--- title: OneSignal Reviews meta_title: 'OneSignal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1239 reviews by the users' company size, role or industry to find out how OneSignal works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1239 scale: '5' date_modified: '2026-10-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

OneSignal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of OneSignal, enabling quick setup and effortless notification management across platforms. (180 mentions)
Users love the ease of setting up notifications on OneSignal, enhancing user engagement with real-time analytics. (141 mentions)
Users love the easy setup and cross-platform notifications of OneSignal, appreciating real-time engagement analytics. (131 mentions)
Users find the easy setup of OneSignal significantly simplifies sending notifications and managing user engagement. (81 mentions)
Users love the automation features of OneSignal, enabling efficient multichannel strategies and seamless content distribution. (68 mentions)
Users find missing features in OneSignal, such as improved segmentation and better popup management, limiting its effectiveness. (44 mentions)
Users find there is a learning curve that makes understanding features and integration somewhat challenging at first. (42 mentions)
Users find the limited features of OneSignal hinder their ability to create diverse and complex messaging options efficiently. (39 mentions)
Users find OneSignal to be expensive, as many advanced features require a paid plan, limiting accessibility for beginners. (26 mentions)
Users experience notification issues with OneSignal, finding unreliable delivery and challenges with VOIP notifications across devices. (23 mentions)

5 Pros or Advantages of OneSignal

5 Cons or Disadvantages of OneSignal

AN
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Stable and predictable tool"
5/5
What do you like best about OneSignal?

The software never crashes, and the interface is consistently snappy! Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

They frequently push sales calls and emails on you once your audience grows past a certain volume. Review collected by and hosted on G2.com.

AN
Verified User in Internet
"Reliable push platform powering MirrorMe's real-time notifications and re-engagement campaigns."
5/5
What do you like best about OneSignal?

Easy to integrate with Supabase Edge Functions, and the free tier covers everything I need for MirrorMe's notification system. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Anonymous SDK IDs inflate user counts and make it hard to track real active users without extra manual linking work Review collected by and hosted on G2.com.

AN
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Perfect tool for re-engagement"
5/5
What do you like best about OneSignal?

Setting up automated "we miss you" campaigns is incredibly simple, everything is done in a few easy steps. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The reporting does not always show direct attribution for revenue or deeper conversions out of the box. Review collected by and hosted on G2.com.

AN
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Solid, but has a learning curve"
4.5/5
What do you like best about OneSignal?

The sheer capability of the platform is massive if you know how to use it. Free plan is quite generous and worth trying if you are not sure about it. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The initial setup for webhooks and custom events can confuse non-technical users. And support could be better and more responsive too. Review collected by and hosted on G2.com.

Shameer  S.
SS
Shameer S.
Senior Technology Architect
Mid-Market (51-1000 emp.)
"Easy Integration, Great Documentation, and Useful Engagement Tracking"
4/5
What do you like best about OneSignal?

easy integration and the documentation, the engagement tracking Seems good Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Not much, still waiting for the production release to get a feedback Review collected by and hosted on G2.com.

IS
Indrani S.
Jr. Marketing Executive
Small-Business (50 or fewer emp.)
"Smooth API Integration and Reliable Push Delivery with Easy Campaign Setup"
4.5/5
What do you like best about OneSignal?

Audience segmentation, real-time push delivery, and smooth API integration are the standout strengths for me. Setting up campaigns feels straightforward and approachable, even for non-technical users. Performance has been reliable for regular notifications, and the documentation keeps implementation fairly hassle-free from start to finish. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I’ve noticed occasional delays in real-time analytics updates, and some of the more advanced features take a little time to fully understand and get comfortable with. Review collected by and hosted on G2.com.

AN
Verified User in Package/Freight Delivery
Enterprise (> 1000 emp.)
"It's the best. Should be the industry standard."
5/5
What do you like best about OneSignal?

How swift it is. Plus it's free for all my requirements. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I have not experienced any downside but I will be back if I ever did. Review collected by and hosted on G2.com.

SH
Salman h.
Team Lead
Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick setup for mobile and web alerts, but settings are hard to find"
5/5
What do you like best about OneSignal?

Best part is that it words for both android and web apps at the exact same time. coding guides are very clear, which makes it super easy to set up when i start brand new software project. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

worst part is that main website has too many menus, making it hard to find simple settings. Also if you run into bug and need help from customer service, it takes them while to reply. Review collected by and hosted on G2.com.

AN
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Makes cross-platform interaction easy"
4.5/5
What do you like best about OneSignal?

Setting up iOS and Android notifications simultaneously saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Managing security certificates for different platforms can occasionally be a challenge. Review collected by and hosted on G2.com.

AQ
Alvin Q.
Owner
Small-Business (50 or fewer emp.)
"If you are looking for free and reliable tool, look no further."
5/5
What do you like best about OneSignal?

Free plan is amazing how good and user friendly it actually is, but if you are needs are larger, then what free plan has to offer, you can be sure that you are investing your money in right thing. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Hard to find something to dislike, really. Review collected by and hosted on G2.com.