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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact Us
M-Files
Star Rating
(283)4.4 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about M-FilesOpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that M-Files excels in File Type Support with a score of 9.1, while OpenText Extended ECM follows with 8.4. Reviewers mention that M-Files supports a wider range of file formats, making it easier to manage diverse document types.
- Reviewers say that M-Files shines in Search capabilities, scoring 9.0 compared to OpenText's 7.7. Users on G2 highlight M-Files' advanced search features, which allow for quick retrieval of documents based on metadata and content.
- Users say that M-Files offers superior Mobile Apps with a score of 8.4, while OpenText Extended ECM scores 7.4. Reviewers mention that M-Files' mobile interface is more user-friendly and provides better functionality for on-the-go access.
- G2 users report that M-Files has a more robust Collaboration feature set, scoring 10.0 in File Sharing and 10.0 in Change Tracking, compared to OpenText's 8.2 and 8.6 respectively. Reviewers mention that M-Files allows for seamless real-time collaboration, which is crucial for team projects.
- Users on G2 highlight M-Files' superior Document Identification and Workflows, both scoring 10.0, while OpenText Extended ECM does not match this level of efficiency. Reviewers say that M-Files automates document categorization and workflow processes effectively, enhancing productivity.
- Reviewers mention that M-Files has a better Quality of Support with a score of 8.1 compared to OpenText's 7.9. Users report that M-Files' customer service is more responsive and helpful, which is a significant factor for businesses relying on timely support.
Pricing
Entry-Level Pricing
OpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
M-Files
Free Trial is available
OpenText Content Management
No trial information availableRatings
Meets Requirements
8.9
230
8.2
57
Ease of Use
8.6
232
8.0
57
Ease of Setup
8.3
191
7.0
28
Ease of Admin
7.7
86
7.5
28
Quality of Support
8.6
221
7.9
55
Has the product been a good partner in doing business?
8.4
85
7.3
27
Product Direction (% positive)
8.9
225
7.5
57
Features by Category
File Management
9.5
42
8.0
14
9.2
41
7.8
12
9.6
43
8.1
12
9.6
43
7.9
11
8.7
41
8.3
13
Agentic AI - Cloud Content Collaboration
8.6
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Collaboration
9.3
41
7.9
13
9.4
42
8.2
12
9.2
41
8.0
11
9.3
43
7.4
13
Administration
9.2
41
8.3
10
9.3
40
7.9
13
9.1
43
8.2
10
8.7
40
7.5
10
9.0
40
7.6
12
9.3
41
8.2
10
Platform
9.4
38
8.2
14
9.4
37
8.1
13
9.3
35
8.8
11
9.2
32
8.2
14
Setup
9.2
69
Not enough data
9.1
66
Not enough data
9.0
66
Not enough data
8.8
70
Not enough data
Management
9.1
68
Not enough data
8.9
65
Not enough data
9.2
67
Not enough data
Generative AI
8.7
62
Not enough data
Agentic AI - Workflow Management
9.4
18
Not enough data
9.3
19
Not enough data
9.3
18
Not enough data
9.1
19
Not enough data
9.4
19
Not enough data
9.3
20
Not enough data
9.3
20
Not enough data
Data Management
9.4
34
Not enough data
9.2
30
Not enough data
9.3
28
Not enough data
Dashboards
8.4
30
Not enough data
8.6
30
Not enough data
8.7
30
Not enough data
8.6
31
Not enough data
Collaboration
9.3
32
Not enough data
8.6
29
Not enough data
9.0
33
Not enough data
9.3
28
Not enough data
Security
9.1
29
Not enough data
8.6
25
Not enough data
9.4
30
Not enough data
Management and Discovery - IT Documentation
9.1
56
Not enough data
9.3
53
Not enough data
9.4
53
Not enough data
Operations - IT Documentation
9.3
52
Not enough data
8.9
51
Not enough data
9.4
55
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.6
33
Not enough data
8.9
31
Not enough data
9.0
32
Not enough data
File Management
9.2
147
8.4
43
9.2
148
8.3
40
8.6
111
8.4
35
9.2
131
8.5
41
8.7
134
8.1
38
8.6
126
8.0
41
8.3
110
7.8
37
8.4
105
7.9
38
8.6
115
8.1
37
9.1
147
7.7
41
8.8
131
8.0
41
8.6
114
7.4
28
Workflow
8.8
134
7.9
38
8.6
133
7.7
37
8.6
126
7.9
37
8.9
125
8.5
41
8.8
114
8.2
33
Platform
9.0
109
8.3
33
8.8
143
7.9
43
8.5
126
8.2
41
8.7
125
8.1
37
8.7
110
8.1
36
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
M-Files and OpenText Content Management are categorized as Document Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
M-Files is categorized as Engineering Document Management, Workflow Management, and IT Documentation
OpenText Content Management has no unique categories
Reviews
Reviewers' Company Size
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Education Management
5.5%
Marketing and Advertising
5.1%
Construction
4.6%
Oil & Energy
4.2%
Other
65.4%
Information Technology and Services
12.3%
Oil & Energy
7.7%
Computer Software
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Discussions
What kind of companies use M-Files?
1 Comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
OpenText Content Management has no discussions with answers
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