--- title: Payscale Ascent (formerly Payfactors) Reviews meta\_title: 'Payscale Ascent (formerly Payfactors) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 723 reviews by the users' company size, role or industry to find out how Payscale Ascent (formerly Payfactors) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 723 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- ### Payscale Ascent (formerly Payfactors) Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly platform** of Payscale Ascent, highlighting its convenience and effective market data access. [(81 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279469&qs=pros-and-cons#reviews) Users appreciate the **fantastic customer support** of Payfactors, enhancing their experience with timely and helpful assistance. [(53 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279853&qs=pros-and-cons#reviews) Users value the **extensive market data** from Payscale Ascent, crucial for job pricing and maintaining pay equity. [(44 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279889&qs=pros-and-cons#reviews) Users appreciate the **user-friendly interface** of Payscale Ascent, finding it easy to access and share compensation data. [(42 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1280331&qs=pros-and-cons#reviews) Users value the **comprehensive data sources** of Payscale Ascent, enhancing market analyses and supporting strategic decisions. [(41 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1281172&qs=pros-and-cons#reviews) Users find Payscale Ascent **not user-friendly** , with complicated reporting functions and limited HCM system integrations. [(25 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279180&qs=pros-and-cons#reviews) Users note **insufficient data** can limit effective use of Payscale Ascent, hindering accurate compensation analysis. [(22 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279879&qs=pros-and-cons#reviews) Users find the system **not intuitive** , struggling to match job descriptions effectively and navigate new features. [(21 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279821&qs=pros-and-cons#reviews) Users find the **learning curve slow** , making it challenging to fully leverage all available features effectively. [(20 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1281420&qs=pros-and-cons#reviews) Users struggle with a **poor interface design** that feels outdated and unintuitive, complicating basic tasks. [(18 mentions)](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1280506&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Payscale Ascent (formerly Payfactors) ##### 1. Ease of Use Users appreciate the **user-friendly platform** of Payscale Ascent, highlighting its convenience and effective market data access. [ See 81 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279469&qs=pros-and-cons#reviews) See Related User Reviews SB Scott B. Enterprise (\> 1000 emp.) 5.0/5 "Payscale is a value add" What do you like about Payscale Ascent (formerly Payfactors)? The “Explore” tab is amazing. It’s a quick, efficient way to access all the data in an easy-to-consume format. I use the “Explore” tab every day, and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Effortless and Intuitive Platform Experience" What do you like about Payscale Ascent (formerly Payfactors)? The platform is straightforward to use and simple to navigate. ##### 2. Customer Support Users appreciate the **fantastic customer support** of Payfactors, enhancing their experience with timely and helpful assistance. [ See 53 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279853&qs=pros-and-cons#reviews) See Related User Reviews MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you like about Payscale Ascent (formerly Payfactors)? The access to industry job descriptions and salary data that help us benchmark positions. Their customer service and willingness to help is outstandi ![Sean K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean K.") SK Sean K. 4.5/5 "Simplifies Job Pricing, But Survey Participation Functionality Needs Work" What do you like about Payscale Ascent (formerly Payfactors)? I like how easy it is to find jobs and market data using the interface. The process of manually looking up surveys to find data points was labor-inten ##### 3. Market Data Users value the **extensive market data** from Payscale Ascent, crucial for job pricing and maintaining pay equity. [ See 44 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279889&qs=pros-and-cons#reviews) See Related User Reviews MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you like about Payscale Ascent (formerly Payfactors)? The access to industry job descriptions and salary data that help us benchmark positions. Their customer service and willingness to help is outstandi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Comprehensive Data Sources and Geographic Flexibility Elevate Market Analysis" What do you like about Payscale Ascent (formerly Payfactors)? The additional data sources, such as HRMA and Peer, are an excellent complement to our purchased sources and help us adhere to best practices when con ##### 4. Compensation Management Users appreciate the **user-friendly interface** of Payscale Ascent, finding it easy to access and share compensation data. [ See 42 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1280331&qs=pros-and-cons#reviews) See Related User Reviews GS Gabrielle S. 5.0/5 "Comprehensive Compensation Tool with Export Limitations" What do you like about Payscale Ascent (formerly Payfactors)? I like the many capabilities of Payfactors to assist with compensation, the amount of data available, and the useful filters. I appreciate the ability ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Payfactors keeps our compensation plan consistent and manageable" What do you like about Payscale Ascent (formerly Payfactors)? Payfactors has consistently provided us with solutions to challenges we face in the compensation space. The team is easy to work with, and always avai ##### 5. Comprehensive Data Users value the **comprehensive data sources** of Payscale Ascent, enhancing market analyses and supporting strategic decisions. [ See 41 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1281172&qs=pros-and-cons#reviews) See Related User Reviews SB Scott B. Enterprise (\> 1000 emp.) 5.0/5 "Payscale is a value add" What do you like about Payscale Ascent (formerly Payfactors)? The “Explore” tab is amazing. It’s a quick, efficient way to access all the data in an easy-to-consume format. I use the “Explore” tab every day, and MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you like about Payscale Ascent (formerly Payfactors)? The access to industry job descriptions and salary data that help us benchmark positions. Their customer service and willingness to help is outstandi ### 5 Cons or Disadvantages of Payscale Ascent (formerly Payfactors) ##### 1. Not User-Friendly Users find Payscale Ascent **not user-friendly** , with complicated reporting functions and limited HCM system integrations. [ See 25 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279180&qs=pros-and-cons#reviews) See Related User Reviews MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you dislike about Payscale Ascent (formerly Payfactors)? Make the interface a little more user friendly. Expand positions in our specific higher education sector. ![Sean K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean K.") SK Sean K. 4.5/5 "Simplifies Job Pricing, But Survey Participation Functionality Needs Work" What do you dislike about Payscale Ascent (formerly Payfactors)? The survey participation process is not intuitive and can be clunky, even after attending webinars and reading materials. Last survey season, it took ##### 2. Insufficient Data Users note **insufficient data** can limit effective use of Payscale Ascent, hindering accurate compensation analysis. [ See 22 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279879&qs=pros-and-cons#reviews) See Related User Reviews GS Gabrielle S. 5.0/5 "Comprehensive Compensation Tool with Export Limitations" What do you dislike about Payscale Ascent (formerly Payfactors)? I honestly do not believe that I use the tools to the max capability. I wish that the notes were exportable. In the jobs tab, when pricing the job, th CM carl m. 3.5/5 "Intuitive Tool, Needs More Data for Manufacturing Jobs" What do you dislike about Payscale Ascent (formerly Payfactors)? The job mixing/matching is just a guess. I use ChatGPT to get a better answer, as it's not me deciding what's close, it's a bigger sample. Just having ##### 3. Not Intuitive Users find the system **not intuitive** , struggling to match job descriptions effectively and navigate new features. [ See 21 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1279821&qs=pros-and-cons#reviews) See Related User Reviews MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you dislike about Payscale Ascent (formerly Payfactors)? Make the interface a little more user friendly. Expand positions in our specific higher education sector. ![Sean K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean K.") SK Sean K. 4.5/5 "Simplifies Job Pricing, But Survey Participation Functionality Needs Work" What do you dislike about Payscale Ascent (formerly Payfactors)? The survey participation process is not intuitive and can be clunky, even after attending webinars and reading materials. Last survey season, it took ##### 4. Learning Curve Users find the **learning curve slow** , making it challenging to fully leverage all available features effectively. [ See 20 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1281420&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Payfactors keeps our compensation plan consistent and manageable" What do you dislike about Payscale Ascent (formerly Payfactors)? Payfactors is committed to keeping the platform updated, and new features available for use. There is a lot of great communication around these featur ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Cuts Job Matching Time in Half—A Game-Changer!" What do you dislike about Payscale Ascent (formerly Payfactors)? the layout is easy but its overwhelming to get use to it when you've never used the platform before. there are a lot of things to look at in the main ##### 5. Poor Interface Design Users struggle with a **poor interface design** that feels outdated and unintuitive, complicating basic tasks. [ See 18 mentions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?filters%5Bsentiment_snippet%5D=1280506&qs=pros-and-cons#reviews) See Related User Reviews MG Mary G. Enterprise (\> 1000 emp.) 4.5/5 "Outstanding Support and Invaluable Benchmarking Data" What do you dislike about Payscale Ascent (formerly Payfactors)? Make the interface a little more user friendly. Expand positions in our specific higher education sector. ![Sean K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean K.") SK Sean K. 4.5/5 "Simplifies Job Pricing, But Survey Participation Functionality Needs Work" What do you dislike about Payscale Ascent (formerly Payfactors)? The survey participation process is not intuitive and can be clunky, even after attending webinars and reading materials. Last survey season, it took ![Benjamin T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin T.") BT Benjamin T. Payroll Manager Enterprise (\> 1000 emp.) 7/17/2026 "Centralized Compensation Data with Strong Analytics and Reporting" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? What I like best about Payscale Ascent is its ability to centralize compensation data and streamline compensation management. The platform makes it easy to benchmark positions against market data, manage salary structures, and support informed pay decisions with reliable analytics. I also appreciate the user-friendly interface and reporting capabilities, which make it easier to communicate compensation recommendations and maintain consistency across the organization. Overall, it helps improve efficiency, supports pay equity, and provides the data needed to make competitive compensation decisions. Yes Yes Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? One area for improvement is the overall user experience. Some features require navigating through multiple screens, making common tasks less intuitive than they could be. Report customization can also be somewhat limited, and certain workflows take more clicks than expected. Additionally, there is a learning curve for new users, and some system updates can make it difficult to quickly locate features that were previously familiar. Improving navigation, reporting flexibility, and consistency across the platform would make the overall experience even better. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payscale Ascent helps solve the challenge of making consistent, market-based compensation decisions by providing reliable salary benchmarking and compensation management tools in one platform. It allows us to compare our pay practices against current market data, maintain salary structures, and support equitable pay decisions. This has improved the efficiency of our compensation process, reduced the time spent gathering and validating market data, and given me greater confidence when making recommendations to leaders and employees. Overall, it helps ensure our compensation strategy remains competitive, consistent, and data-driven. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SB Scott B. Compensation & Benefits Manager Enterprise (\> 1000 emp.) 9/9/2025 "Payscale is a value add" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? The “Explore” tab is amazing. It’s a quick, efficient way to access all the data in an easy-to-consume format. I use the “Explore” tab every day, and it’s become my go-to section of the website. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? All of the paywalls. My organization pays for the service but still doesn't have access to several important things. New additions like Korn Ferry and others are thrown behind a paywall. It would be nice if the amount we are paying unlocked everything. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? The main problem this solves for me is salary benchmarking. Having all of our survey data uploaded into one platform is extremely convenient. Being able to access everything in the “Explore” tab is a game-changer and saves me a lot of time. The job-matching capability is also a huge win. It helps ensure our benchmarking roles and salary benchmarking are accurate before I even start digging into the data. Review collected by and hosted on G2.com. Show More 7/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Melissa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa R.") MR Melissa R. Compensation, Payroll and Benefits Analyst Utilities Mid-Market (51-1000 emp.) 11/13/2018 "Revolutionized Our Compensation Management" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I absolutely love everything about Payfactors. My favorite feature right now is the JDM for job descriptions. We just set up Smart Price as well, and using the AI features for job matches and reviewing everything has made our market pricing so much faster. I also appreciate that it takes the manual out of the process, eliminating possible bias because it uses job duties for matching rather than just guessing or using titles. It essentially does the hard work for us, meaning we don't have to go through each job description to find the best match. The system is incredibly easy to set up, as Payfactors did all the heavy lifting for us. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? . Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payfactors has eliminated manual Excel work, saving our small team countless hours. It helps with market pricing, job descriptions, survey matches, and pay equity monitoring. The AI features make job matches faster and reduce possible bias, streamlining our processes effectively. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gage B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gage B.") GB Gage B. HRIS Data Analyst Mid-Market (51-1000 emp.) 5/13/2026 "Intuitive and Efficient Platform for Job Pricing" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I like how intuitive Payfactors is; if I'm unsure where something is, I can usually find it where I expect it to be, making the user experience crucial. It saves me time since I don't have to search the entire system to find what I need quickly. There's a lot of data we process when pricing jobs, and being able to filter it down fast to find matches is really nice. It saves a lot of time with job pricing and building out jobs is very quick and efficient. I love the job description manager; it's super easy to copy, paste, and track updates. It has replaced our old method of using Word documents and email exchanges, which is a big improvement. Organizing all our data in one place, easy updating, and the opportunity to attend trainings and courses they offer have all been really helpful. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Nothing I can think of, I am excited to keep learning more about the system. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? I use Payfactors for pricing jobs accurately by integrating multiple surveys. The job description manager saves time with easy updates and approvals. It centralizes data, making market comparisons simple. It's intuitive, helping me find information quickly, saving time on job pricing and organizing data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Jordan V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan V.") JV Jordan V. Talent Acquisition Partner Mid-Market (51-1000 emp.) 8/10/2023 "Useful platform, for the right purpose" 3/5 What do you like best about Payscale Ascent (formerly Payfactors)? Pricing for unique jobs and blending roles with hybrid responsibilities is very useful. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? While the customizability can be a good thing, but turned out to be too much to manage without a dedicated compensation professional on our team. Maintaining a repeatable compensation analysis requires a lot more updating than what would be ideal. Additionally, pricing for Total Cash earnings (base plus bonus or commissioned roles) did not seem accurate, and for sales roles requires upgrading to a higher level package. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Providing market data for positions to ensure we are staying competitive. Review collected by and hosted on G2.com. Show More Response from Anna Spessard of Payscale Ascent (formerly Payfactors) [Editedit](https://www.g2.com/survey_responses/payscale-ascent-formerly-payfactors-review-7165017/official_response/edit) Hi Jordan, thank you for the review. We're so glad Payfactors is helping you build and maintain your compensation strategy and stay competitive in an ever-changing labor market. If you are looking for more information on how to use the product, you can access product-related tutorials and knowledge-base articles in our customer community, Payscale Connect. We want to ensure you can access the full value of Payfactors, so please don't hesitate to reach out to your CSM for more in-depth training as well! [See how Payscale Ascent (formerly Payfactors) improved](https://connect.payscale.com/) 6/2/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 7/20/2026 "Efficient Compensation Analysis, Needs Fewer Manual Tweaks" 4/5 What do you like best about Payscale Ascent (formerly Payfactors)? I find the pricing tool in Payscale Ascent (formerly Payfactors) really helpful. It assists in reviewing compensation, allowing us to look at multiple roles or multiple employees within a role simultaneously. This helps ensure fair compensation and makes our decision-making process a lot quicker. It also aids in time management, especially when it comes to reviewing compensation across different roles. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? I do wish that there was a little less manual input required. Sometimes the templates just seem a little outdated, and I wish I could have information already fed into my jobs directly from the surveys I'm receiving, and not have to plug and play. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? I use Payscale Ascent to streamline compensation reviews, allowing us to analyze multiple roles or employees at once, ensuring fair pay and saving time in decision-making. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![James C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James C.") JC James C. Director of Compensation Enterprise (\> 1000 emp.) 4/28/2026 "Intuitive Pay Structure Management, Awaiting AI Features" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I like its ease of use. It's very intuitive and easy to learn how to do various things. The way it's been designed is definitely geared towards the user. I also like the built-in survey feature that Payfactors provides its customers, and that's proved a valuable resource for us. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Hopefully, the AI functionality will be made available shortly. I know that it's available on Market Pay right now, which gives us platform that we transitioned from to Payfactors. So I'm just eager to get that rolled out in the Payfactors and start using that in the help basically, help us with completing salary surveys. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? I use Payfactors to determine an aging factor for our salary structure and how much our pay band values need to increase based on market benchmarks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Team Lead, Compensation Enterprise (\> 1000 emp.) 4/23/2026 "Easy Annual Total Rewards Statements Made Simple" 4/5 What do you like best about Payscale Ascent (formerly Payfactors)? We enjoy the ability to send out Total Rewards Statements annually. It is a fairly easy process compared to others. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? The amount of manual work required in order to have a fully functional system. The structure mapping, having to input your own geo diff, etc. is a bit cumbersome. Especially considering this information is readily available to PayScale. The option to customize (through structure mapping etc.) should be available, but only if desired. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? The ability to access real-time data and use an API feed that connects Workday to PayScale. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tasha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tasha J.") TJ Tasha J. Associate Vice President Compensation Enterprise (\> 1000 emp.) 4/21/2026 "Invaluable Market Data, User-Friendly Experience" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I like that I can use the market pay tool to utilize the survey matches for jobs. I also like that Payfactors provides updated data at different months throughout the year, making the data the most up-to-date. The initial setup was great, especially coming from using spreadsheets. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? It works well, maybe more university jobs and or adding the difference between an online adjunct vs a campus adjunct to their questioning with universities because there is a difference in the data and it's always misinformed because no one understands that it is different. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? I use Payfactors to provide market data for jobs we use in our industry, price jobs, and link them to survey matches. The market pay tool and updated data throughout the year make it valuable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 3/5/2026 "Streamlined Job Descriptions and Helpful Market Pricing Insights" 4/5 What do you like best about Payscale Ascent (formerly Payfactors)? What I like most about Payfactors is how easy it is to search for job descriptions, make updates, and publish changes. Those updates sync directly to our public job catalog, which helps keep our information consistent and up to date. I also appreciate that when job descriptions are edited, prior versions are saved rather than overwritten. Having that historical record supports our documentation needs and helps us maintain compliance. The Pricing Projects tool provides meaningful insights for our market research by using survey-based compensation data to show how our jobs align with external benchmarks. Even when some roles don’t have exact matches, it still offers a strong foundation for evaluating market alignment and identifying areas that may need adjustment. The ability to customize our market selections, along with AI-supported matching, improves accuracy and reduces the manual effort required to review potential benchmark roles. We use Payfactors alongside other data sources as part of a comprehensive review process, and the training resources in the Payscale Academy and the Payscale Collective community forum make it easier to deepen our understanding of the platform and connect with other compensation professionals. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Because we’re still fairly new to the Payfactors platform, some parts of it aren’t as intuitive as we’d like, and a few of the Pricing Project reports are not as clear or helpful as we expected. There are also a lot of features to learn, which can feel overwhelming, but I imagine this will get easier with more frequent use. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payfactors helps us streamline both our market research and our position‑description management. We use it to compare our jobs to survey‑based market data and identify where our pay bands may be aligned or need adjustment. The platform also centralizes our job descriptions, making it easy to search, update, and publish changes while keeping historical versions for documentation and compliance. This has been a significant improvement over the Word and PDF files we previously stored on our ShareDrive, making our compensation processes more organized, consistent, and efficient. Review collected by and hosted on G2.com. 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