# Otrafy Reviews **Vendor:** Otrafy **Category:** [Food Traceability Software](https://www.g2.com/categories/food-traceability) **Average Rating:** 4.0/5.0 **Total Reviews:** 5 ## About Otrafy Otrafy is a cloud-based software that streamlines real-time buyer-supplier communication and document workflow for better compliance and risk management. Highly regulated industries like food & beverage manufacturers leverage Otrafy for their Food Safety and Quality Assurance programs to centralize supplier management, attain better sustainability, and save more on unavoidable time and cost spends. Otrafy empowers QA professionals to “achieve more with less.” ## Otrafy Reviews ### 1. I am the Director of Quality and Safety for a mixed DTC and B2B business in Washington DC **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Otrafy?** Most helpful is the automatic renewal notifications of documents pertaining to food safety. This saves me endless amounts of time from back and forth with emails from vendors **What do you dislike about Otrafy?** The biggest downfall I have encountered so far is that vendors do not know who Otrafy is, so there is a lot of back and forth about whether it is real or a scam. This tends to come with a lot of explaining and time lost to get the vendor onboarded to Otrafy. **What problems is Otrafy solving and how is that benefiting you?** Otrafy is making it much easier for me to track who complies with our company requirements and who is not in real-time. This has allowed me to focus on under performers when it comes to documentation. ### 2. Flexible Supplier Risk Management and Documentation Management Tool, no more manual requests! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Otrafy?** No more manual requesting documentation, the flexibility in creating our own questionnaires, and keeping historical interactions helps us be audit ready. Otrafy differs from other tools in that it is more customizable and cost-efficient than some of the competitor tools. **What do you dislike about Otrafy?** Change is always hard...for us as well as suppliers. Onboarding takes time, there is some trial and error in getting things set up just right the first time. There is a learning curve and we may do a few setups differently for the next round of requests. **What problems is Otrafy solving and how is that benefiting you?** Our request for updated document was a very manual process, we hired interns every year to help. This tool will save us time in training and obtaining documents and help us keep metrics on status. We are also working on utilizing the system for our risk assessment scoring and Otrafy has been gracious in hearing our needs and helping to build us a tool that will save us time to complete reviews. ### 3. Otrafy is a great tool to manage supplier onboarding documents and maintaining them **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Otrafy?** Otrafy has helped a lot with me managing documentation requests and renewals. Previously I was tracking everything over a Google spreadsheet, which was a nightmare. Otrafy automates the documentation renewal portion and gives me data on our approval process, which is very helpful. I also appreciate the Otrafy team for always finding new ways to innovate and leveraging their customer's data to improve the software. **What do you dislike about Otrafy?** While the software, in general, is great. However, our needs have changed over the last couple of months due to our company's growth. It is still lacking certain features that we were hoping for at the beginning of onboarding is still not available, such as supplier incidents tracker. There are certain aspects of the UI that makes the software not the most user friendly. **What problems is Otrafy solving and how is that benefiting you?** As of now, a couple of problems that Otrafy is helping solve are supplier onboarding and documentation requests. ### 4. Amazing supplier management software **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot R. | Future Founders Fellow, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Otrafy?** Ease of use in onboarding new suppliers to the platform **What do you dislike about Otrafy?** Somewhat cumbersome to update the documents **What problems is Otrafy solving and how is that benefiting you?** Supplier management is quite hard and they make it easier for us to figure out how to stay on top of the 70 farms in our network ### 5. Experience has been good, impressed by continuous improvement efforts **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about Otrafy?** I like that it is a User-friendly and organized system. Easy to explain to others working in it as well. **What do you dislike about Otrafy?** That the system is not linked to our companies internal system to streamline document transfer process **What problems is Otrafy solving and how is that benefiting you?** - Reaching out to suppliers for updated 3rd party certifications with automated renewal requests built in so our team does not have to do this manually - [View Otrafy pricing details and edition comparison](https://www.g2.com/products/otrafy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A46%3A44+-0500&secure%5Bsession_id%5D=faedb966-3afa-48a5-9b00-236f44668611&secure%5Btoken%5D=dc2f65cb95361abd9cd8acd2b186c52050de54d116f4358145458238b2ad6e54&format=llm_user) ## Otrafy Features **Supply Chain** - Supplier Management - Incident Reporting - Document Management **Compliance Management** - CCP Monitoring - Lot Tracking - Safety Plans - Visualization Tools **Traceability** - Custom Workflows - Food Labels - Recall Messaging **Platform** - Incident Reporting - Integrations - Recipe Management ## Top Otrafy Alternatives - [SafetyChain](https://www.g2.com/products/safetychain/reviews) - 4.5/5.0 (117 reviews) - [osapiens](https://www.g2.com/products/osapiens/reviews) - 4.6/5.0 (114 reviews) - [Smart Food Safe](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews) - 4.6/5.0 (41 reviews)