---
title: Open Practice Reviews
meta_title: 'Open Practice Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Open Practice works for a business like yours.
aggregate_rating:
  rating_value: 2.8
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Legal
  url: https://www.g2.com/categories/legal
---

# Open Practice Reviews
**Vendor:** Dye & Durham (UK) Limited  
**Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management)  
**Average Rating:** 2.8/5.0  
**Total Reviews:** 2
## About Open Practice
Streamlines, automates office processes, and reduces external expenses.



## Open Practice Pros & Cons
**What users like:**

- Users value the **quick response times** from Open Practice's help desk, enhancing their support experience significantly. (1 reviews)
- Users value the **reasonable reporting options** in Open Practice, allowing easy export to Excel and PDF formats. (1 reviews)

**What users dislike:**

- Users face **functionality issues** with BAS reports needing detailed reviews and lack support from a help desk. (1 reviews)
- Users experience **usability issues** with Open Practice due to complicated BAS reports and lack of help desk support. (1 reviews)

## Open Practice Reviews
  ### 1. Ideal PMS for a small firm

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kai K. | Freelacing/Consultant, Legal Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Open Practice?**

Reasonable reporting options with exportable reports to Excel and PDF.
Good response times from their help desk (via email).

**What do you dislike about Open Practice?**

The BAS reports required detailed review to ensure the calculations were correct.
No option to speak to help desk.

**What problems is Open Practice solving and how is that benefiting you?**

Managing client and matters
Providing financial information

  ### 2. Good for medical billing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Honeymon L. | Workflow Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Open Practice?**

Claims can be managed almost in real time.

**What do you dislike about Open Practice?**

Support is not as best as expected. Staff are ok

**What problems is Open Practice solving and how is that benefiting you?**

Claim issues reduced. Scheduling also better now



- [View Open Practice pricing details and edition comparison](https://www.g2.com/products/open-practice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-25+19%3A41%3A34+-0500&secure%5Bsession_id%5D=4e38cc52-0099-42d6-8575-76ecbf995002&secure%5Btoken%5D=62daee6abc7787e41e0fc3d9b12318271ac19ee712ceaebb68c332cf3ee23831&format=llm_user)

## Open Practice Features
**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility

**Platform Basics**
- Reporting
- Dashboard
- Cloud
- Mobility
- Contact Management

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Content Management**
- Document Management
- Calendar Integration
- Workflow

**Time & Billing**
- Time Tracking
- Payments
- Billing

**Agentic AI - Legal Case Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Legal Practice Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Open Practice Alternatives
  - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)
  - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)
  - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)