Thermo Scientific SampleManager LIMS Software Reviews & Product Details

Thermo Scientific SampleManager LIMS, SDMS, ELN and LES Software manages your laboratory, data and procedural workflows, connecting with other enterprise systems, instruments, equipment and your customers to deliver increased compliance and productivity across your business. SampleManager LIMS software is a complete, comprehensive solution for lab, data and process management, and one of the most widely deployed LIMS in the world. For over 35 years, SampleManager LIMS software has supported customers using the latest technologies and is developed, designed and supported in an ISO 9001 environment. Through configuration, not customization, SampleManager LIMS software can be tailored to your specific business processes and laboratory workflows.

Seller

Thermo Fisher Scientific

Discussions

Thermo Scientific SampleManager LIMS Software Community

Solution Type

All-in-One

Overview by

Sarah Yesford

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

44 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 111 real user reviews.

Implementation Time

7 months

Perceived Cost

$$$$$

Thermo Scientific SampleManager LIMS Software Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Thermo Scientific SampleManager LIMS Software, and what problem is it built to solve?

Thermo Scientific SampleManager LIMS Software is used to organize laboratory data and processes, including sample tracking, test results, and workflows. It helps labs manage information and maintain traceability across the sample lifecycle.

What company sizes and industries is Thermo Scientific SampleManager LIMS Software the best fit for?

Thermo Scientific SampleManager LIMS Software appears across small, mid-market, and enterprise organizations, with pharmaceutical and industrial laboratory work especially visible. Positive experiences cluster in these segments:

Company size: Mid-market and enterprise teams, alongside small businesses.
Industries: Pharmaceuticals, oil and energy, chemicals, and research-related work.

How long does it take to implement Thermo Scientific SampleManager LIMS Software across a team?

Implementation time varies with the scope of configuration and the lab’s processes. Six to 12 months is the most frequently reported range, while shorter and longer deployments also occur.

Time to go live	Relative frequency
6–12 months	Most frequently reported
3–6 months	Also reported
1–3 months or less	Reported in some deployments
More than 12 months	Also reported

What customer support options does Thermo Scientific SampleManager LIMS Software provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat. The experience is often described as knowledgeable and helpful, including during troubleshooting and implementation, though users also encounter slow follow-up or uneven assistance with more difficult issues.

What is the experience like for teams switching to Thermo Scientific SampleManager LIMS Software from another tool?

Switching to Thermo Scientific SampleManager LIMS Software has helped labs move away from outdated or inflexible systems toward more configurable workflows, sample management, and visibility across multiple sites. Named alternatives include in-house or legacy LIMS tools and products such as Oracle Food and Beverage POS, Phoenix EMS, and Sapphire; the transition can take careful planning and configuration, especially when adapting established laboratory processes.

What features or capabilities could make Thermo Scientific SampleManager LIMS Software even more useful?

More useful reporting and analytics, a smoother interface, and stronger mobile workflows would address recurring opportunities to improve the product. Users also point to improvements that could make it faster and easier to connect with laboratory instruments and other systems:

Reporting and analytics: Make trends, dashboards, and performance indicators easier to access and more informative.
Mobile experience: Expand mobile and tablet workflows so more laboratory tasks can be completed on those devices.
Usability and performance: Streamline the interface and improve responsiveness, particularly when handling larger workloads.
Connectivity: Make instrument and system integrations easier to configure and more reliable for data transfer.

G2 reviews are authentic and verified.

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Santosh P.

Senior Associate Scientist- Syngene Amgen Research Center

Enterprise (> 1000 emp.)

Originally submitted 7/23/2022

"Secure and complies with reuglatory"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

ELN, LES, and Mobile offline sample collection Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

More compliance and safety features need to be introduced. Review collected by and hosted on G2.com.

Vanaraj R.

Research Scientist

Higher Education

Mid-Market (51-1000 emp.)

6/29/2024

"I like the mobile-tablet to software connection part of software"

4/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

Hello,

I am from India.

Thank you for giving Me to chance review the software.

Before one week I have experienced with this software.

The data acquisition system and quality are like about this software.

I like the part of mobile to software connection very much.

I suggest this to researcher.

Overall good experience.

Thank you.

By,

Vanaraj Rabari Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

Hi about dislike nothing but I just request to put affordable price management so every Labs can take opportunity for this software.

Thank you,

Vanaraj Rabari Review collected by and hosted on G2.com.

Rajat M.

Assistant Professor in Pharmacology and Toxicology

Mid-Market (51-1000 emp.)

7/1/2024

"Easy to use for all the employees due to data accessibility with tablet digital media."

4.5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

Our scientist team at IIT BHU using this software since April 2024. Our team found satisfactory with software easily data accessibility. Because due to shortage of PC we can get access of all data easily with tablet device. So we got benefits from this software. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

As per our experience we have not found any special dislike. But we think if Thermo Scientific makes collaboration with a standard institute for the software purchase then it is more beneficial. Review collected by and hosted on G2.com.

Pratibha S.

Senior Executive Quality Assurance

Mid-Market (51-1000 emp.)

Originally submitted 7/2/2024

"Amazing Experience with the product and services"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

I'm currently working in Food Industry as Analyst and often used Thermoscientic LIMS it's an one stop solution for the laboratory to manage the data SOP, Records , formats and complies with Quality Assurance Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

During training time LIMS is difficult to learn but once the Analyst got proper training they will learn it easily Review collected by and hosted on G2.com.

Ajay k.

c Programmer

Mid-Market (51-1000 emp.)

7/16/2024

"LAB RECORD"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

it makes lab work easier by organising data and by ensuring everything meets regulations. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

Difficult to run the Sample when LIMS software has disturbed due to server issue. Review collected by and hosted on G2.com.

Response from Sarah Yesford of Thermo Scientific...

Thank you for the great review! Please reach out to us at DigitalScienceSolutionsMarketing@thermofisher.com if you have any questions regarding SampleManager LIMS.

Rajat Kumar S.

Lab Executive

Mid-Market (51-1000 emp.)

6/28/2024

"Sample Adda"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

Easy to use and easy to manage. We can store the data at one place and also access and transfer as per uses. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

LIS communication has happened by programming so only programmers can create communication between analyzer and computer. Review collected by and hosted on G2.com.

Prachi S.

Lab Executive

Mid-Market (51-1000 emp.)

6/21/2024

"East and West LIMS software is best"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

We can access all the results from the one platform. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

Difficult to run the Sample when LIMS software has disturbed due to server issue. Review collected by and hosted on G2.com.

Verified User in Utilities

Enterprise (> 1000 emp.)

5/23/2024

"LIMS is a powerful app for any laboratory"

4/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

I have used LIMS for over 20 years now and I like the interface and flexibility for use with our commercial needs. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

The upgrades have helped but some of the functionality is still the same as previous versions and in need of revision. Review collected by and hosted on G2.com.

Craig B.

Small-Business (50 or fewer emp.)

6/12/2023

"Needed a Configurable Robust LIMS Software for Industrial Oil Analysis Growth"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

Well, I am the Lab Supervisor and we needed something that would help grow with us, for now and in the future. That is what we have gotten with SampleManager. We are a special type of lab, where we are a contract lab that performs testing on in-service lubricants; basically, we have a lot of clients and a lot of different pieces of equipment to perform testing on, so when we were vetting potential LIMS Softwares, SampleManager stood out and has definitely not disappointed. We have increased turnaround time by speeding up the logging and reporting process. That has been the biggest win for us so far! Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

I wish I had something to say here, but we are still early in the usage timeframe, so I do not have anything I dislike so far. Review collected by and hosted on G2.com.

What problems is Thermo Scientific SampleManager LIMS Software solving and how is that benefiting you?

Our time spent in our old database logging samples, entering data, and finally reporting the data to the client was taking way too long. We were using an Access Database with no growth and use potential and we were dumping tons of data into it, which was slowing things considerably. Also, ease of use was not the best. We have increased turnaround time by speeding up the logging and reporting process. Review collected by and hosted on G2.com.

Abhipsa M.

PROJECT RESEARCH SCIENTIST I (ICMR)

Mid-Market (51-1000 emp.)

Originally submitted 7/3/2024

"Easy accessible data"

5/5

What do you like best about Thermo Scientific SampleManager LIMS Software?

Here, the data accessibility is excellent. Review collected by and hosted on G2.com.

What do you dislike about Thermo Scientific SampleManager LIMS Software?

No such major problem we found, if the cost management could be done it will be better. Review collected by and hosted on G2.com.

Response from Sarah Yesford of Thermo Scientific...

Hi Abhipsa, thank you for your review. Please reach out to DigitalScienceSolutionsMarketing@thermofisher.com so we can better understand and assist you with the cost management piece.