We are tapping into our customer knowledge in real time that when employees have customer visits, they can enter their ideas in for others to see instantly and collaborate on a solution. Our always open challenge also invites employees to enter their own ideas for new products or improvements. We have 5 ideas that have moved into our stage-gate process and many that are seriously being evaluated. We have had other challenges in other organizations and more in the pipeline, with the challenges being diverse.

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AC
Enterprise
(10,001+ employees)
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"Spigit is a good ideation tool"

What do you like best?

Spigit has a good way of tapping in to your work force and pulling ideas out that may not normally be brought to the light. They have a quick and easy way to setup "Challenges" within your organization to help capture these ideas.

What do you dislike?

The down side is that they are a good "idea bucket" not helping with tracking and implementing those ideas. There is no good system that help you drive ideas into implementation.

Recommendations to others considering the product:

Again Spigit will help capture your ideas but you are on your own to implement and make sure your ideas are tracked in your own system.

What problems are you solving with the product? What benefits have you realized?

We are finding ways to be more green and saving cost across the company

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AU
Enterprise
(10,001+ employees)
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"Powerful but somewhat difficult UI"

What do you like best?

The Idea submission forms and voting system work very well and are very easy to layout in a way that facilitates participation

What do you dislike?

Admin on the site can be difficult. Trying to make an ideation session match external website in formatting and branding can be challenging due to limitations in customization. It can also be difficult to group idea submitters in order to send follow-up emails.

What problems are you solving with the product? What benefits have you realized?

We are attempting to get more people inside a large company involved in innovation in their daily roles as employees. Spigit allows us to incentive participation, and allows employees to interact with each other in new ways that spur more creative thinking.

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AF
Enterprise
(5001-10,000 employees)
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"Software is great but professional services are outstanding!"

What do you like best?

I like the ease of use and the ability to customize it to our needs. Our users also love the interace and I get comments constantly about how easy it is to use. In a world of corporate red tape, Spigit makes one thing simple - ideation. I also liked working with the professional services team. They were extremely helpful in not only setting up the site but making me think differently about innovation. They are truly innovation experts!

What do you dislike?

I dislike that sometimes it's hard to set up a new challenge format. Because the system is so advanced, there are so many different features, sometimes it's hard to set up a brand new, simple challenge. I went to trianing as well, it's just that the system can do so many different things, I want to be sure I'm not missing a step when settting up a new challenge.

Recommendations to others considering the product:

Have a full time posiiton or two depending on size and how many challenges you want to implement. In order to do multiple challenges consurrently, you need a dedicated internal resource.

What problems are you solving with the product? What benefits have you realized?

We are trying to look for new ways across our different product lines to create complimentary offerings or brand new offerings to meet our customer's needs. We have gotten a lot of collaboration amongst teams that don't normally work together. It's helping bring things full circle and making the best utilization of the resources we already have.

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AS
Enterprise
(10,001+ employees)
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"My 3 year experience with Spigit"

What do you like best?

What I like about the Spigit tool is the idea of having challenges to compel the competitive and innovative spirit, in addition it helps to foster a collaborative environment, as people share their ideas, others offer suggestions to improve and that the Spigit tool gets the general population involved in voting for ideas.

What do you dislike?

I work in a busy environment, and it was hard to get people to go in and just view the ideas out there, to offer opinions and ask questions. When we had challenges, then we had people looking, but when we had a general challenge open (it never closed), it was difficult to get anyone to go in and review ideas. This in itself it not a fault with the Spigit tool, rather the way we were using the Spigit tool. I'm not so sure about the Insights reporting tool, we just started using it, and it's not very intuitive. In time through use, we'll probably get used to it.

What problems are you solving with the product? What benefits have you realized?

We used Spigit to help build a culture of Innovation in our group (CQN). After three years of using the tool and implementing the CQN Innovation program, we have a culture of innovation now, where more innovations are celebrated and highlighted, and through increased visibility through News letters, presentations to senior management, a quarterly innovation shark tank, and even a live shark tank we've saved millions of dollars in productivity and cost avoidance, and shared and adapted innovations cross groups.

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Digital Graduate
Retail
Enterprise
(10,001+ employees)
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"Coles:Spigit"

What do you like best?

I like that you are able to design your platform in way you like in terms of branding. It gives you a sense of pride and ownership of the platform and ability to make it line up perfectly with your company branding.

What do you dislike?

Before the version upgrade it was a bit hard to navigate as an administrator on the back end but since then its become a lot easier!

What problems are you solving with the product? What benefits have you realized?

More innovation and idea sharing across the business. Benefits realised are that our team members feel they have a place where they can express their ideas and help better the business

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AU
Enterprise
(5001-10,000 employees)
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"Spigit Review"

What do you like best?

Spigit provides a platform for all voices to be heard and is a great tool in building a strong culture of innovation.

What do you dislike?

Any potential issues with the Spigit experience can definitely be overcomem by their terrific support team!

Recommendations to others considering the product:

Work closely with your Spigit support team to design challenges that are best suited for your needs. Create a clear plan for identifying executive sponsors and challenge team members, challenge communication, and idea implementation before starting a challenge.

What problems are you solving with the product? What benefits have you realized?

We are using Spigit to build a culture of innovation and engage with business segments to hear from more voices in addressing pressing challenges.

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A
Enterprise
(1001-5000 employees)
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"A great environment to generate, prioritize, and grow ideas"

What do you like best?

Designed to be very user-friendly and having the ability to quickly make your own ad-hoc reports has been very convenient and useful.

What do you dislike?

Tracking how ideas move through an organization's workflow or funnel towards implementation tends to be lacking or difficult to configure and report.

What problems are you solving with the product? What benefits have you realized?

Establishing and growing a culture of innovation, where everyone is empowered to surface and solve both incremental and disruptive innovations. Over the years, thousands of employees have either submitted, commented on, or showed their support by voting on other ideas on Spigit. Spigit has helped establish a foundation to grow our innovation culture.

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Operations Manager
Insurance
Enterprise
(1001-5000 employees)
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"Awesome way to engage an organization"

What do you like best?

The platform has allowed ideas to be shared really quickly across many departments in our organization.

What do you dislike?

I haven't found anything I dislike yet. It has been really successful.

What problems are you solving with the product? What benefits have you realized?

We are finding ways to better service customers in healthcare. So far we have discovered ways to better use technology. Currently we are finding ways to improve in customer service.

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AA
Enterprise
(10,001+ employees)
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"Good platform, now lets make it great!"

What do you like best?

Easy to use with an intuitive user interface design for participants. Given that is based on social-media it feels and becomes really collaborative. Creating new challenges is relatively easy.

What do you dislike?

Needs some improvement in the admin experience. Although the support is great, there are still many issues to be solved and features to be improve. Managing the widgets is quite tedious if you're not really familiar with the exact names of the ones you're looking for.

The search field needs some improvement and the insights tool is quite tedious to create new reports (it is really time consuming).

Tasks should be supported on the mobile version.

What problems are you solving with the product? What benefits have you realized?

Increase in participation during the problem solving/ideation phases. We've been currently using Spigit for almost a year now, just using the challenge based feature. We've tackled different business problems, from environmental ones to production or strategic ones.

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Enterprise
(1001-5000 employees)
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"Inspirational conference "

What do you like best?

Main sessions on leadership and inspirational session like the lost voice.

What do you dislike?

Fewer seating. Better seat managements with more number of seats will help.

Recommendations to others considering the product:

Keep innovating the platform, make it more seamless over mobile devices.

What problems are you solving with the product? What benefits have you realized?

Innovation, we have identified over 100 ideas using the innovation platform of kindling and spigit in last 2 years.

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Collaborative Improvement | HR Learning & Development
Banking
Enterprise
(1001-5000 employees)
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"Innovation Management with Spigit"

What do you like best?

Top platform, extensive experience in the innovation management field

A structured Innovation funnel and dedicated features (ie pairwise, predictions, idea market, ...).

Cross-industry experience and support.

What do you dislike?

Not the right tool to build on the original idea into a real project.

Not easy to highlight important comments on a discussion ("bulding blocks").

Not enough gamification.

Recommendations to others considering the product:

One of the best software, great support in implementation and ongoing

What problems are you solving with the product? What benefits have you realized?

Improvement issues and innovation management.

Dozens of improvement projects launched

Culture of innovation begi nto be widespread and involve all employees

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Mid-Market
(501-1000 employees)
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"Best Cloud Based Idea Management Platform"

What do you like best?

- Functionality

- Ease of use and customization

- Administration

- Look and feel

What do you dislike?

One minor thing related to Arabic language where right to left is not fully supported

What problems are you solving with the product? What benefits have you realized?

Crowd Sourcing Ideas

Culture of Innovation and Employees Engagement

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A
Enterprise
(10,001+ employees)
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"Aesthetic, functionality and support is outstanding"

What do you like best?

The aesthetic gives a much more professional feel to our site, and operationally, this feels like a website, which is better/more intuitive for the end user. Internally, the flexibility of the application and the functionality solve many reporting problems, create efficiency and prevents much double documentation that my team currently has to do.

What do you dislike?

Some of the required elements on the forms don't match 100% with the way that we need to do business. For example, we have to have a unique name that the user enters, however, we have many repeat users and therefore that needed to be solved for creatively.

What problems are you solving with the product? What benefits have you realized?

Preventing the need for double documentation, and the flexibility of the reporting.

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(10,001+ employees)
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"Very useful tool"

What do you like best?

I like the ability to pair like ideas together with a specific algorithm to ensure that the most identified fields make it to the top.

What do you dislike?

I dislike that you have to @ mention to ensure that the member sees your comment on their idea.

What problems are you solving with the product? What benefits have you realized?

We have solved the most effective communication avenue within our organization. We have realized the more activity to the site the better and more useful the outcome is.

Planview Spigit User Ratings

8.1
Ease of Use
Average: 8.6*
8.8
Quality of Support
Average: 9.2*
7.6
Ease of Setup
Average: 8.6*
* Idea Management Category
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