- Layout is user-friendly;
- Messaging, rewards management and idea discussion can be done in the same place;
- Fairly easy to launch, edit timed challenges;
- Allows administrators to add customised content, e.g., success stories, any other comms
- No mobile app for the software, and mobile version of the website does not have access to features that are not part of the ongoing challenges;
- Reporting does not include export of details in the idea templates
- Names of common widgets (to select for display) are not entirely straightforward
Our focus is mainly to boost the organisation innovation culture, and problems are related to customer experience and the efficiency of our operations. Key benefits realised are more transparency on the management of ideas arising from the ground and a greater awareness of the relationship between ideation, problem-solving and innovation.