Phone.com Reviews & Product Details

I like that Phone.com works well as a communication tool, allowing me to contact clients to discuss business terms and make money. It's reliable and serves as a connection point with my clients. Review collected by and hosted on G2.com.

The back office is overseas and unintelligent, not useful for any form of problems. Working with any international call center makes companies fail and doesn’t help the customers they offer their service to. The initial setup was difficult as I had to work with an incompetent back office employee who couldn’t understand English or comprehend how to do their job setting me up. Review collected by and hosted on G2.com.

Customer Service - Pablo answered my questions, was patient and clearly was an expert at explaining the benefits of your product. Review collected by and hosted on G2.com.

Nothing so far..I have nothing to compare it to. I just comitted to the service today Review collected by and hosted on G2.com.

Needed a dedicated business phone for my business. Phone.com allows me to have a business phone without having a separate physical phone. Review collected by and hosted on G2.com.

I don't have any complaints. There's a slight delay in implementation as they retrieve the number from a third-party vendor, but this is unavoidable. Review collected by and hosted on G2.com.

I was able to get the help I needed to move my phone to phone.com, it was a seamless process with great customer support from Juan. The technology they use is up to speed for business owners. I highly recommend this software, ask to speak with Juan, he was incredible with his knowledge and prompt responses. Review collected by and hosted on G2.com.

So far I loved all the features and the customer support Review collected by and hosted on G2.com.

Fast and easy and cheaper with great sales team .. Sales Team Juan Herrera Made my day Review collected by and hosted on G2.com.

So far all good .. no issues from them.. Review collected by and hosted on G2.com.

The faxing is somewhat functional. The interface isn't awful. Review collected by and hosted on G2.com.

The meetings require the other user to download the app making them useless for businesses. The phone app takes over your phone, makes answering other calls impossible and every time you connect to bluetooth, it will start a "call" to yourself. The fax doesn't have a "resend" option for failed faxes. Which happens kind of a lot, so you have to redownload and upload the info. Basically everything I needed it for was non-functional. Review collected by and hosted on G2.com.

What I like best about Phone.com is its ease of use and flexibility. The platform is user-friendly, and the features are adaptable to my business needs, which makes communication much more efficient. Review collected by and hosted on G2.com.

So far, there's nothing I dislike about Phone.com. We're still new to the platform, and everything has been working well for us. Review collected by and hosted on G2.com.

The customer service setting up the account was excellent.

I am not too tech savvy and its helpful to have someone like Juan Herrera to take care of setup for you.

Integration with our CRM Medicare Pro is number one feature Review collected by and hosted on G2.com.

Nothing so far. Service is great and easy to use interface. Review collected by and hosted on G2.com.

The company truly shines with exceptional products, and this employee was a standout asset whose contributions made a significant difference. Review collected by and hosted on G2.com.

I don't have any reservations about the company, only wish Mr Herrera could be duplicated. Review collected by and hosted on G2.com.

the ability to use the phone system on any device and easy for non-technical users to use. Review collected by and hosted on G2.com.

I cannot think of anything I dislike about the system Review collected by and hosted on G2.com.