Paperbox is a SaaS product for end-to-end document and email processing in the insurance industry. We process claims and emails of leading insurers and insurance brokers in Europe. By using Paperbox, they can reduce their lead times and costs and focus - again - on customer excellence. On top of Paperbox's state-of-the-art AI algorithms to classify and extract the incoming e-mails and documents, Paperbox is equipped with an intuitive human-in-the-loop interface. This interface makes it extremely easy for a claims agent, assistant or manager to manually review and correct an incoming e-mail or claim.
Typically, Paperbox is being used in the claims, underwriting (policy admin) and customer service teams. From a professional line perspective, we typically start in the Property & Casualty (P&C) or Health lines.
Given its easy API integration capabalities, we are shipping Paperbox in a short time interval (as from 2 weeks) and are licensing our product with a monthly fee. This fee is based upon the used capabilities and document volumes ("pay as you use").