---
title: Outplay Reviews
meta_title: 'Outplay Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 275 reviews by the users' company size, role or industry
  to find out how Outplay works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 275
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Outplay Reviews
**Vendor:** Outplay HQ  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 275
## About Outplay
Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay&#39;s intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets.



## Outplay Pros & Cons
**What users like:**

- Users love the **efficient automated outreach** and structured workflows of Outplay, boosting their meeting frequency and sales. (3 reviews)
- Users find the **streamlined workflows** of Outplay enhance meeting frequency and boost sales effectively. (3 reviews)
- Users appreciate the **intuitive user interface** of Outplay, enhancing workflow efficiency and supporting streamlined outreach efforts. (3 reviews)
- Users praise the **incredible customer support** of Outplay, appreciating the ease of interaction and workflow efficiency. (2 reviews)
- Users enjoy the **ease of use** of Outplay, enhancing workflows and streamlining outreach for increased sales. (2 reviews)
- Easy Implementation (2 reviews)
- Easy Setup (2 reviews)
- Users find the **intuitive interface** of Outplay enhances their experience and simplifies interaction with potential customers. (2 reviews)
- Users value the **easy interaction** with Outplay, enhancing their ability to connect with potential customers effortlessly. (1 reviews)
- Users value the **seamless CRM integrations** of Outplay, enhancing productivity with smooth and efficient setup. (1 reviews)

**What users dislike:**

- Users face **integration issues** , particularly with the multidialer and Pipedrive, complicating overall functionality. (2 reviews)
- Users report significant **admin issues** with Outplay, facing billing problems and unresponsive customer service. (1 reviews)
- Users find the **complexity** of setting up Outplay challenging, with a tricky learning curve and difficult navigation. (1 reviews)
- Users face significant **confusion** with billing and customer service, leading to wasted time and money on Outplay. (1 reviews)
- Users report significant **connection issues** that severely hinder productivity and result in frustrating experiences with customer service. (1 reviews)
- Users experience significant issues with **data deletion** , facing continued invoices even after cancellation of their subscription. (1 reviews)
- Users express frustration with **limited email creation tools** , wishing for better design options within Outplay itself. (1 reviews)
- Users find the **learning curve challenging** , requiring time and effort to fully grasp the software&#39;s setup and automations. (1 reviews)
- Learning Difficulty (1 reviews)
- Limited Features (1 reviews)

## Outplay Reviews
  ### 1. Convenient to use and automation with scheduling emails is awesome.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rashi S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Automated  e-mail with time preference  and its Tag features which helps in identifying different  companies

**What do you dislike about Outplay?**

Its buggy most of the time.
Sometime contacted date of company and POCs shows different.

**What problems is Outplay solving and how is that benefiting you?**

It helps in sending emails in short period of time.

  ### 2. Best Omni Channel Sales Engagement platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Swarup S. | Sales Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Outplay?**

Multichannel outreach managed and tracked on a single software

**What do you dislike about Outplay?**

Could have better and more specific filters

**What problems is Outplay solving and how is that benefiting you?**

Saves time for both the SDRs and Manager by helping managing execution, managing, tracking and reporting on a single platform

  ### 3. OutplayHQ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert H. | Head of Channel Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Outplay?**

Outplay is great for managing multiple outbound campaigns to designated pools of decision makers along with providing engagement options such as meetings and calls.

**What do you dislike about Outplay?**

It would benefit from further enhancements in data fields at both account and contact level that enable filtering and campaign building more easily.

**What problems is Outplay solving and how is that benefiting you?**

Bulk emailing to decision makers in a segmented manner without interaction of our CRM to enable us to filter only qualified and engaged leads to form part of our CRM.

  ### 4. Excellent software that satisfies all requirements.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dinesh S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

I would recommend this for being user-friendly; almost everything comes inside the software.

**What do you dislike about Outplay?**

Sometimes, it's being prolonged and slow

**What problems is Outplay solving and how is that benefiting you?**

Providing a platform that can meet all of my demands and is incredibly user-friendly.

  ### 5. Great for outreach, Affordable and easy solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arshaq A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

-Outreach
-Easy interface 
-Easy to personalize

**What do you dislike about Outplay?**

-Support is not upto the mark
-Sometimes open and clicks are not shown

**What problems is Outplay solving and how is that benefiting you?**

Sales Engagement tool and CRM these days are quite a hassle but outplay has been a great and affordable resource.

  ### 6. Excellent platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

The platform is user-friendly, feature-packed, and offers great value for the price.

**What do you dislike about Outplay?**

There is nothing I dislike about outplay at this time.

**What problems is Outplay solving and how is that benefiting you?**

Outplay has greatly improved my outreach process by automating repetitive tasks such as follow-up emails. It has also provided me with valuable insights and statistics on my outbound campaigns, which has allowed me to optimize my approach and increase visibility. Overall, the platform has streamlined my outreach efforts and helped me achieve better results.

  ### 7. Great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gulzar A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

You can have multiple sequences to run campaigns.

Easy to use, bulk emailing

**What do you dislike about Outplay?**

Nothing as such as if now,usually interface not that appealing

**What problems is Outplay solving and how is that benefiting you?**

Reaching a large customer base in a short span of time. Help you build pipeline

  ### 8. Good for Prospecting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gourav S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

I personally use the "Task" section, which reminds me of my priorities!

**What do you dislike about Outplay?**

Most of the bulk sequences end up going into prospects' spam.

**What problems is Outplay solving and how is that benefiting you?**

Calling to different countries using their local ID's is helping me generate more response rates.

  ### 9. Crispy Outplay

**Rating:** 4.5/5.0 stars

**Reviewed by:** Damodar S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

UI and the features which are exceptional. Calling features and integration with customer relationship management tools are very easy. Education regarding the new updates.

**What do you dislike about Outplay?**

Too many emails or campaigns from the Outplay team, which is quite annoying. There is an integration issue with a few of the tools. Some features after a campaign can be improved.

**What problems is Outplay solving and how is that benefiting you?**

<p>Call, maintain customer interactions, and follow up.</p>

<p>After these, reports are generated easily and in a customized way.</p>

  ### 10. Great Alternative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Justin T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Outplay is an affordable alternative compared to the more expensive sales enablement software.

**What do you dislike about Outplay?**

It can be buggy, but the software is frequently improving.

**What problems is Outplay solving and how is that benefiting you?**

It allows us to mass prospect contacts without flooding our CRM.

  ### 11. Super Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about Outplay?**

Super easy to set up and use - workflows are pretty flexible and intuitive.

The Outplay team is great - super responsive and helps troubleshoot. Often problems are user errors with inclusion/exclusion filters i have found.

**What do you dislike about Outplay?**

Reporting could be more customizable, but no big miss to worry about, especially if you are like us and have a dashboard out of CRM and data warehouse anyway. It logs activity to the correct systems for reporting there.

**What problems is Outplay solving and how is that benefiting you?**

Sequencing of sales followup and dialer functionality

  ### 12. Unusable, complex and doesnt fit basic marketing use-cases.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Will B. | Founder / CEO

**Reviewed Date:** September 15, 2022

**What do you like best about Outplay?**

Email sequencing is nice. Seeing the progress of campaigns is nice. 

The interface is clean and simply laid out which is a real benefit when comparing to other tools like Zoho Campaigns

**What do you dislike about Outplay?**

It's missing so many basic features and is a nightmare as a sales/nurture tool. The inbuilt calendar doesn't have any embedding option, so you can't ever replace Calendly or even a very basic tool like Microsoft Booking. For the price, that would be a nice option to reduce costs in other tools. 

The chat bot is practically useless because it only works with people that have previously clicked outbound campaigns so wont function as a true website bot. It also clashes with other bots. 

There is no forms functionality so you cant create prospects at all from a website in to Outplay. 

Doing something as simple and basic as taking accounts contacts and sending them an ad hoc email is an absolutely nightmare. Its so manual and complex, for us its become unworkable. 

Even creating simple new views on prospect lists is extremely difficult and complex and the UI offers no guidance. 

There are no lists within prospects, so if you integrate from a CRM tool where you have contacts in lists or views, you cant replicate that in Outplay. So it makes Outplay unusable as a nurture tool which means you need a nurture tool for email outreach and then Outplay for only restrictred other functions. 

These are such basic features that I would think would be a must have for most users.

For my business this has made Outplay unworkable. I would not recommend this tool to anyone unfortunately.

**What problems is Outplay solving and how is that benefiting you?**

Im not sure what problem Outplay solves. For my business it generated way more problems than it attempted to solve. Its useless as an email nurture tool and its practically impossible to use for anything else. 

Its definitely not a marketing platform.

  ### 13. Love Outplay!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica  W. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Easy to use! Also love the marketing look and feel

**What do you dislike about Outplay?**

I dont have anything to mention here. Accomplishes what I need

**What problems is Outplay solving and how is that benefiting you?**

Sending emails in bulk from me and not an automated box

  ### 14. It's pretty good overall

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nathan M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Everything is quite intuitive and easy to use overall

**What do you dislike about Outplay?**

It can be a little slow to load certain functions

**What problems is Outplay solving and how is that benefiting you?**

It's allowing us to do our multiple outreach functions all in one place

  ### 15. Streamlines our inbound and outbound plays seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pooran Prasad R. | Helping Salespeople Search Less, Sell More!, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Outbound Chat
Website Tracking
Amazing Support

**What do you dislike about Outplay?**

Nothing as of now. Looking forward to one thing they committed during the purchase to go live.

**What problems is Outplay solving and how is that benefiting you?**

Outbound flow
Inbound lead capture and nurture
AB testing

  ### 16. Amazing automated outreach

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mukesh K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Out-of-office configuration.............

**What do you dislike about Outplay?**

The issue with open rate accuracy.......

**What problems is Outplay solving and how is that benefiting you?**

Helps with cold outreach

  ### 17. Outplay is great for Outbound Activities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chirag D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

It has a good reporting feature to track multiple types of outbound activities (some manual) to track the whole sequence. Filling in the data is also simpler.

**What do you dislike about Outplay?**

Their UI can be better because currently, it is much cluttered for an SDR to find and fill. It requires a certain time to get used to it.

**What problems is Outplay solving and how is that benefiting you?**

Our company's sales outbound work is being done fully on outplay.

  ### 18. Good Sales enablement solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joshua A. | Sr. Manager, Sales Ops, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Outplay?**

-Happy with the support.
-Pre-made templates
-Good native integrations available.

**What do you dislike about Outplay?**

-Had some issues setting up the sequences but it was more of a UX issue got it figured out later.

**What problems is Outplay solving and how is that benefiting you?**

We needed this solution for a small team that wanted to run sequences for their specific target audience.
It has integrated will with the data enrichment tool and fires the sequences along with email tracking.

  ### 19. Awesome - Second CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael H. | Business Development Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Call recording is awesome as well as downloads

**What do you dislike about Outplay?**

Resume calls when someone is calling - it says please go back to dashbiard

**What problems is Outplay solving and how is that benefiting you?**

Sequencing prospects to book meetings with

  ### 20. Simple and Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Outplay?**

Simplicity, Engagement Tracking and Followups.

**What do you dislike about Outplay?**

Analytics, Ability to create, customized Reports

**What problems is Outplay solving and how is that benefiting you?**

Outplay is helping us identify engagement activities, outcomes etc

  ### 21. Great tool for initial outreach

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matt S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

I really loved how easy it is to track stats in sequences

**What do you dislike about Outplay?**

There is some clunkiness when editing the sequences

**What problems is Outplay solving and how is that benefiting you?**

Ability to scale my outreach quickly

  ### 22. easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Deepak S. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

SMS feature which helps us to connect people easily

**What do you dislike about Outplay?**

Emails are getting bounced and many errors

**What problems is Outplay solving and how is that benefiting you?**

Helps in running email campaigns smoothly and call feature

  ### 23. Neat tool for early stage companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akash V. | Lead - Demand Generation, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

It's an all-in-one tool. That's the most helpful part. Can run email sequences, calls, and LI tasks from the same place and that's a luxury at this price point.

**What do you dislike about Outplay?**

Nothing much, it's been a nice experience so far.

**What problems is Outplay solving and how is that benefiting you?**

Used to run outbound sequences manually. That meant we had multiple tools for each task (email, call, LI). Outplay unified all of them.

  ### 24. Good but slow

**Rating:** 2.5/5.0 stars

**Reviewed by:** Archana K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

it's has calling, emails all things at one

**What do you dislike about Outplay?**

very slow sometimes hang a lot not much support is provided

**What problems is Outplay solving and how is that benefiting you?**

for emails and calls

  ### 25. I like the outplay interface!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shinyoung  J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

I like how easy it is to call prospects and add them via Zoom Info/Pipedrive.

**What do you dislike about Outplay?**

I like the interface of Outplay. There isn't much that I don't like about it

**What problems is Outplay solving and how is that benefiting you?**

Outplay is solving the sales aspect and keeping track of my leads. It's really benefitting me because I'm able to be organized at my sales role.

  ### 26. Tons of functionality, Lots of clicking around

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about Outplay?**

I like that it has sequences that allow for manual steps, LinkedIn semi-automation, and the chrome extension is solid. Lots of functionality including some basic CRM capabilities that should work for most organizations. No tool is perfect and I have tried them all.  This is one of the best, but not without some frustrations.

**What do you dislike about Outplay?**

For all the functionality that exists, it is very often hard to navigate tasks.  Multiple clicks to different pages to do the one thing you would expect to do from a single page.  For example, you can't create an Account Record from a Contact Record.  You can't create a Deal from an Account Record.  You can't update an Account Stage without multiple clicks to sub-pages.  There are days when I love it, but slightly more days where we feel overinvested and slightly frustrated.  There are 10-20 repetitive sales automation or CRM tasks that should be one click. This is would be outstanding when improvements in the UX.

**What problems is Outplay solving and how is that benefiting you?**

We mainly use it for multi-step sales automation. The main benefit is email automation, but that is only as good as our targeting and email strategy.

  ### 27. Outplay is a decent service that can be useful for teams depending on the size/scale of outreach.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Outplay?**

Outplay has great customer support. They are helpful and quick to respond with demonstrations and in-person meetings. They give a great team demonstration at the beginning of the service. Uploading large amounts of contacts for email campaigns is also easy and painless. I also enjoy the ability to see whether or not a customer has read and/or clicked on an email.

**What do you dislike about Outplay?**

The level of SalesForce integration is lower than other products I've tried. It can be difficult to ensure your activities are being relayed between the two platforms. That combined with the lack of a customer database makes it difficult to justify compared to other similar services.

**What problems is Outplay solving and how is that benefiting you?**

Outplay makes mass emailing relatively easy and saves time and effort that would be wasted sending emails one-at-a-time. I received more responses from customers and was able to allocate time saved to other tasks.

  ### 28. Great tool for all of your outbound activity:)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ariadna V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Outplay?**

You can do all of your outbound activity in one place, and there is a direct integration with our CRM system.

**What do you dislike about Outplay?**

Sometimes it takes a while for the contacts to appear on outplay once pulled from linkedin in to Hubspot

**What problems is Outplay solving and how is that benefiting you?**

keeping things concise in one place + ability to send out automated sequences

  ### 29. Good solution to get more leads

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Outplay?**

- Easy to create sequences
- Native integration with Aircall

**What do you dislike about Outplay?**

- Reports are not good enough
- Integration with Hubspot isn't real time

**What problems is Outplay solving and how is that benefiting you?**

Add people easily into sequences and make sure we manage all intent account in a sufficient way

  ### 30. Good platform to automate emails, helps save time and make the process effective.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pavan R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Outplay?**

* Automating emails
* Send different variants on emails
* Integration with other CRM
* Creating cadences

**What do you dislike about Outplay?**

* LinkedIn automation was a bit of a challenge
* Did not have calling licence ( So that was exclusive to us)

**What problems is Outplay solving and how is that benefiting you?**

* Email Automation
* Setting up cadences
* Tracking open rates

  ### 31. Best tool for sales engagement but a bit expensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about Outplay?**

The ability to import data easily and add them to any desired sequence.

**What do you dislike about Outplay?**

The tool is very expensive one in the market

**What problems is Outplay solving and how is that benefiting you?**

Outplay helps in managing the whole sales engagement work. It is a single platform to engage leads effectively through a multichannel approach. Task creation is also easy and report analysis is very helpful.

  ### 32. Easy to use and faster prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco S. | Deal Maker, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Outplay?**

Sequence automation it´s the best of the tool. Easy to build the custom templates and the sequences with several custom fields. The LinkedIn extension it´s also great and saves lots of time.

**What do you dislike about Outplay?**

Sometimes when I tag a person in pipedrive adding to outplay, it gives an error, but if i do again, it passes. 
Struggling to find anything that i dislike.

**What problems is Outplay solving and how is that benefiting you?**

It´s solving my lack of time for prospecting and with ouplay i can reach further and faster. I can book more meetings with less work and because of that the business is growiing.

  ### 33. Easy to use and intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jakub M. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Outplay?**

Email list generation, sequences, automation of my work, intuitive layout and easy management.

**What do you dislike about Outplay?**

It disconnects from my mailbox sometimse. Twice a year ;)

**What problems is Outplay solving and how is that benefiting you?**

Automation of reaching out many clienets at a time, updating many customers with our offer, reaching to unreachable prospects by automated sequences.

  ### 34. Best outreach tool ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christo S. | Channel Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Outplay?**

The usability of the platform is excellent. I have a holistic view of how the outreach is working for all my sequences in one place.

**What do you dislike about Outplay?**

Nothing as of now. The experience has been great.

**What problems is Outplay solving and how is that benefiting you?**

It helps me wake up to meetings and also having multiple touch points through different channels is a bonus

  ### 35. Overall an okay experience.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Josh R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

UX is easy to navigate and the sequencing tool is easy to set up and use.

**What do you dislike about Outplay?**

Linked between CRM and Outplay is somewhat slow. Plus some features could be more intuitive.

**What problems is Outplay solving and how is that benefiting you?**

-Tracking open rates/engagement across outreach
-Using Outplay to call prospects

  ### 36. Great tool for sales reps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Konstantine Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Extremely easy to use and they have an extremely fast and helpful customer support.

**What do you dislike about Outplay?**

Sometimes the logic of how things work is hard to understand.

**What problems is Outplay solving and how is that benefiting you?**

All in one tool for sales reps - calling and sending out sequences are extremely easy!

  ### 37. Useful for sequences and making calls as part of lead generation

**Rating:** 3.0/5.0 stars

**Reviewed by:** Vishal P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

User Interface and Experience is really nice.

**What do you dislike about Outplay?**

Too much segregation in terms of viewing notes, and different windows at call, contact and account levels.

**What problems is Outplay solving and how is that benefiting you?**

It unifies the activities that need to be done while generating leads systematically.

  ### 38. A multi-channel sales engagement platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sourabh C. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Outplay?**

With Outplay, one can automate outreach and follow ups for an entire list of contacts across email, social, chat, and phone. Plus, one can have the deep insights one needs to optimize the sales sequences. More outreach. No more missed replies and follow ups

**What do you dislike about Outplay?**

Customer service team is ignorant sometimes.

**What problems is Outplay solving and how is that benefiting you?**

The tool is very powerful in terms of running campaigns and the onboarding and customer success team is at its best. Email tracking and visibility of teams performance helps a lot in report generation.

  ### 39. Sales Representative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maya F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Outplay?**

Easy to use, simple interface with all the required features!

**What do you dislike about Outplay?**

Intent data and contact information for prospects that is accurate

**What problems is Outplay solving and how is that benefiting you?**

Engaging with prospects that have showed intent in the service and/or running campaigns

  ### 40. Simplistic but functional

**Rating:** 3.0/5.0 stars

**Reviewed by:** Nicole C. | University Partnership Development Representative - USA, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2022

**What do you like best about Outplay?**

The functionality is on point with the needs of our outbound lead targeting.While we have begun to outgrow the platform in some ways it maintains functionality with 60k prospects. I need to spend more time on understanding the full capacity of the CRM.

**What do you dislike about Outplay?**

I wish there was a scaling system for prospects so that I could rate them on a scale of cold, warm or hot.

**What problems is Outplay solving and how is that benefiting you?**

there seeems to be a delay in updating. I had an issue with the chrome plug in not functioning properly and they fixed it within minutes. Great service.

  ### 41. Good but has a lot of small problems

**Rating:** 2.5/5.0 stars

**Reviewed by:** Siddharth S. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2022

**What do you like best about Outplay?**

Good sales tool and easy to manage prospects and accounts together, easy to launch campaigns.

**What do you dislike about Outplay?**

Email subject lines mess up sometimes
If I am sending an email from my email id it shows someone else's name sometimes
Picks up last name as first name sometimes
Bad experience with UI and tracking

**What problems is Outplay solving and how is that benefiting you?**

We bought it to manage multiple sales email ids from a single point.

  ### 42. I love Outplay

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2023

**What do you like best about Outplay?**

One of the things I like about Outplay is that it is very userfriendly. It didn't take me much time to figure out how to use the software effectively and efficiently.

**What do you dislike about Outplay?**

I can't think of anything that I dislike about Outplay.

**What problems is Outplay solving and how is that benefiting you?**

It centralizes and organizes my work.

  ### 43. the best sales tool out there with attention to detail in smaller tasks as well.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angad s. | Commercial Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Outplay?**

the attention to detail for smaller tasks.

**What do you dislike about Outplay?**

Outplay sometimes use to lag and some components seem outdated.

**What problems is Outplay solving and how is that benefiting you?**

easier to reach the prospects and clients and easier to organize the sequence

  ### 44. Sales Automation Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raghav  V. | Growth Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2022

**What do you like best about Outplay?**

Seamless CRM (Hubspot) integration
Intuitive admin setup process
Ease of use for reps to set up their cadences and follow up based on prospect intent

**What do you dislike about Outplay?**

Could integrate with Linkedin channel better. Otherwise, the speed of deployment has been very promising. New features get added frequently.

**What problems is Outplay solving and how is that benefiting you?**

Prospect outreach primarily
Inbound email flows and the ability for reps to stay on top of every lead based on intent 
Outbound sales automation across phone, linkedin and email 
Best aspect is the Hubspot integration - the data flow is seamless. This is where we win with Outplay.

  ### 45. All in one sales engagement tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about Outplay?**

The ability to manage my entire cadence in one tool makes me more productive & efficient in my day-to-day sales activity. especially the email tracking and dailer makes it full on power tools for sales teams.

**What do you dislike about Outplay?**

Although it's a pretty decent tool, the tool's email tracking and user interface can be improved. Earlier i have faced issues with inaccurate reporting of email tracking in the past.

**What problems is Outplay solving and how is that benefiting you?**

Outplay is all in one sales engagement tool, so all things can be done in one place instead of sending emails manually and making calls from other tools. It helps to automate my emails campaign and set my cadence so that every day I have a set of tasks to perform.

  ### 46. Outplay review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hemant S. | Sales Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Schedule the emailers and forget it will take care of the rest.

**What do you dislike about Outplay?**

Nothing major but it involves a lot of steps.

**What problems is Outplay solving and how is that benefiting you?**

Mass mailing,Email tracking

  ### 47. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arun T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Out-of-office configuration is a good feature

**What do you dislike about Outplay?**

Cant add a prospect in multiple campaigns

**What problems is Outplay solving and how is that benefiting you?**

Outplay helps in sending mails and tracking it easily.

  ### 48. Friendly interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naveen R. | Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

Well easy interface
Easy navigation
Campaign management

**What do you dislike about Outplay?**

Nothing much to quote
Except the email limit per day

**What problems is Outplay solving and how is that benefiting you?**

Email campaign
Tracking

  ### 49. Email Marketing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lakshmi R. | Email Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Outplay?**

User interface is easy understandable. Easy to use.

**What do you dislike about Outplay?**

List updation is quite confusing in terms of updation.

**What problems is Outplay solving and how is that benefiting you?**

Bulk emailing.

  ### 50. Great experience with Outplay. Fantastic customer success team, great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Outplay?**

Integration with Pipedrive
Overall user interface
Ease of adding prospects to sequences
Dialer functionality with call recording and notes when you reach the dialing task to guide your calling
Split testing
Website chat replaces our Pipedrive chat if a prospect clicks to the site to show the sales rep who was emailing the prospect
Daily email reports about open rates, and overall progress of prospects with each sequence

**What do you dislike about Outplay?**

Nothing to dislike. We ended up opening an Apollo.io account in addition to Outplay because Apollo has amazing contact data. Outplay overall has a better user interface though

**What problems is Outplay solving and how is that benefiting you?**

Ramping up volume for sales engagement, automating as much as possible, evaluating and iterating upon results


## Outplay Discussions
  - [What is Outplay used for?](https://www.g2.com/discussions/what-is-outplay-used-for)

- [View Outplay pricing details and edition comparison](https://www.g2.com/products/outplay/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-02+18%3A50%3A42+-0500&secure%5Bsession_id%5D=75d396c9-0b54-4061-a320-1e612c37281c&secure%5Btoken%5D=fa196f1798dd567bc872f61ecea937f7c56e4c1e9dd414ba1b8ff642fc49b8cc&format=llm_user)
## Outplay Integrations
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)

## Outplay Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting

**Agentic AI - Email Tracking**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Analytics**
- Open Rates
- Link Activity
- Attachment Activity

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Gamification

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Customizations**
- Email Platform Integration
- Email Scheduling
- Notifications
- Email Categorization
- Templates

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Generative AI**
- AI Text Generation

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Product Type**
- Standalone Application
- Plugin

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Outplay Alternatives
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,363 reviews)
  - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,501 reviews)

