The setup wizard practically holds your hand through the entire integration and initial setup process, so don't worry if you are new. Review collected by and hosted on G2.com.

Advanced customization requires diving deep into their API, which isolates non-developers. Review collected by and hosted on G2.com.

The free tier is genuinely useful, most competitors lock basic segmentation behind paid plans but OneSignal gives you enough to run real campaigns without paying anything. The dashboard is clean, setup took maybe 20 minutes for our first integration, and the delivery rates have been consistent. API documentation is actually readable which is rare. Review collected by and hosted on G2.com.

Analytics could go deeper, you get open rates and click rates but attribution gets murky if you're running multiple campaigns simultaneously. The free tier email limit feels a bit arbitrary compared to what they give you on push. Customer support response time is slow unless you're on a paid plan. Review collected by and hosted on G2.com.

The OneSignal dashboard gives a great bird's-eye view of how all active campaigns are performing. Super easy! Review collected by and hosted on G2.com.

It's easy to accidentally hit a subscriber limit and trigger forced upgrades if you are not paying attention enough. Also, the AI chatbot that welcomes you when entering support chat is not very helpful. It would be better to get real agent support right away. Review collected by and hosted on G2.com.

It’s very easy to integrate and reliable. I can trigger notifications from backend events and easily manage subscriptions and click handlers without much stress. Review collected by and hosted on G2.com.

I haven’t really had any major issues with it so far. It has worked well for what I’ve needed it for. Review collected by and hosted on G2.com.

When we hit "send" on a campaign setting page, it reaches thousands of devices and users in seconds. This makes OneSignal a reasonable and right choice. Review collected by and hosted on G2.com.

Their support team could be on a higher level, especially when it comes to replying to messages sooner. Also, cancelling a scheduled campaign at the last minute isn't as intuitive as it should be. Review collected by and hosted on G2.com.

It is free to use and the UI is very good Review collected by and hosted on G2.com.

I do not dislike anything about OneSignal Review collected by and hosted on G2.com.

Connecting user actions to specific messages works flawlessly once it is configured. That is why we like OneSignal so much. Review collected by and hosted on G2.com.

The documentation for setting up data tags can be a bit broad and dense to read through, but that would be minor flaw, if we compare everything else this amazing tool has to offer. Review collected by and hosted on G2.com.

The platform is incredibly user-friendly and straightforward. From the moment you log in, the interface is clean and intuitive, making it easy to navigate through the different features without any steep learning curve. Setting up a basic campaign takes almost no time at all, and the dashboard does a great job of guiding you through the process so you don't feel lost or overwhelmed. Review collected by and hosted on G2.com.

Because the interface focuses so much on being simple and streamlined, some of the deeper, more advanced settings can feel a bit tucked away. While the simplicity is a huge plus for daily tasks, it sometimes feels like you have to trade off a bit of granular control to keep that clean look. It’s a minor trade-off, but something to get used to if you're coming from more complex tools. Review collected by and hosted on G2.com.

What I like most about OneSignal is its ease of use and intuitive dashboard. It makes sending push notifications simple, even for non-technical users, while still offering powerful targeting and automation features. Review collected by and hosted on G2.com.

Some advanced features can take time to fully understand, especially for beginners. The interface can occasionally feel overwhelming when managing complex campaigns, and certain premium features may be costly for smaller teams. Review collected by and hosted on G2.com.

The dashboard is intuitive and getting started is straightforward. Segmentation tools work well for targeting specific user groups, and the API documentation is actually readable. Multi-channel support (push, email, SMS) from one platform saves time. Review collected by and hosted on G2.com.

Analytics could be more detailed, would love better cohort analysis and attribution tracking. The pricing scales weirdly at higher volumes. Also, customization for advanced use cases feels limited compared to competitors. Webhook reliability has been spotty in my experience. Review collected by and hosted on G2.com.