---
title: Perfectware Reviews
meta_title: 'Perfectware Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Perfectware works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Perfectware Reviews
**Vendor:** Perfectware Solutions  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About Perfectware
Perfectware is a tool for service providers to accurately manage the multitude of functions that occur daily in a service operation. Additionally, the software has features that help the field and the sales department communicate quickly and efficiently.




## Perfectware Reviews
  ### 1. useful solution for businesses of all sizes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rukkunudeen R. | Solutions Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Perfectware?**

Perfectware makes it fairly easy to use. This product is user-friendly and intuitive. and can be used in such major industries and domains as automation and manufacturing, retail and wholesale, transport and delivery services, third-party logistics, and others

**What do you dislike about Perfectware?**

the software is not cloud-based so you would need to install it locally and connect it directly to a server.can't be accessed on mobile, you would need to access it from your computer

**What problems is Perfectware solving and how is that benefiting you?**

The software offers comprehensive service dispatch capabilities covering such crucial aspects as communication, call management, and job scheduling. The connection can be established between dispatch and management team and a technician's mobile device with a single button. Scheduling tools in the dispatch reports can be used to quickly find available technicians to perform the required job

  ### 2. The inventory management and inventory control from perfectware is very much appreciable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rahul J. | Senior Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Perfectware?**

Perfect tracking of database of inventory management and the utilisation and control over the inventory need to be even more specific so ase to benefit the clients

**What do you dislike about Perfectware?**

Should work on customer support department and focus more on the requirements from customer side so that more and more customers to be engaged with perfectware.

**What problems is Perfectware solving and how is that benefiting you?**

Perfectware creates a set of tools which will be used by industries for reducing the complexity of using separate platforms for every tool and grouping them into one, the nefit for me is ease of usage.



- [View Perfectware pricing details and edition comparison](https://www.g2.com/products/perfectware/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+03%3A06%3A25+-0500&secure%5Bsession_id%5D=99c2513b-5852-40ab-8750-701ad1ee2814&secure%5Btoken%5D=cf71e9f18f4a14ca3f73993d28e655be3fcfd43f8cdf6f3d9fab762164e94e32&format=llm_user)

## Perfectware Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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