1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [PhoneIQ | Modern Phone System & CTI for Salesforce Discussions](https://www.g2.com/products/phoneiq-modern-phone-system-cti-for-salesforce/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_27ef818850f2a2698fb08c9156a36918/phoneiq-modern-phone-system-cti-for-salesforce.png "Product Avatar Image") ](/products/phoneiq-modern-phone-system-cti-for-salesforce/reviews) [ PhoneIQ | Modern Phone System & CTI for Salesforce ](/products/phoneiq-modern-phone-system-cti-for-salesforce/reviews) (5)4.9/5 PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and desk phones, PhoneIQ works seamlessly at the office or remote, logging all interactions automatically in Salesforce and generating beautiful reports that management can leverage to track KPIs in real-time. - Admins can deploy it in minutes to users globally without the need for technical knowledge. - Companies can buy numbers in 50+ countries instantly. - Customers can get live support from our Salesforce certified team at any time. Show More * * * ### 100.0 Nps Score Already have PhoneIQ | Modern Phone System & CTI for Salesforce? ### All PhoneIQ | Modern Phone System & CTI for Salesforce Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do you use an office phone? ](/discussions/phoneiq-modern-phone-system-cti-for-salesforce-how-do-you-use-an-office-phone) How do you use an office phone? 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is a legacy phone system? ](/discussions/phoneiq-modern-phone-system-cti-for-salesforce-what-is-a-legacy-phone-system) What is a legacy phone system? [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.&title=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is a legacy phone system? ](/discussions/what-is-a-legacy-phone-system) What is a legacy phone system? [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.&title=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # What do you thing is the top feature missing from most CTI apps? ](/discussions/50728-what-do-you-thing-is-the-top-feature-missing-from-most-cti-apps) One thing I've seen across clients is that you don't always know you need a critical feature until you see it or hear about it from someone else. Which makes me wonder, what else could I be doing or looking for in a CTI? 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%0aAsk+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+questions+and+get+answers+from+expert+users+in+our+PhoneIQ+%7C+Modern+Phone+System+%26amp%3B+CTI+for+Salesforce+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/phoneiq-modern-phone-system-cti-for-salesforce/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/89925a659ca19421e94b309655abcd70/phoneiq-modern-phone-system-cti-for-salesforce.svg "Product Avatar Image") ### Have you used PhoneIQ | Modern Phone System & CTI for Salesforce before? Answer a few questions to help the PhoneIQ | Modern Phone System & CTI for Salesforce community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fphoneiq-modern-phone-system-cti-for-salesforce%2Fdiscuss%3Fsmall_ask%3Dphoneiq-modern-phone-system-cti-for-salesforce) No ## Top Contributors in PhoneIQ | Modern Phone System & CTI for Salesforce 1 ![Chad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad H.") CH Loading... ### [Chad H.](https://www.g2.com/users/a7d50489-d39b-43b5-a96b-17a7eab4391e "Chad H.") Owner 1 pt