--- title: Owl Practice Reviews meta_title: 'Owl Practice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Owl Practice works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 5 scale: '5' date_modified: '2026-08-17' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Owl Practice Reviews **Vendor:** Owl Practice Suite **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 3.0/5.0 **Total Reviews:** 5 ## About Owl Practice Owl Practice is a comprehensive and compliant EHR, and practice management solution tailored specifically for mental health professionals. This innovative platform empowers practitioners to effectively engage with clients, foster growth within their practice, and streamline the payment process. With an array of features designed to simplify administrative tasks and enhance clinical workflows, Owl Practice not only helps practitioners focus more on their clients but also ensures they are well-equipped to thrive in a competitive landscape. ## Owl Practice Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **document organization and storage** features of Owl Practice, greatly enhancing their administrative efficiency. (3 reviews) - Users highlight the **ease of use** of Owl Practice, facilitating organization and administrative tasks seamlessly. (3 reviews) - Users commend the **exceptional customer support** of Owl Practice, highlighting timely and friendly responses to inquiries. (2 reviews) - Users appreciate the **organization** Owl Practice provides, streamlining their workflow and reducing the stress of managing their practice. (2 reviews) - Users find the **financial tracking features** of Owl Practice invaluable for organizing their practice and reducing stress. (1 reviews) - Billing Efficiency (1 reviews) - Booking Ease (1 reviews) - Client Management (1 reviews) - Users appreciate the **data security** features of Owl Practice, ensuring safe communication and organized financial management. (1 reviews) - Ease of Setup (1 reviews) **What users dislike:** - Users wish for **client notes to be consolidated on a single page** for improved accessibility and organization. (1 reviews) - Users find the **limited features** of Owl Practice restrict their experience, particularly lacking user-friendly options and improvements. (1 reviews) - Users find the **limited options** in Owl Practice frustrating, wishing for better connectivity and improved client features. (1 reviews) - Users find the **lack of user-friendly options** frustrating, citing issues with waitlists and device connectivity. (1 reviews) - Users find the **poor customer support** challenging, especially those who struggle with technical complexities. (1 reviews) - Poor Navigation (1 reviews) ## Owl Practice Reviews ### 1. Happy with it **Rating:** 4.0/5.0 stars **Reviewed by:** Michael N. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 05, 2024 **What do you like best about Owl Practice?** I started my practice with Owl Practice and it has been a game-changer for me. As someone who isn't business-minded, Owl Practice's financial tracking features have been invaluable. It keeps everything organized and gives me peace of mind. The secure messaging and telehealth video sessions are fantastic, providing safe and private ways to connect with my clients. Additionally, having all my notes in one place with secure storage has made my practice run more smoothly. Owl Practice has truly helped me focus on what I love — helping people — without the stress of managing the business side of things. **What do you dislike about Owl Practice?** Sometimes it is complicated for someone like me who is not technically inclined. But support is always provided in a quick and personal way. **What problems is Owl Practice solving and how is that benefiting you?** Financial tracking, note taking, private online meetings ### 2. Overall Positive Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua L. | Faculty Member - Lab Facilitator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 06, 2024 **What do you like best about Owl Practice?** As a Registered Psychotherapist in private practice, my overall personal experience with Owl has been positive - it has helped streamline my administrative tasks and client scheduling, document organization and storage and video client sessions. The customer service experience has been exceptional - questions and communication have been consistent, timely and friendly/responsive. I appreciate that the Owl Team are focused on responding to customer feedback and implementing improvements. If this trend continues, I anticipate staying with them in the future. **What do you dislike about Owl Practice?** Not enough user friendly options for clients - such as a waitlist option, easier connectivity across audio devices/headphones - some improvements around creating forms would be helpful **What problems is Owl Practice solving and how is that benefiting you?** Practice Adminstration, File Storage, Videoconferencing ### 3. Owl is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Johanna S. | Owner/counsellot, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 05, 2024 **What do you like best about Owl Practice?** The video quality is very good. I also love how it helps me stay organized with everything in one place. It's also very user friendly. It was super easy to set up. Customer support has been great whenever I've had a question or an issue. I love how it is integrated with Stripe so that I can charge the client's credit card right after each session. **What do you dislike about Owl Practice?** I wish the notes for eacah client were kept on one page. **What problems is Owl Practice solving and how is that benefiting you?** No problem ### 4. Good for solo, cash-based practitioners, bad for US based insured or multi-state practices **Rating:** 1.0/5.0 stars **Reviewed by:** Dale W. | Decision Strategy & Behavioral Economics Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 15, 2023 **What do you like best about Owl Practice?** The UI is generally nice, and the workflow tools are helpful. This is likely a good platform for solo practitioners with a cash-only business who operate in a single time zone. **What do you dislike about Owl Practice?** The service and lack of communication from OwlPractice executives. We've been plagued with technical issues resulting in delayed claims processing, accounting errors, and a workflow for US insurance claims that makes no sense. Our patients are presented with inaccurate invoices, receipts, and EOBs. Accounting data provided by the platform is inaccurate, with payments being mysteriously misapplied and transactions erroneously reporting revenue. Because of the dearth of technical issues, we spend dozens of additional hours a month manually resolving issues to ensure our claims are paid, our accounting is accurate, and our financial obligations under insured contracting are met. Despite repeated attempts at working with Sr. Leadership to coordinate and resolve issues, we are left in the dark without real progress. The front-line service folks do their best, but leadership fails to deliver on commitments and makes no effort at proactive communication. The corporate culture of communication is silence. **What problems is Owl Practice solving and how is that benefiting you?** On the surface, it seems to be a clean user interface and an intuitive workflow. This is a good solution for a small practice operating with patients in a single time zone without insurance billing. I do not recommend it for multi-state operations, US-based insurance billing, or the need for clean and accurate accounting. ### 5. An Amazing Practice Management Software that Lost its Way **Rating:** 0.5/5.0 stars **Reviewed by:** Spencer N. | Registered Psychotherapist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 27, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Owl Practice?** I love the reminders via SMS and email that my clients receive and the ability to send forms for clients to complete with a click of a button. I also really appreciate that all of my financial information is captured for the year. I also like the secure messaging feature. **What do you dislike about Owl Practice?** For those clients that are using mobile phones to connect there is no dedicated app for mobile - it is designed to work through web-based applications only. Finally, the customer service during two major outages of the software has been incredibly lacking. The CEO showed poor leadership in his out of touch message to all users. I unfortunately was left with no choice with continued technical difficulties to leave the platform as contacting customer support would take upwards of 3 weeks at a time. **What problems is Owl Practice solving and how is that benefiting you?** I have been able to turn hours long bookkeeping, invoicing and receipts into about twenty minutes a month. Further, the reduced number of no-shows and late cancellations occur because the clients receive automated reminders via text and email. ## Owl Practice Discussions - [What is OwlPractice used for?](https://www.g2.com/discussions/what-is-owlpractice-used-for) - [View Owl Practice pricing details and edition comparison](https://www.g2.com/products/owl-practice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+14%3A34%3A03+-0500&secure%5Bsession_id%5D=fd669eed-dc0f-466f-a387-654e5f7e9f77&secure%5Btoken%5D=e33eb0475a9059674d2f6d368da1646a03134ec3f147c3ccf30534a8beae12ae&format=llm_user) ## Owl Practice Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking ## Top Owl Practice Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (897 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (656 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)