Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out:

Robustness and Scalability: It is incredibly powerful and can handle massive volumes of documents and complex taxonomies without breaking a sweat. Its ability to manage billions of objects is impressive.

Granular Security and Compliance: The control over who can see, edit, and approve documents is second to none. The detailed audit trails and version control are essential for compliance and records management, giving us peace of mind.

Powerful Workflow Engine: The ability to automate complex, multi-stage business processes is a core strength. We use it to route critical documents for review and approval, which streamlines operations and reduces manual errors. Review collected by and hosted on G2.com.

Outdated User Interface: The user interface feels clunky and is not as intuitive as modern cloud-based solutions. This leads to a steep learning curve for new users and requires significant training.

High Cost and Complexity: Documentum is an expensive product, not just in licensing but also in the specialized IT resources required to administer and maintain it. Upgrades can be complex and time-consuming.

Slow Performance: At times, especially when performing complex searches or accessing very large files, the system can feel sluggish. Review collected by and hosted on G2.com.

The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control Review collected by and hosted on G2.com.

The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. Review collected by and hosted on G2.com.

The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeholder's desired category Review collected by and hosted on G2.com.

The interface and color are the same and cannot be configured. It is used more on the user's folder structure. Also, the organization will have to assess thoroughly the permission access since the ACL applied is inherited by the subfolders. Review collected by and hosted on G2.com.

The product has evolved for a long time, the user experience is quite intuitive, and we hardly encounter any issues while using the application. The WYSIWYG editor is the best among most of the ECM tools in the market. Review collected by and hosted on G2.com.

The only thing that should have been better is to provide better help content which is contextual and start incorporating AI for the user journeys. Take initiatives to expand the communities and documentation. We find a large number of documents and help for other tools like Adobe, Sitecore, and Drupal. Review collected by and hosted on G2.com.

User friendly and great support for document mngt Review collected by and hosted on G2.com.

No complaints as our biggest challenge is user adoption Review collected by and hosted on G2.com.

Capture digitally

Store

Easy access

Security

Data protection

Data filters

Ownership management

Privilege

General functionality

Workflow

Interface

Group access control Review collected by and hosted on G2.com.

User interface needs to be improved.

Icons are way too small.

Menu bar with some explanation would be of great help.

Internal sharing and database access needs to be flexible Review collected by and hosted on G2.com.

Integration with the users' desktop. As well as speed and simplicity in use. On the other hand, being very interactive, adoption is simple. This offers great competitiveness with other existing tools. Review collected by and hosted on G2.com.

In reality, the tool offers many, many functionalities, so what it could really contribute is in terms of the necessary investment that must be made for its implementation. Review collected by and hosted on G2.com.

It's easy to use, and easily available and it's easy to manage the documents with the help of this tool. The best part is you can add as many tags as you want in order to differentiate your important documents from the less important ones. Review collected by and hosted on G2.com.

I felt it is too expensive and if an individual user wants to use it then they probably can't also with same services there are other tools available in the market which are comparatively reasonable so why would someone purchase this! Review collected by and hosted on G2.com.

We tried this out to sort all the documentation. Overall a great CMS system to sort our messy files on google docs. It is hard to find a good product these days. A lot of features... more than we needed for our workflows. We really needed a central hub for securely storing content and organize biz processes and flows. Review collected by and hosted on G2.com.

We opted out since the pricing was out of range and we were tight on finances in a mini team. The look of the product is a bit bland, but it does the basics that we need. Review collected by and hosted on G2.com.

Metadata is and dql is beauty of documentum , dfc libraries which used to in composer makes life much easier ,acls and workflow and other higher documentum features makes it better thn its competitors Review collected by and hosted on G2.com.

Documentum has limited compatibility with Gui, making space for other tools Review collected by and hosted on G2.com.