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Payscale Ascent Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Payscale Ascent, enjoying its user-friendly platform and supportive training. (96 mentions)
Users value the fantastic customer support of Payscale Ascent, appreciating the ease of obtaining timely assistance. (60 mentions)
Users value the accessible and reliable market data from Payfactors, enhancing decision-making and pay equity management. (56 mentions)
Users value the comprehensive data from Payfactors, enabling effective employee compensation structuring and competitive salary evaluations. (47 mentions)
Users value the clear insights into employee compensation provided by Payscale Ascent, enhancing pay equity and decision-making. (46 mentions)
Users find the interface not user-friendly, describing it as cumbersome and clunky for non-experts. (29 mentions)
Users face challenges with insufficient data, making it difficult to obtain necessary insights from the system. (26 mentions)
Users find a challenging learning curve with Payscale Ascent, requiring additional support for effective usage. (25 mentions)
Users find the interface not intuitive, causing frustration for first-time users navigating the complex layout. (24 mentions)
Users find the difficult learning process due to inadequate guidance and complex implementation of Payscale Ascent. (22 mentions)

5 Pros or Advantages of Payscale Ascent

5 Cons or Disadvantages of Payscale Ascent

Payscale Ascent Reviews (986)

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Reviews

Payscale Ascent Reviews (986)

View 2 Video Reviews
4.3
986 reviews
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NF
Nikiya F.
"User-Friendly Interface, Needs Improved Reporting"
3.5/5
What do you like best about Payscale Ascent?

I like Marketpay because it's easy to use, making it a very straightforward platform. The user-friendly interface is intuitive and sensible, ensuring that everything is clear and simple to understand. This ease of use greatly facilitates my workflow as it doesn't require extensive time-consuming training or additional effort to navigate. I find the initial setup process particularly easy, which helps transition smoothly into using the tool without unnecessary complications. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

I find the reporting features of Marketpay could be easier to manage and use. They currently require additional training, which is somewhat time-consuming, especially for HR personnel. Review collected by and hosted on G2.com.

Tsahai G.
TG
Tsahai G.
Compensation Manager
"Great Support with Some Room for Technical Improvements"
4.5/5
What do you like best about Payscale Ascent?

I find the benchmarking feature of Payfactors incredibly useful, as it allows us to effectively compare our roles with market standards, aiding in competitive compensation decisions. The support from Payfactors is exceptional, with webinars and other resources greatly assisting my learning and adaptation to the system. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

I find it challenging to download reports, as the process is not straightforward and can be complex, even requiring assistance without a guarantee of resolution. Additionally, there are occasional small glitches in the system, and sometimes pages take longer to load, which can disrupt the workflow. These technical issues suggest that some areas could benefit from a review and improvement. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Fast Building and Powerful Cross-Market Search"
5/5
What do you like best about Payscale Ascent?

I like how quickly I can build what I need, and I appreciate being able to search across different markets. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

I wish it would share similar roles when searching Review collected by and hosted on G2.com.

SK
SUSAN K.
"Efficient for Compensation with Room for Improvement"
4/5
What do you like best about Payscale Ascent?

I find Payfactors fairly easy to use, which significantly simplifies my workflow and helps me accomplish tasks more swiftly. The platform's usability stands out, making it time-efficient for market benchmarking and pricing activities. Additionally, I value the pricing projects feature, peer review system, and AI functionality that enhance the efficiency and effectiveness of my job. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

I find the survey data refresh process challenging, especially when a survey company changes their leveling methodology. It complicates how I recreate job matches in Payfactors after such changes occur. Review collected by and hosted on G2.com.

GP
Greg P.
Senior Director of Talent
Enterprise (> 1000 emp.)
"Intuitive, Customizable Compensation Tool with Outstanding Support"
5/5
What do you like best about Payscale Ascent?

The Payfactors compensation review tools are very intuitive, highly customizable and easy to implement. We use this tool on a weekly basis to inform compensation decisions. The team is helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

Some pay markets have limited data for highly nuanced roles. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"PayFactors Review"
5/5
What do you like best about Payscale Ascent?

I like the job description tool where our company can house all job descriptions. My favorite feature is where you can kick off blank job descriptions templates to managers and go through the approval collaboration process and include other HR partners. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

The least helpful part of PayFactors has to do with some job matches. For example, for Counsels it would be nice to have specific matches to specific fields like Real Estate, Litigation or Corporate counsel. Review collected by and hosted on G2.com.

KH
Krista H.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Transitioning from Payscale to Payfactors"
2/5
What do you like best about Payscale Ascent?

I like the homepage, and the layout, and the training resources are pretty solid. They have a step-by-step implementation process and provide guidance along the way. Lori on the education team is awesome, especially if you're struggling with the training. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

We're transitioning from Payscale to Payfactors because the Payscale product is no longer available. So far, it seems like Payfactors is way more complicated, and they're many steps to pricing a job whereas Payscale was much more user friendly. Additionally, we just found that Payfactors has no way to organize annual pay increases like Payscale, and that was a huge disappointment, because we won't have the component necessary to facilitate that process. Review collected by and hosted on G2.com.

SS
Sam S.
Sr HR Specialist
Mid-Market (51-1000 emp.)
"Great service!"
4.5/5
What do you like best about Payscale Ascent?

I love the geo map that shows the national average and if a specific location is below or above. The ability to benchmark multiple jobs for different areas is great. The customer service has always been amazing and I find the reporting features very detailed and customizable Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

I am still very new to using the system and have not found anything to dislike. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
"Total Rewards Manager"
5/5
What do you like best about Payscale Ascent?

Easy to use, very intuitive, quick pricing Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

Ability to manage Job Architecture is difficult - a section attached to the JD's and Structures would be helpful Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible and Easy to Use Compensation System"
5/5
What do you like best about Payscale Ascent?

I love Payfactors as a compensation software, the user interface is very friendly and it's easy to get and provide salary data. We use Payfactors at least once a week. We use it for three countries and there are many ways to slice and dice the information, from HR salaries, to peer salaries, to competitive salaries. The system is very easy to use and to share information, whether it's quick pricing a job or doing a detailed analysis. Implementation was a breeze, as long as you keep up with training. The implementation team was very communicative and easy to work with. The training offered is wonderful and I can't wait to dig further into the training to get more knowledgeable about compensation. Our client success manager is amazingly helpful. Review collected by and hosted on G2.com.

What do you dislike about Payscale Ascent?

The one thing that I wish was easier are the employee data uploads. The template is cumbersome and hard to put together. It would be great to have a more streamlined template for quick updates. I also wish it was easier to talk to customer support, rather than going back and forth through a ticketing system. Review collected by and hosted on G2.com.