Onward Checkout+ Pricing Overview

I like that Onward VIP Protection+ supports my internal team by being responsive and allowing for customization. It also connects well with Shopify and Kustomer, which is useful for our integration needs. Plus, the initial setup was easy! Review collected by and hosted on G2.com.

It can sometimes confuse customers. Some customers don't know they opted in, so they don't know who to go to in order to resolve their issues. Review collected by and hosted on G2.com.

Onward VIP Protection+ saves time for my business by addressing customer order issues like lost packages and defects that used to take us much longer. It's easily integrated into our online store, so the majority of our customers use it, and it helps us tackle fringe cases that used to consume hours each week. Their customer service is also great and very responsive, which is really valuable. The initial setup was very easy because a representative met with us to set it up. Review collected by and hosted on G2.com.

Sometimes the solutions aren't what the customer wants, like only refunding the shipping cost. However, if we reach out to their support team, they'll help us make it right. Review collected by and hosted on G2.com.