Working with the OnLIMS team has been an excellent experience from start to finish. We worked closely with them throughout the development process, from building our worksheets and mapping out our workflows to helping them understand how our laboratory operates and what we needed the system to do. They took the time to understand our processes rather than offering a one-size-fits-all solution. Their support went well beyond software development. They came to site, helped us through training and implementation, and have continued to be available whenever we need them. They have a full team behind the system, and there is always someone available to answer questions, work through a challenge with us, or help us implement something new. What stands out most is how willing they have been to go above and beyond to make the system work for our specific needs. OnLIMS is highly configurable, which means you can adapt the system to your operation instead of having to change your operation to fit the software. If you have a clear vision of what you want to achieve, their team will work with you to make it happen. Implementing a LIMS is a significant undertaking, and having a provider that is genuinely invested in your success makes a huge difference. I highly recommend OnLIMS to any laboratory looking for a flexible system backed by a knowledgeable, responsive, and committed team. They have been a fantastic partner to work with. Review collected by and hosted on G2.com.
I have not had any problems with OnLIMS. Review collected by and hosted on G2.com.
