--- title: PDI/Retail Suite Reviews meta_title: 'PDI/Retail Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PDI/Retail Suite works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2025-10-30' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # PDI/Retail Suite Reviews **Vendor:** PDI **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About PDI/Retail Suite Convenience store system that offers computer-assisted ordering, merchandise receiving, item verification, and automated store audit. ## PDI/Retail Suite Reviews ### 1. PDI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about PDI/Retail Suite?** The program is easy to use and has great short cuts and easy file paths to follow. Uploading documents is super easy and imputing data. **What do you dislike about PDI/Retail Suite?** For the company I work for it could be that we have a lot of data on a certain shortcuts takes forever to load and certain options on GL exports are hard to find **Recommendations to others considering PDI/Retail Suite:** I recommend this program for large organizations the functionality is easy to use and stores a ton of data **What problems is PDI/Retail Suite solving and how is that benefiting you?** The benefits of this program is it can grab multiple GL options for export making it easy on reporting. ### 2. Our company is very pleased with this product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2018 **What do you like best about PDI/Retail Suite?** This has enabled our company to have our wholesale and retail companies to use the same software and communicate effortlessly with one another via importing and exporting data. It has also been a great time saver. **What do you dislike about PDI/Retail Suite?** The software is vast and can feel overwhelming to some users at times. **Recommendations to others considering PDI/Retail Suite:** Make sure you get the setup correct. Spend A LOT of time preparing for pricebook. **What problems is PDI/Retail Suite solving and how is that benefiting you?** It has greatly helped us with employee scheduling, various types of reporting, and processing data much more efficiently and effectively - [View PDI/Retail Suite pricing details and edition comparison](https://www.g2.com/products/pdi-retail-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+16%3A36%3A18+-0500&secure%5Bsession_id%5D=45334b78-f68f-4ba9-baee-e8ad2e29d2de&secure%5Btoken%5D=6301e0f8abcbfdb9a652c0a1b17e9343f0cafc6dd3b7ac8c1189e02cb245614c&format=llm_user) ## PDI/Retail Suite Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top PDI/Retail Suite Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)