Compare M-Files and OpenText Content Management 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Contact Us
M-Files
Star Rating
(275)4.4 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesOpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that M-Files excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OpenText Content Management. Users appreciate its intuitive design, stating that it is "simple to learn" and allows for easy access to documents from anywhere, enhancing productivity.
- According to verified reviews, M-Files stands out for its seamless integration with daily processes, making it easy to retrieve important information quickly. Users highlight features like version control and permission management as strong points, which contribute to a more organized workflow.
- Reviewers mention that OpenText Content Management offers robust features for document organization and collaboration, but it falls short in user satisfaction compared to M-Files. While some users find it effective for creating unique content, they note that it lacks the same level of intuitive usability that M-Files provides.
- Users say that M-Files has a more favorable implementation experience, with many praising its quick onboarding process. In contrast, OpenText Content Management has received feedback indicating that users face challenges during setup, which can hinder initial productivity.
- Reviewers highlight M-Files' superior support quality, with many users expressing satisfaction with the assistance they receive. In comparison, OpenText Content Management's support has been described as less responsive, which can be a concern for organizations needing timely help.
- G2 reviewers note that M-Files consistently meets user requirements better than OpenText Content Management, with higher ratings in areas like ease of use and device syncing. Users appreciate M-Files' ability to integrate with tools like Outlook, making it a more versatile choice for everyday tasks.
Pricing
Entry-Level Pricing
OpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
M-Files
Free Trial is available
OpenText Content Management
No trial information availableRatings
Meets Requirements
8.8
222
8.2
57
Ease of Use
8.5
223
8.0
57
Ease of Setup
8.2
182
7.0
28
Ease of Admin
7.7
88
7.5
28
Quality of Support
8.5
213
7.9
55
Has the product been a good partner in doing business?
8.4
87
7.3
27
Product Direction (% positive)
8.9
218
7.5
57
Features by Category
File Management
9.5
40
8.0
14
9.2
39
7.8
12
9.6
41
8.1
12
9.6
41
7.9
11
8.6
40
8.3
13
Agentic AI - Cloud Content Collaboration
8.7
5
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Collaboration
9.3
39
7.9
13
9.4
40
8.2
12
9.2
39
8.0
11
9.3
41
7.4
13
Administration
9.1
39
8.3
10
9.3
38
7.9
13
9.1
41
8.2
10
8.7
38
7.5
10
8.9
38
7.6
12
9.4
39
8.2
10
Platform
9.4
38
8.2
14
9.4
36
8.1
13
9.3
34
8.8
11
9.3
32
8.2
14
Setup
9.1
61
Not enough data
9.1
58
Not enough data
9.0
58
Not enough data
8.7
62
Not enough data
Management
9.0
60
Not enough data
8.8
57
Not enough data
9.1
60
Not enough data
Generative AI
8.5
54
Not enough data
Agentic AI - Workflow Management
9.1
11
Not enough data
9.0
12
Not enough data
8.9
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
Data Management
9.3
33
Not enough data
9.2
30
Not enough data
9.3
28
Not enough data
Dashboards
8.4
29
Not enough data
8.5
29
Not enough data
8.6
29
Not enough data
8.6
30
Not enough data
Collaboration
9.3
31
Not enough data
8.6
28
Not enough data
9.0
32
Not enough data
9.3
27
Not enough data
Security
9.0
28
Not enough data
8.8
24
Not enough data
9.4
29
Not enough data
Management and Discovery - IT Documentation
9.1
56
Not enough data
9.2
53
Not enough data
9.4
53
Not enough data
Operations - IT Documentation
9.2
51
Not enough data
8.9
50
Not enough data
9.4
54
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.3
24
Not enough data
8.6
22
Not enough data
8.6
23
Not enough data
File Management
9.2
137
8.4
43
9.1
140
8.3
40
8.4
102
8.4
35
9.1
122
8.5
41
8.6
125
8.1
38
8.5
117
8.0
41
8.2
101
7.8
37
8.3
96
7.9
38
8.4
106
8.1
37
9.0
138
7.7
41
8.7
123
8.0
41
8.5
106
7.4
28
Workflow
8.7
125
7.9
38
8.5
124
7.7
37
8.5
117
7.9
37
8.8
117
8.5
41
8.7
105
8.2
33
Platform
8.9
100
8.3
33
8.8
134
7.9
43
8.4
117
8.2
41
8.6
116
8.1
37
8.5
102
8.1
36
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
M-Files and OpenText Content Management are categorized as Document Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
M-Files is categorized as Engineering Document Management, Workflow Management, and IT Documentation
OpenText Content Management has no unique categories
Reviews
Reviewers' Company Size
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.8%
Construction
4.8%
Marketing and Advertising
4.8%
Oil & Energy
4.8%
Computer Software
4.4%
Other
65.4%
Information Technology and Services
12.3%
Computer Software
7.7%
Oil & Energy
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Discussions
Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before...Read more
How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most...Read more
What are you doing to cope with slow performance on large data sets and in the cloud?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because...Read more
OpenText Content Management has no discussions with answers
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