--- title: QBench Reviews meta_title: 'QBench Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 150 reviews by the users' company size, role or industry to find out how QBench works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 150 scale: '5' date_modified: '2026-09-21' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # QBench Reviews **Vendor:** QBench **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.6/5.0 **Total Reviews:** 150 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About QBench QBench is a cloud-based Laboratory Information Management System (LIMS) designed to help laboratories manage samples, workflows, data, inventory, reporting, quality processes, and client interactions in one platform. Labs use QBench to manage laboratory operations from order placement and sample processing through results and automated reporting. The platform is highly configurable, allowing laboratories to build workflows, define custom data fields, and automate processes around the way their lab already operates. QBench also helps laboratories reduce manual work by connecting instruments, software, and other systems through file parsers and a robust API. These integrations can automate data transfer between systems, reducing repetitive data entry and the risk of transcription errors. Key QBench capabilities include: Sample and workflow management Configurable laboratory workflows and custom data fields Workflow automation Instrument and system integrations File parsing and API connectivity Inventory management Client portal access Automated reporting Analytics and operational insights Integrated Quality Management System (QMS) capabilities Unlike LIMS platforms that require extensive custom development to accommodate laboratory processes, QBench is designed to be configurable and adaptable as workflows change. Laboratories can modify processes, fields, and automations without relying heavily on custom code. QBench is cloud-based, giving laboratory teams secure access to their LIMS while bringing laboratory data, workflows, automation, quality management, and reporting together within a centralized platform. QBench also supports customers with a team that includes former bench scientists who understand laboratory workflows and can provide guidance throughout implementation and ongoing use. ## QBench Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find QBench to be **easy to use** and appreciate the fantastic customer support guiding them throughout the process. (20 reviews) - Users praise the **excellent customer support** of QBench, appreciating their responsiveness and collaborative problem-solving skills. (13 reviews) - Users value the **flexible customization options** of QBench, enhancing their ability to meet unique laboratory needs. (13 reviews) - Users admire the **responsive support and customization** from the QBench team, enhancing their lab's efficiency and flexibility. (11 reviews) - Users praise the **modern and user-friendly interface** of QBench, enhancing lab efficiency and usability. (9 reviews) - Users value the **flexibility and customization** of QBench, enhancing their lab management experience efficiently. (8 reviews) - Configuration Ease (6 reviews) - Customizability (5 reviews) - Search Functionality (5 reviews) - Data Management (4 reviews) **What users dislike:** - Users find the **learning curve steep** for QBench, feeling overwhelmed by its numerous features and navigation options. (6 reviews) - Users find **customization difficult** in QBench, as the software lacks intuitive workflows and adequate documentation for advanced needs. (5 reviews) - Users struggle with **difficult usability** in QBench, finding the learning curve steep despite eventual satisfaction with customization. (5 reviews) - Users note the **limited customization** options in QBench, impacting initial ease of use and workflow efficiency. (5 reviews) - Users note the **missing features** in QBench, though updates and improvements are consistently made to address these gaps. (4 reviews) - Steep Learning Curve (4 reviews) - Data Management (3 reviews) - Limited Functionality (3 reviews) - Users experience **navigation difficulty** with QBench due to multiple tabs and slow loading times, complicating their tasks. (3 reviews) - Poor Documentation (3 reviews) ## QBench Reviews ### 1. QBench has made our lab process much more efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about QBench?** QBench has made our manual processes for documentation, sample intake, and data release so much easier and efficient. Our customer love the customer portal and the ease of use to view results. The customization is a huge advantage as our lab does not fit a normal workflow and is always growing and taking on new projects. The staff at QBench (especially Jess Sprouse) have been incredible at helping us implement everything and so quick to answer any questions! **What do you dislike about QBench?** While I understand these features are still rolling out, the ability to have multiple people sign documents, such as SOPs and training records, is a little clunky. **What problems is QBench solving and how is that benefiting you?** All of our records and testing were documented in excel sheets and PDFs that are hard to keep track and maintain proper audit trails. QBench has allowed all our records, samples, inventory, SOPs, and logs to live in one place as well as provide audit trails so we can stay compliant. ### 2. User Friendly-Efficient Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha C. | Lab Supervisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** Very user friendly and our QBench team has been extremely helpful from start up to production. I have been able to get the basic background needed to change and fix a lot of the workflows myself with the initial training done by our team leader. **What do you dislike about QBench?** There are a few limitations with the software, especially in how it reports samples within an order. However, after making some adjustments to the way we normally log in, everything has been running smoothly. **What problems is QBench solving and how is that benefiting you?** They are helping with turn around time and efficiency across the lab. Having everything streamlined into an electronic program is much easier and faster than our all paper/manual method. We are able to easily see progress and outstanding samples while quickly generating and publishing reports. ### 3. Despite some initial delays during setup, the software has improved our organization and workflow. **Rating:** 3.5/5.0 stars **Reviewed by:** Nicolas C. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about QBench?** QBench has streamlined our process for organization and reporting. We use the software primarily to log and report customer orders, enabling them to have a portal for their results viewable in realtime during the reporting process and kept as a database moving forward. This has increased our productivity and customer communication immensely. **What do you dislike about QBench?** QBench in our experience did take quite a bit of time away from our team to get things set up. We are a smaller company, thus we do not have the personnel required to work full-time on getting the software working the way we needed it to. Beyond that, some things feel slightly unapproachable to the average user. There are certain processes and automations we have set-up that feel as though they could be simplified to be more user friendly for those without the knowledge of how to code programming. **What problems is QBench solving and how is that benefiting you?** The primary problems that have been improved upon have been our ordering/reporting process, as well as customer accessibility to results. The software has enabled us to save a significant amount of time during our reporting process in particular, removing ~3-5 minutes per order. **Official Response from Jay Dobbs:** > Thank you for taking the time to share your feedback with us! I am happy to hear that QBench has helped your lab save time on orders. We'd love to connect with you to see where we can help potentially simplify your setup. Please e-mail customersuccess@qbench.com so we can setup time to connect. ### 4. QBench is a reliable LIMS that has expanded our capabilities and enhanced our workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 10, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The QBench platform is very customizable. We are able to incorporate QBench into all of our applications and workflows. **What do you dislike about QBench?** Making changes to existing frameworks may sometimes be difficult and can require assistance from the QBench support team. However, the support team is always responsive and ready to help. **What problems is QBench solving and how is that benefiting you?** QBench provided a platform for us to track and trace our orders and samples. We have many different teams all working on the same orders simultaneously and we can easily monitor the progress of our orders so that we can deliver on time. QBench also is a platform with complete traceability which significantly improved our quality management system and data logging efficiency. ### 5. Responsive Support and Continuous Improvement Make QBench Stand Out for a Materials Testing Lab **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 19, 2026 **What do you like best about QBench?** I find the teams we work with through QBench to be incredibly helpful and responsive. I like that the platform is constantly improving, which is essential as we've had to integrate QBench into our lab, and it has been able to address specific problems through ongoing updates. I appreciate the updated features, user interface, more complete LIM system, and the support and automation that QBench provides. **What do you dislike about QBench?** Materials testing is such a specific type of lab, one they did not have experience working with. In our integration efforts with QBench they have stepped up to the challenge and are now much more familiar with a niche industry that could benefit from their work. **What problems is QBench solving and how is that benefiting you?** QBench helps us manage high volume production, reduce mistakes, and organize quality management documentation. ### 6. It's highly intuitive and well-structured. **Rating:** 4.5/5.0 stars **Reviewed by:** Sereysimundy C. | Biologist II, Environmental Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** QBench is an excellent everyday tool for organizing and managing information for our lab. It makes data sorting, filtering, and sample management effortless. This helps streamline workflows and reduce human error. Tracking data is quick, reliable, and efficient, and the user-friendly interface makes it a joy to use. The UI looks modern and is appealing to the eye. It has many highly flexible tools that can simplify processes. Finally, their customer support/technical account manager team went above and beyond. When we wanted to implement new features, they listened carefully and did what they could to accommodate what we were asking for. I highly recommend for anyone looking to improve their data management processes! **What do you dislike about QBench?** While QBench is effective, there are a few small downsides. Occasionally, it experiences lag and slows down, which can be frustrating. Additionally, some features can appear overly complex, causing confusion for users. **What problems is QBench solving and how is that benefiting you?** QBench keeps all our information about samples, clients, documents, and lab equipment organized and easily accessible. It streamlines workflows, making it more efficient to input and save sample data. ### 7. Highly Customizable and User-Friendly - Perfect for Small Labs **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon T. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 23, 2026 **What do you like best about QBench?** I really appreciate QBench's customizability, as it lets me set it up exactly for what my lab needs. I love that it's so user-friendly, which makes training new employees fairly quick and easy because it's simple enough that people can pick it up easily. **What do you dislike about QBench?** I think the customer portal could be a little bit better. We're still on version one, and I'm currently working through an issue with the search bar function on the sample tab. **What problems is QBench solving and how is that benefiting you?** I find QBench keeps all my data in one place, and its customizability lets me share data with customers creatively. It tracks everything so I don't worry about samples. Plus, it provides a portal for customers to access results and download COAs. ### 8. Outstanding Adaptability Meets Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 29, 2026 **What do you like best about QBench?** QBench offers top-tier customer service and technical support, which was invaluable to our growing laboratory and critical to success in our accreditation process. The implementation teams are highly responsive, attentive, and collaborative. The onboarding process was fast and effective. **What do you dislike about QBench?** Downsides are minimal. The modularity of QBench is one of its greatest assets; although local, project-specific deliverables needed to be scoped out and handled by QBench's technical team, the design and implementation process was smooth and efficient. **What problems is QBench solving and how is that benefiting you?** (1) Establishing a robust quality management system, (2) upscaling new lab services, (3) improving our clients' accessibility to order status, sample info, etc. ### 9. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Analyst , Biotechnology, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** After messing around with QBench, I found out there were more things I can do to make it more user friendly. At first, we had a lot of things on our reports that we didn’t need, but never realized we can actually remove/edit them. It feels nice to be able to make it how I want it to be. We also recently made some changes that would help reviewing documents easier. **What do you dislike about QBench?** Nothing that I can think of to improve. **What problems is QBench solving and how is that benefiting you?** It helps organize our clients/samples. There were times where we would forget things such as time or finding out information for the client who forgot fill out the Chain of Custody properly. With QBench, we can search the clients/sample and find them. ### 10. QBench is an excellent warehouse management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** Ease of being able to add/modify status within our system that do not require QBench CS contact **What do you dislike about QBench?** To my knowledge we can not change the print parameters for label printing it is a QBench fix and should be made for end user design. **What problems is QBench solving and how is that benefiting you?** Consolidating our inventory and testing into a manageable and organized manner. ### 11. QBench is very customizable and user friendly, great for laboratory use! **Rating:** 5.0/5.0 stars **Reviewed by:** Emron W. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about QBench?** QBench offers a lot of different tools and customizations that allows you to configure the system to whatever best fits your needs. The customer service team in particular is excellent and often goes above and beyond to help answer questions and work collaboratively on solutions. I feel comfortable knowing the system is reliable, thorough, and backed by a technically skilled team. **What do you dislike about QBench?** There are rarely some cases where a feature or functionality such as certain field customizations are not available, however QBench is constantly updating and improving and more than once those desired features were later implemented soon after providing feedback. **What problems is QBench solving and how is that benefiting you?** QBench, for the purpose of our laboratory, is helping us track our customers, patients, samples, and results. We're also able to securely attach patient-sensitive documents to their server. It helps us organize our test runs and issue reports. Additionally, QBench helps us with receiving orders and communicating effectively with our customers. ### 12. QBench is a great tool for the lab **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 08, 2026 **What do you like best about QBench?** QBench helps keep orders organized and traceable. It really allows you to tailor the LIMS to your needs with how customizable it is. Report generation is easy and fast. **What do you dislike about QBench?** There are is quite a lot of functionality that our company does not not use at the tier we have selected. The main order/sample/test pages can be a little clunky looking. **What problems is QBench solving and how is that benefiting you?** QBench is allowing for better organization and data management. ### 13. QBench has been a great partner to our lab process and data organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 20, 2026 **What do you like best about QBench?** Great support for any issues, ease of use. **What do you dislike about QBench?** Minor limitation on being able to hide and display fields for custom view on work order. **What problems is QBench solving and how is that benefiting you?** Qbench keeps our lab data organized and safe. We feel confident about our processes there and trust the results coming out of it. **Official Response from Jay Dobbs:** > This made our day — thank you. We're thrilled QBench has been a strong fit for your lab. Since things are going well, I'd love to hear what else would make your workflow even smoother — those conversations shape our roadmap. Reach out to us to set up a quick chat anytime. ### 14. Straightforward Structure and Easy Configuration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2026 **What do you like best about QBench?** Straightforward structure, easy to configure, good support. Yes **What do you dislike about QBench?** Some lack of configuration management, e.g., there is no API for field configuration. Moving configuration from sandbox to production is manual. **What problems is QBench solving and how is that benefiting you?** We use Qbench as a LIMS in our lab. Lab protocols, sample database, some documentation. **Official Response from Jay Dobbs:** > Thank you for taking a few moments of your time to share your feedback with us! ### 15. Very professional format and service. Ashley is so friendly and knowledgeable. Always eager tohelp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 08, 2026 **What do you like best about QBench?** Very professional format. Easily accessible for traceability. Can modify workorders to the way we like them. **What do you dislike about QBench?** Lot of tabs, options, dropdowns to choose from. Can get confusing on what to select. **What problems is QBench solving and how is that benefiting you?** QBench is helping us streamline our tests and break them down into individual categories. ### 16. Easy to use and navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about QBench?** On the user side, it is very easy and quick to learn. **What do you dislike about QBench?** Nothing so far, it has been very easy to get to know the system. **What problems is QBench solving and how is that benefiting you?** It is helping us remove paperwork and pen. ### 17. Easy to use LIMS with lots of features and customization along with very helpful support. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 28, 2026 **What do you like best about QBench?** I like that there are options for more tech-savvy users such as implementing your code for report templates or worksheets but still having user friendly UI elements for non-tech users. **What do you dislike about QBench?** Some of the help documents are a bit outdated or do not go into depth as much as I'd like so it can be a bit confusing to try out new features. **What problems is QBench solving and how is that benefiting you?** Qbench is helping consolidate our lab results into one system and also providing the flexibility we need to adjust things on the fly. It is also integrated into our custom portal allowing customers access their qbench results while staying in Anresco's ecosystem. ### 18. Great software and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 12, 2026 **What do you like best about QBench?** User friendliness, flexible configuration, great capabilities to adapt to customer operations. Support team and customer service are second to none. **What do you dislike about QBench?** It is not something wrong with QBench, but an implementation critical aspect. It needs to be very well defined from the beginning, as some features are hard to change once the software has been configured because the relations between databases are already established. **What problems is QBench solving and how is that benefiting you?** QBench helped us organize the receipt, processing and reporting of samples. After 3 years with the system, we still discover new and very helpful features. ### 19. Great system with Quick support ! Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Tai L. | General Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** Easy integrations with 3rd party app, modern UI, user friendly interface, flexible/customizable tools, excellent support. **What do you dislike about QBench?** Sometimes customizations can take a long time. **What problems is QBench solving and how is that benefiting you?** It manages all of our orders, database, and invoices, and it syncs well with our accounting vendor and customer portal. This benefits our team because there’s a lot of automation, which helps limit human error. ### 20. A great product with a great support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 23, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** QBench has been instrumental for out lab, allowing us to generate custom protocols and reports with a sleek and modern user interface. The filter tools are excellent, and creating custom fields is a breeze. The report templates and automations are also extremely easy to configure and modify. October 2025 update: Since launching, QBench has continued to maintain their excellent customer service, helping us further the reporting capabilities of our lab and track KPI's relating our day-to-day operations. **What do you dislike about QBench?** Being a newer product, some more features and functionality are missing compared to other LIMS software on the market, that being said the team has always been willing to improve the software and add features as needed. **What problems is QBench solving and how is that benefiting you?** Qbench is allowing us to generate both internal and external reports, collect our data, manage our instrument calibrations and maintenance, and search through past testing data. ### 21. Simple to use interface and decent customizability. **Rating:** 4.0/5.0 stars **Reviewed by:** Theodore N. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 27, 2026 **What do you like best about QBench?** It's simple to use and we are able to make a lot of customizations ourselves through the code editor. **What do you dislike about QBench?** Loading can take a while when searching for samples, loading data for worksheets, and generating reports. **What problems is QBench solving and how is that benefiting you?** QBench allows us to create new worksheets and make edits to our templates to meet the different needs of each of our clients. This helps us keep up with the ever changing requirements and laws involving the products that we test as well as reach new clients who may need specific testing. ### 22. Current User: Strong Support for Clients, But Workflow Limits Remain **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan J. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 28, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** Continued strong customer support, Built in Client Portal works reliably for result access & notifications, Recent uptime and responsiveness have been solid **What do you dislike about QBench?** QBench’s internal logic is still test-centric, while we operate around sample batches and multi-layered orders that creates friction in high-volume workflows. The reporting system remains difficult to customize for client-facing outputs, so had to implement our own report system to attach within Qbench. Documentation is minimal for advanced customization, which slows internal automation. Scaling to hundreds of samples per week (with linked sample IDs, customer work zones, and test types) is cumbersome. Support is helpful, but a more flexible data structure and stronger reporting tools are critical to long-term fit. **What problems is QBench solving and how is that benefiting you?** Data tracking & customer data reporting. Allows us to engage with our customers and keep them notified allowing us to be more productive. ### 23. Modern, Flexible, and Backed by an Incredible Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Dairy This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 26, 2025 **What do you like best about QBench?** What stands out most is the QBench team itself. From our first sales call through implementation and ongoing support, they’ve been incredibly responsive, patient, and genuinely invested in helping us succeed. They even built new features based directly on our requests — which says a lot about their commitment to their customers. The platform is modern, flexible, and intuitive, covering all the functionality our lab needs while remaining easy to adapt as we grow. **What do you dislike about QBench?** Honestly, very little. Because our lab has some highly specific workflows, there were moments early on where we needed to fine-tune certain configurations, but the QBench team was always quick to help or develop new solutions. Any challenges we encountered turned into collaborative improvements, which is exactly what you want from a software partner. **What problems is QBench solving and how is that benefiting you?** Before QBench, most of our lab operations were managed through paper forms and Excel spreadsheets — even our invoicing was done manually. It worked, but it limited our visibility, traceability, and ability to scale efficiently. QBench has completely modernized how we operate. We now have a single system to manage samples, track testing progress, and maintain full traceability for audits and compliance. The ability to build custom workflows and track key business KPIs — like turnaround time — is a huge step forward for us. While we haven’t yet launched our customer portal, we’re excited that QBench gives us the foundation to offer that level of transparency soon. Overall, it’s dramatically improved our organization, accountability, and professionalism as a laboratory. ### 24. Robust and Efficient LIMS system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 02, 2026 **What do you like best about QBench?** We love the ease of configuration, as well as the simple process of setting up connections to our other databases to import and export data. **What do you dislike about QBench?** Too many tabs can be open at once if your not careful, and the process of doing that to maximize efficiency can take some getting used to. **What problems is QBench solving and how is that benefiting you?** Processing Samples, Storing Data, Calculating Results, and Issuing Technical Reports. ### 25. My experience has been a positive one with a good amount of collaboration. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about QBench?** All of the ways that it tracks history so that we can look back on past testing. **What do you dislike about QBench?** There are many ways to filter pages, but not all pages are filtered the same way or can be filtered similarly. **What problems is QBench solving and how is that benefiting you?** QBench automatically invoices orders for us. This has resulted in much fewer orders being invoiced incorrectly. ### 26. Modern, clean, flexible, actively developing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 09, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The support from the development team, and flexibility of integration make the software an asset to labs. **What do you dislike about QBench?** Hang-times of certain automations can be frustrating when in a pinch. **What problems is QBench solving and how is that benefiting you?** The mass generation of reports and data management is an asset compared to the tedious copying and pasting in spreadsheets. It provides a means of accessing lab information on the go. **Official Response from Nicholas Evans:** > Thank you for taking the time to share your valuable feedback on QBench. We are delighted to hear that you appreciate the modern and customizable nature of QBench and its capability to cater to the unique needs of a wide range of laboratories. We understand that certain features you value in Excel spreadsheets were missing from QBench. We’re constantly striving to enhance our platform to better serve customers, so we are thrilled to let you know that QBench is about to introduce a new type of spreadsheet worksheet designed to mirror much more of the functionality of Excel. Please get in touch with customersuccess@qbench.com to get early access to this new worksheet type. We'd love to help you get set up on those. ### 27. QBench has everything you need and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 13, 2026 **What do you like best about QBench?** QBench is customizable to your unique needs. The staff and engineers are extremely helpful! **What do you dislike about QBench?** Learning all features of QBench takes time. **What problems is QBench solving and how is that benefiting you?** QBench helps maintain our specimen, reagent, and equipment inventory. ### 28. R&D lab implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 25, 2025 **What do you like best about QBench?** QBench is a very well organized system with a good level of customizability. It is easy to get help with fast turnaround for any issues that come up. It is the best LIMS solution I have seen for a company that has varied use cases in different areas, including general R&D. **What do you dislike about QBench?** The visual editor for generating report templates is difficult to work with. Using the code generator ended up being easier, but still time consuming as I did not expect to need coding skills for the project. Online guides/documentation is useful but lacking in a few areas so continued improvement would be helpful. **What problems is QBench solving and how is that benefiting you?** QBench is helping us manage equipment, inventory, and sample analysis. It is setting us up to be able to pursue laboratory certification at a later date. ### 29. Comprehensive, Customizable Platform Backed by Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 17, 2025 **What do you like best about QBench?** The platform is evolving, with new features added regularly. The customer's input helps maximize the utility of enhancements and continuous progress. Support leadership and teams are highly capable and professional. They do not upsell customers with features and modules that are not necessary. It is a platform that has demonstrated agility and a high likelihood of avoiding redundancy. **What do you dislike about QBench?** Capabilities to support patient-centric preparations for claims management are limited. **What problems is QBench solving and how is that benefiting you?** The system is now acting as our primary system of truth for customers, clients, and internal lab processes. It solves a critical problem of being an excellent LIMS system whilst being sufficiently user-friendly to support customer workflows. API development and support are strong, allowing the challenge of compliant interaction to occur seamlessly. This can be used for retention, regulatory reporting, KPI tools, and even ML workflows dealing with non-PHI data. ### 30. Clean and modern software with great technical management support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 07, 2025 **What do you like best about QBench?** Very clean layout and easy to use. Jessica Sprouse is a very helpful technical manager. **What do you dislike about QBench?** Not being able to move downward when entering sample information. Having to click on each box to enter data or hit tab multiple times. **What problems is QBench solving and how is that benefiting you?** N/A ### 31. Very customizable LIMS, not very intuitive to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 16, 2025 **What do you like best about QBench?** The amount of flexibility, customization, and features are the main draws for us, as we use a wide variety of test methods and workflows. **What do you dislike about QBench?** As the software has to start out as a one size fits all template, the workflow isn't very intuitive and doesn't begin as a good translation of our internal processes. This is an inherent trade-off with a high level of customization; while it was very confusing to learn at the beginning, once we got the hang of it our needs were met very nicely **What problems is QBench solving and how is that benefiting you?** We were using a paperwork heavy system for tracking samples and data, and this has allowed us to digitize it and offer customers a one-stop portal for all of their testing submissions and results ### 32. QBench made going paperless easy and enjoyable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 21, 2025 **What do you like best about QBench?** QBench makes it easy to keep track of all our testing. We were able to build our first completely digital system to manage tests in our lab in a way that followed our process as it was, but encouraged some more efficient changes to how we handle testing every day. The switch was smooth for our technicians and customers, and every piece of our daily work flow is captured in one convenient location. **What do you dislike about QBench?** There was a lot to learn when adopting QBench, and it can seem overwhelming if you aren't familiar. There are so many options visible it can take a while to really feel comfortable navigating within the system. **What problems is QBench solving and how is that benefiting you?** QBench has helped us go paperless, and is faster than our previous method for reporting customer results. We are seeing a reduction in human error in sample data entry, invoicing, and many other parts of our process. We are able to provide our customers a better experience, at the same time as we are streamlining the processes for our scientists who are using the platform daily. ### 33. Flexible LIMS for a Rapidly Evolving Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Kristofer M. | Chief Scientific Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 12, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** QBench offers an easy-to-understand user experience that sits on top of what can be a system that is as simple or as complex as you want it to be. Due to its customization options, the sky truly is the limit. Our industry is one that is evolving quickly, with rules and regulations changing seemingly every week. QBench offers us the flexibility and the confidence to adapt to these changes and not be "locked in" to a system that quickly is obsoleted. There are also a number of features and modules we find useful including Billing and Quality. The customer support during the implementation process also made me feel "taken care of" and helped expedite the integration of the system into our laboratory. **What do you dislike about QBench?** The customization options of QBench can be both a blessing and a hindrance. Depending on the design and requirements of your test workflows and your programming abilities, QBench can be a challenge at first to get working for your specific needs. The no-code/low-code worksheets are a marginal improvement on the coded versions, but still command a steep learning curve. That beign said I believe the team continues to release updates and new features to aid in the adoption of the system. **What problems is QBench solving and how is that benefiting you?** QBench is the LIMS we use in network of laboratories. It solves the problem of our labs needing to be synchronized and uniform with respect to lab data management despite each lab adhering to regulations which vary wildly from state market to state market. The system is also robust enough to meet strict regulatory requirements regarding data retention, audit trails, and record-keeping. ### 34. Qbench is great but could be quicker, more intuitive, and a bit better. **Rating:** 4.0/5.0 stars **Reviewed by:** Jordean V. | Analyst III, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 13, 2024 **What do you like best about QBench?** Qbench puts all our sample and LIMS needs in one website. It lets me filter through various tests and due dates which is very helpful for our use case. Also it very easy to make filters, input results, and generate COAs. **What do you dislike about QBench?** I think that it could be a lot faster when loading filters, searches, saving, generating COA's, and etc. It takes a few seconds to load anything and sometimes longer. Also the search function could be more intuitive. Typing a sample number, for example, and hitting Enter takes you to another page instead of taking you directly to the sample. It is faster to type on the search bar, wait for the drop down results, and click the sample number on the result than just pressing enter. Also, in the filters menu, when selecting pre-defined date, there are many useful filters such as Today, this week, etc. but there is not a "Tomorrow" filter. Which is what is most useful in my lab as we do samples the day before they are due. Also once it hits 5pm or 4pm depending on the DST, the Today filter starts showing samples due the next day. I think it should be enabled to show current date until 11:59 pm local time (PDT). **What problems is QBench solving and how is that benefiting you?** Qbench puts all our LIMS needs in one easy to use website. ### 35. Efficient site to use at a company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 12, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The test filters are improved to better select needed information quicker. Able to track due dates, making sure work is not missed. **What do you dislike about QBench?** Similar to previous response, the site is slow during certain time of the day. **What problems is QBench solving and how is that benefiting you?** Inputting data into the site and transposing the results to clients. Different teams can utilize the tool to share data and have better work efficiency. ### 36. Flexibility in design to adapt to any laboratory workflow. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 20, 2025 **What do you like best about QBench?** The most helpful thing about QBench is the traceability for each assay to easily determine what reagents and equipment were used in the experiment and to link that to each sample for easy reference. **What do you dislike about QBench?** The entire system is built on a web of worksheets. Worksheet generation is not intuitive. The system to generate has similar functions to other spreadsheet software, but there is definitely a learning curve to create effective worksheets as a user. Report generation is very similar. Even copying from a template still results in issues, that are difficult to be resolved at the user level. **What problems is QBench solving and how is that benefiting you?** QBench provides a place to easily document all experimental work, provides a system to maintain traceability, and relatively easy review of all associated documents to maintain ISO 17025 compliance. ### 37. Qbench easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 23, 2025 **What do you like best about QBench?** The best thing about Q Bench is that the customer portal is easy to use and I appreciate that the QBench team is quick to respond to my questions and helps me with creating solutions. **What do you dislike about QBench?** Although I think QBench is easy to use on the customer side. its a double edge sword as it is hard to create everything from scratch and it will be better to have more templates that will help us with creating reports or even worksheets **What problems is QBench solving and how is that benefiting you?** Qbench helps us solve our issue with QC and also making ordering more customizable and it benefits us because it makes our customers happy with the results and reports ### 38. QBench is a highly flexible platform that adapts to all of my lab's needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 24, 2025 **What do you like best about QBench?** QBench has consolidated what was split between excel sheets and a Microsoft Access database into an easy-to-use, secure, and adaptable platform. We are able to modify our own environment to meet our needs as they evolve, and QBench support has been very responsive when questions arise. I appreciate that the new tools are largely included at no additional cost, making the current platform a better value as additional functionality is added. **What do you dislike about QBench?** As new features are launched, we have found the documentation to self-learn to be a bit sparse. QBench is always improving, however, and we have recently found the resources they publish to be more comprehensive and allow for efficient understanding of the new tools. **What problems is QBench solving and how is that benefiting you?** All of our customer information, their respective orders, and the samples and tests tied to that order are automatically assigned unique identifications and tracked throughout the system. We automatically associate test results with their respective tests using the file parsers that pull information out of the excel or csv files that our equipment produces. We also allow customers to access their results via the customer portal, and generate reports automatically when tests are marked complete. Our time spent with manual entry and data errors has effectively been eliminated. ### 39. Easy to setup, Very helpful staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 18, 2025 **What do you like best about QBench?** Qbench is going to help streamline a lot of the workflow in our lab, the tools available are straightforward and easy to understand. Every person who was a part of helping us get Qbench set up was incredibly helpful along the way, especially Ashley, who was there every time we needed any extra assistance or had any questions. **What do you dislike about QBench?** At first some aspects seem overwhelming, but the process of learning how to operate the software really cleared a lot of this easily. **What problems is QBench solving and how is that benefiting you?** A lot of our data inputting, tracking, trending, etc. was a manually done process. Qbench is going to help us streamline the entire process in an efficient manner. ### 40. The most flexible LIMS I've ever worked with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 29, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The QBench platform is extremely flexible with unlimited features. Our service is non-traditional to say the least, yet we were able to customize workflows and data fields to fit our process exactly. Our customers love the customer portal feature and the ability to create new orders and download data reports remotely. The QBench team is also very supportive and agile- they are constantly making improvements to the system... their customer service goes way beyond amazing! **What do you dislike about QBench?** While you can do everything without an in-house IT department, sometimes it helps to have IT-savvy folks available to make quick updates or changes. So far, the QBench team has been very accommodating when we need slight adjustments or help creating reports, etc., so it hasn't stopped us. **What problems is QBench solving and how is that benefiting you?** QBench gave us a platform to quickly build workflows that work for us. The interface is intuitive and the customer support is amazing. ### 41. Wonderful experience from the start. Team was super helpful getting my team familiarize with Qbench **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | QA Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2024 **What do you like best about QBench?** The ease of use and the adaptability for the end user like myself to familiarize with navigating and using the software. The robust software and the capabilities QBench offers in their software is first to known. Learning how to use the software from the beginning was seamless. Teaching my colleagues how to use the software was easy with limited computer knowledge found it easy to navigate and input all our test samples and results. The ease of tracking and traceability was what sold me on Qbench versus other QMS software offered in today's market. **What do you dislike about QBench?** There is no downside. Only suggestion is if they made the Qbench app based in the future would make this software stand out from the rest and allow my team to use this software on the fly and while working on our production floor to input data more efficiently. **What problems is QBench solving and how is that benefiting you?** Traceability and graphs. It allows me to generate visual graphs to show lab results for our team to analyze the frequency of high test results. Allowing to centralize all laboratory management needs into one software. ### 42. Getting QBench set up was a task, but our consultant, Ashley, made the entire process a breeze. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 07, 2025 **What do you like best about QBench?** Ease of use for laboratory technicians and customers **What do you dislike about QBench?** Some glitches, usually small issues, but they generally get resolved quickly. **What problems is QBench solving and how is that benefiting you?** QBench has helped us speed up reporting and streamlined our communication with customers. It will also help us with inventory and billing, eventually. ### 43. Qbench is a good platform for uploading our results in an efficient and easy manner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 22, 2025 **What do you like best about QBench?** The simplicity of use when uploading results to clients. **What do you dislike about QBench?** There are occasional glitches which disrupt our workflow. **What problems is QBench solving and how is that benefiting you?** Rapidly allowing us to upload data and get it reviewed and out to clients. ### 44. Very user friendly system with updated visual appearance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 20, 2025 **What do you like best about QBench?** Ability to make changes on the fly in house **What do you dislike about QBench?** Some standard features offered in most third party food labs are not currently part of the system **What problems is QBench solving and how is that benefiting you?** customers enjoy having a user friendly portal thats visually aesthetic ### 45. We had a really good experience with training and help after our portal went live. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 19, 2025 **What do you like best about QBench?** The program is easy to use once you learn it. The customer support is fantastic. Ashley has been amazing helping us through the entire process. All of our questions and concerns are addressed in a professional and timely manner. We are very happy with the service. **What do you dislike about QBench?** I would like to be able to streamline releasing results without having to click so many things. **What problems is QBench solving and how is that benefiting you?** They are making it easier for us to receive samples and get results out to clients. ### 46. Excellent for All Sizes of Lab, Highly Flexible, Great to Work With **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron R. | Test Lab Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 20, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The flexibility is amazing. We were able to dial it into our process in a short amount of time and quickly see a path to implementation. The team have been great to work with, helping us figure everything out and readily available for any questions. It is a very capable piece of software, and they are updated it with new features and added value continually. **What do you dislike about QBench?** There is a learning curve. Prior experience with Excel or VBA greatly helps with the type of mindset necessary to fully utilize the strengths of the software. If your process is already well documented, they can help you implement it, reducing the workload administrators. **What problems is QBench solving and how is that benefiting you?** Greatly improving our efficiency by moving all processes out of custom Excel documents or paper forms. Providing a better method for customers to request testing. Improved data security. ### 47. Talent that needs direction **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 24, 2025 **What do you like best about QBench?** The many features of QBench allow for ease of information organization and retrieval. There is an abundance of features which can be utilized for nearly any systemic requirements. **What do you dislike about QBench?** There is little direction when organizing the features of QBench. Our organization has not been able to utilize the features QBench provides due to a lack of training/direction. Greater customer support and training would greatly assist with our partnership. **What problems is QBench solving and how is that benefiting you?** For me the biggest solution that QBench provides is sample traceability. QBench is a system that allows our laboratory to track each result, test, sample, and order. Without this system a much greater effort would be needed to tack each of these laboratory processing details. ### 48. Experience Using QBench **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary E. | Vice President, COO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 21, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** We've been working with QBench for about 8 years now. QBench is a modern, modular, and highly customizable LIMS, that provides our laboratory the flexibility to keep up with the ever-changing requirements placed on us by regulatory bodies and our customers. Its APIs are robust, the customer service team is local/responsive, and the cost structure is reasonable/scalable. **What do you dislike about QBench?** Some of the custom development we perform takes longer than we would like, but overall we are very happy with their service. **What problems is QBench solving and how is that benefiting you?** Already stated **Official Response from Nicholas Evans:** > Thank you, Zachary! We appreciate and value your feedback. We're glad to hear that you find value in our robust APIs. ### 49. User Friendly LIMS **Rating:** 5.0/5.0 stars **Reviewed by:** Timnit Y. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 24, 2025 **What do you like best about QBench?** It is a user-friendly platform, we can quickly access an order or sample with no difficulty. We can make changes and update reports easily. I love the option that customers are able to track their samples in real-time, creating visibility. **What do you dislike about QBench?** I can't think of anything I dislike about QBench. **What problems is QBench solving and how is that benefiting you?** We are able to access large amount of information in one platform, making it efficient and saving us a lot of time. ### 50. Flexible LIMS system for clinical laboratory **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about QBench?** The ability for our lab to create new worksheets, adapt code for new trials, export data simply **What do you dislike about QBench?** The written materials to explain how to do new things such as batching are not easy to follow, so we end up spending days of trial and error to get things to work. we use it for biobank locations and the search of locations is slow and inefficient and you can have more than one sample saved in the location with no notification that that has happened. This is a big issue for us. **What problems is QBench solving and how is that benefiting you?** We are able to track and record what processing occurs on a sample, which allows more accurate invoicing. We can rapidly export data for analysis - [View QBench pricing details and edition comparison](https://www.g2.com/products/qbench/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-22+01%3A08%3A55+-0500&secure%5Bsession_id%5D=ab59db85-61df-4a25-ba98-f4346a93c751&secure%5Btoken%5D=ac097dead7676ba6c1445cd4827c5dd3a64a8f497381df068464b22fa5c83513&format=llm_user) ## QBench Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management - Order Management - Rules-Based Workflow - Configurable Workflow - Decision Support **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC - Resource Management - Data Storage Management - Compliance Management - Specimen Management - Patient Records Management - Quality Control Management - Lab Order Management **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making - Third-Party Integrations - Lab Instruments Integration **Additional Functionality** - Electronic Laboratory Notebook - Audit Trail - Document Storage - Data Capture and Transfer - Client Portal - Search/Filter - AI Copilot - Collaboration Tools - Barcode Printing - Reporting/Analytics - Real-Time Reporting - Generative AI - Real-Time Monitoring - Access Controls/Permissions - Data Visualization - Role-Based Permissions - Summary Reports - Activity Dashboard - Customizable Fields - API - EDI - Electronic Signature - HIPAA Compliant - Quality Control - Barcode/Ticket Scanning - Inventory Tracking - Approval Process Control - Certification of Analysis - Secure Data Storage - Quality Assurance - Reporting & Statistics - Data Import/Export - Customizable Reports - Activity Tracking - Compliance Tracking - Barcode Recognition - Barcoding/RFID - Patient Portal - Test Panels - Billing & Invoicing ## Top QBench Alternatives - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [STARLIMS](https://www.g2.com/products/starlims/reviews) - 4.5/5.0 (156 reviews)