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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

Perplexity Integrations

(11)
Integration information sourced from real user reviews.
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Perplexity Reviews (236)

Reviews

Perplexity Reviews (236)

4.5
236 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Perplexity for its ease of use and quick access to reliable sources, making it a valuable tool for research and information gathering. The platform's ability to provide clear, sourced answers saves time and enhances productivity, particularly for those needing accurate data quickly. However, some users note that the interface could benefit from improvements.

Pros & Cons

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akash m.
AM
Founder and Application developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Efficient Research Tool with Clear Answers"
What do you like best about Perplexity?

I use Perplexity mainly for research during my web development and business work. I like how it provides clear answers with sources, which feels more research-focused and organized compared to a normal search. The responses are usually concise and straight to the point, helping me quickly understand a topic and continue my work without getting distracted. I also appreciate how fast and clean the interface is. It's simple to use and doesn't feel cluttered. I can ask follow-up questions and refine the topic without starting from scratch, enabling me to explore a subject step by step. The sign-up process was simple, and I was able to start searching and asking questions immediately without any complicated setup. It helps me to save my time and gather reliable information without searching across multiple websites. Instead of opening many tabs and reading long articles, I can get a structured and summarized answer in one place, which makes it easier to move forward quickly when I'm working on development tasks or researching solutions for client projects. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the answers can still be a bit general, especially for very specific or advanced technical questions. In those cases, I need to double-check with official documentation. It would be better if it handled highly detailed implementation queries more accurately. Review collected by and hosted on G2.com.

Troy H.
TH
Entrepreneur / Real Estate Agent
Real Estate
Small-Business (50 or fewer emp.)
"Perplexity Pro Delivers Detailed, Terrific Results with Smart AI Filtering"
What do you like best about Perplexity?

Perplexity is awesome! It does a terrific job locating and filtering information using the different AI algorithms currently available. You can set up recurring tasks and have it email you results for financial stocks, shopping, or whatever topic you want it to send. The responses are very detailed, and it does an even better job the more information and background you provide. I use the Pro plan and consistently get terrific results. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I’m having a hard time coming up with anything negative. It does a lot of things other tools don’t, and it can either choose the best AI tool for the job automatically or let me pick which one to use. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Perplexity: Stay away, false claims, from 600 deep searches/day down to 20/month!"
What do you like best about Perplexity?

NOTHING!!!

Forget everything I wrote below, it's public nowadays, they changed their policies, they got issues, they put Sam AI Agent to reply to support requests without fixing anything, they reduced the usage to absurd low limits, Deep researches from 600/day down to 20/month!!!! They offered one free year, from their partnerships, then they forced to add a valid payment method to keep the "free trial", yes, they changed the offer to a free trial. And then they banned accounts claiming fake reasons, and leaving no ways to appeal, they destroyed/terminated my account too.

The online documentation hasn't changed, they still claim the same unlimited usage as always, which is misleading.

HORRIBLE EXPERIENCE.

Perplexity has quickly become my go-to powerhouse for AI-driven research, discovery, and productivity. The range of advanced language models it offers is astounding. I can easily switch between Sonar for deep search and research, or access major LLMs like GPT-5/Thinking, Claude/Thinking, Claude, Grok and Gemini. There are even specialized models designed for quick, focused responses. This kind of flexibility means I always have the right tool, whether I’m diving into a full analysis, brainstorming creatively, or just need a lightning-fast summary.

Perplexity Spaces takes things even further. They let me create, share, and reuse mini apps or workflows for any topic or project. Whether I'm working solo or collaborating with others, Spaces make it easy to generate content, extract data in real time, and conduct interactive research all in one unified environment. I especially appreciate how Spaces foster community-driven expertise and give me the freedom to build tools that are personalized to what I care about most.

The global context Perplexity brings in is another standout feature. It doesn’t just respond to questions; it taps into global news, trending topics, technical documentation, and niche interests from around the world. Endless possibilities for learning and exploration! The mobile app is just as impressive. It’s fast, intuitive, and fully synced with the desktop version, so I can pick up where I left off no matter which device I'm using. I never lose track of conversations, saved insights, or ongoing projects. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

EVERYTHING IS BAD ABOUT THIS COMPANY.

It’s hard to find complaints with this level of versatility. Occasionally, the sheer depth of options can feel overwhelming, especially with so many models and Spaces to explore. Still, that’s a small downside considering the possibilities it unlocks. Review collected by and hosted on G2.com.

EASHAN C.
EC
Project Co ordinator
Small-Business (50 or fewer emp.)
"Great model choice and new features, but answer quality can miss on specifics"
What do you like best about Perplexity?

Unlike other Gen AIs, Perplexity gives you access to a range of different models, which helps you get a more targeted solution that better matches what you’re expecting for your problems. It also feels like a bit of a first mover when it comes to adding new features, and that’s another thing I really like about it. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

One downside I’ve noticed with Perplexity is the quality of its answers compared to other alternative Gen AIs. If you’re looking for a general, medium-level response, it usually delivers. However, when you need something more specific or detailed, it can fall short and may not provide exactly what you’re asking for. In those cases, you often have to write more precise prompts to get closer to the result you want. That said, I think Perplexity can improve by addressing this issue and better handling requests that require more specificity. Review collected by and hosted on G2.com.

Harsh S.
HS
Market Access &amp; Strategy Analyst
Consulting
Small-Business (50 or fewer emp.)
"Fast, Clear, Sourced Answers—Perplexity Feels Like a Smart Research Assistant"
What do you like best about Perplexity?

What I like most about Perplexity is how quickly it gets to the point clear, sourced, and genuinely useful. It saves a lot of time when I’m researching or validating information, especially when accuracy matters. The experience feels less like “searching” and more like having a smart research assistant who understands context. Simple, fast, and effective. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

At times, I find myself wishing for a bit more depth or customization in how results are presented, especially when I’m looking into very niche or complex topics. Still, that same simplicity is also what makes Perplexity feel so fast and easy to use, so I see it more as an opportunity for the product to evolve than as a real limitation. Review collected by and hosted on G2.com.

Viral P.
VP
Head of Marketing
Small-Business (50 or fewer emp.)
"All Top AI Models in One Subscription"
What do you like best about Perplexity?

As a daily power user, Perplexity has become essential to my workflow, not because of any single feature, but because it gives me access to all the leading AI models under one subscription.

Instead of juggling multiple AI subscriptions, I can switch between different models depending on my needs. Some excel at research and analysis, others at creative writing, and others at coding or image generation. Having this flexibility means I always use the best tool for each task without switching platforms or managing multiple accounts.

I use Perplexity for quick research with citations, writing assistance, technical problem-solving, and staying current on industry trends. The cited sources give me confidence in the accuracy, and the conversational interface makes complex queries feel natural.

What I love most is the voice conversation feature on my iPhone—having the entire internet just a voice away with instant responses has changed how I get information on the go. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Nothing really. It’s my go to AI platform Review collected by and hosted on G2.com.

AB
Co-founder
Small-Business (50 or fewer emp.)
"Fast, Low-Friction Search That Turns Vague Questions into Sourced Overviews"
What do you like best about Perplexity?

Search-first mindset. It’s really good at turning a vague question into a clean, sourced overview without making you dig through ten tabs.

Fast sense-making. It summarizes the state of the world on a topic instead of just explaining a concept in the abstract.

Low friction. Ask a question, get an answer with links—no prompt gymnastics required.

Good for verification. When you already have a hunch and want to confirm it, Perplexity shines. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Surface-level confidence. Sometimes it gives a very clean, authoritative answer that’s technically sourced… but still a bit shallow or missing nuance. It can feel “correct but incomplete.”

Citation ≠ truth. The presence of sources can create a false sense of certainty. If the sources are mid, outdated, or all echoing the same assumption, the answer inherits that bias.

Weak at synthesis. It’s great at finding info, less great at thinking with it. Complex tradeoffs, original framing, or creative leaps aren’t its strong suit.

Over-summarization. It sometimes smooths things so much that disagreements, uncertainty, or minority views disappear.

Prompt rigidity. Compared to more conversational assistants, it can feel a bit stiff—you ask, it answers, end of story. Review collected by and hosted on G2.com.

MK
Data Manager
Mid-Market (51-1000 emp.)
"Fast, Well-Cited Answers That Save Time"
What do you like best about Perplexity?

I like that Perplexity feels effortless to use on a regular basis, while still being powerful enough to handle a wide range of questions and tasks. I appreciate how it remembers relevant details about me across chats, so I don’t have to repeat myself and the answers feel more tailored over time. I also value that it works consistently across different devices and contexts, which makes it easy to rely on as a daily tool rather than something I only use occasionally. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don’t like that the answers can sometimes be confidently wrong, which means I still have to double-check important details. I also find it somewhat limiting that managing my data and privacy settings isn’t always as transparent or as self-serve as I’d prefer, especially when it comes to accessing everything that’s stored about me. Review collected by and hosted on G2.com.

Ishan S.
IS
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Helpful for Health Research and Scripts, but Pro Pricing Needs Improvement"
What do you like best about Perplexity?

I am a Perplexity Pro user, and I mainly use it for research and content preparation related to health education and script writing. My work involves topics like diet planning, lifestyle guidance, and disease-related education, so I need information that is quick, clear, and reliable. Perplexity is very easy to use and does not require any setup, which makes it convenient for daily work.

For medical and health-related topics, Perplexity helps me get structured information without spending too much time searching on multiple websites. The answers are clear and to the point, which is useful when I am preparing scripts for health education videos or explaining topics in simple language. The deep research feature in the Pro version is especially helpful for understanding topics better and creating more accurate content.

I also like how fast it works when handling visuals and images. For quick content needs, Perplexity helps with instant image-related tasks, such as understanding visuals or making quick edits and adjustments, which saves time during content preparation. This is useful when I am working on presentations or educational material and need things done quickly.

I use Perplexity regularly for research, outlining content, script preparation, and quick checks while working on health education material. The features are focused and practical, and the tool fits smoothly into my workflow. I can move from research to writing or editing without extra steps. Overall, Perplexity Pro supports my research and content creation work well and helps me work faster and more efficiently without making things complicated. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

There are several practical limitations I have noticed while using Perplexity over time. In the free version, the biggest drawback is the lack of depth. It works fine for quick questions or general topics, but when it comes to medical and health-related research, the answers often feel too short or incomplete. Many times, I had to ask the same question again in different ways just to understand the topic clearly. The limited sources shown in the free version also make it less reliable for serious research or professional content work.

Because of my work requirements, I upgraded to Perplexity Pro. The Pro version is definitely better, but it still does not feel fully complete when considering the pricing. Even after paying a high amount, some important features are either missing or not as strong as they are in other competing AI tools. For example, advanced content writing support, better structuring tools, or more flexible creative options are limited. At this price level, I expected the Pro version to offer more value across different types of work.

For medical and health education content, accuracy is very important. Even in the Pro version, I cannot fully rely on the answers without manual verification. I still need to cross-check information from other trusted sources, especially when the content is meant for patients or students. This extra step reduces the time-saving benefit that a paid research tool should ideally provide.

Pricing is a major concern. The Pro plan feels quite expensive, and when I compare it with other AI platforms available at a similar price, many of them offer more features such as better writing assistance, image generation, editing tools, or more customization options. Perplexity Pro is strong mainly in research and speed, but it feels more focused on search rather than being a complete solution for content creation.

While working on longer or more detailed topics, I also notice that some responses can become repetitive or stay at a surface level. I often have to manually reorganize the information and simplify the language to make it suitable for health education videos or patient-friendly scripts. This additional editing work is manageable, but it adds extra effort.

Also, although Perplexity is usually fast, during heavy research sessions the depth and quality of answers can vary from one question to another. For consistent results, I need to be very specific with prompts, which again requires extra attention.

Overall, these are not critical problems, but they are realistic limitations I face as a regular Pro user. Perplexity is helpful for quick research and idea building, but considering the pricing, I expected more advanced and competitive features. It still requires human judgment, verification, and sometimes additional tools to complete the workflow especially for medical and health-related content. Review collected by and hosted on G2.com.

Ankit D.
AD
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great source-backed search modes, but accuracy issues and pricing hold it back"
What do you like best about Perplexity?

Unlike standard LLMs that might “hallucinate” facts, Perplexity anchors its answers in web sources. It offers both normal and deep search modes, which makes it easier to choose between a quick lookup and a more thorough search. I can also use Perplexity for voice search, which is a convenient option when I don’t want to type. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

The accuracy and factual reliability of the data it presents to users are low. The tool is quite expensive and, in my view, not worth the cost. It also feels less capable than Gemini-like AI models. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

7 months

Perceived Cost

$$$$$
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Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy