Oh Dear Features

Sets and allows adjustment of website baseline functionality and configuration.

Generates alerts for whenever a website goes down, experiences an error, makes a major change, or other events.

Monitor multiple websites at once, organizing them with dashboards.

Generate reports manually or automatically about website performance.

Alert over email, text, phone call, and more to multiple parties.

Isolate geographic locations where website functionality is best and worst.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Monitor or audit historical and current transactions to analyze customer account activities

Monitor networks, websites, or other assets across multiple locations

Active monitoring of systems, applications, or networks

Ensure SSL certifications are active

Track the availability time for a designated network or website over a given period of time

Continuously monitors network performance across the entire span of a network.

Sends alerts via pop-up notifications, texts, emails, or calls regarding network issues or failures.

Suggests potential remedies or improvements to slowdowns, errors, or failures.

Provides monitoring capabilities for multiple networks at once.

Analyze the performance of Databases

Provides dynamic end-to-end maps of every single transaction.

Automatically adjusts resources base on application usage.

Monitors cloud microservices, containers, kubernetes, and other cloud native software.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Unifies endpoint management of employee devices

Maintains detailed records of network assets and their activity; detects new assets accessing the network

Supports implementation and adherence to ITIL processes and regulations

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, manage and track all task activities and progression

Identify and respond to unexpected problems or failures (ie. "negative events")

Control, secure and enforce policies on mobile devices such as smartphones, tablets etc.

Monitor IT asset activity remotely from an administrator terminal.

Tracks IT assets and financial data.

Releases applications for access on desktop or mobile devices.

Automates the updating of security measures on enterprise devices.

Tracks IT assets including financial and lifecycle data.

Manage the processes involved when making the application ready for use

Create, manage, and track policies and procedures within an organization

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage incidents related to outages or breaches in functionality of IT systems

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Allow customers/users to submit support queries and service requests

Track and manage adherence to policies for any service, product, process, or supplier

Track and document all activities across devices, networks, and other systems

Managing service requests, incidents, IT issues & support with a ticketing system

Track and manage inventory levels to maintain proper supply

Track, store, and access client contracts or licenses

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Tracks and makes accessible data on the health of servers and other network components.

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Tracks and makes accessible data on the health of servers and other network components.

Monitor service demand and performance to plan for adequate resources that meet business needs

Automatically allocates resources to optimize loads across servers.

Sets a standard performance baseline by which to compare live server activity.

Measure the actual bandwidth available on a local network (LAN or WiFi)

Ability of the monitoring software to immediately alert the user in case of any issue.

Deploys remedial actions proactively. If this measure fails, then the user is alerted.

Use AI to generate content in the form of text, images, videos, etc.

A record of all activities within the system, including user access, changes made, etc.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Identify and respond to unexpected problems or failures (ie. "negative events")

Set and monitor service level agreements to ensure timely response and resolution

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and track all disruptions and incidents

Install software updates and bug fixes remotely

Track and manage adherence to policies for any service, product, process, or supplier

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Track and manage inventory levels to maintain proper supply

Create, manage, and track policies and procedures within an organization

Monitor performance details involving CPU/memory utilization

Tracks and makes accessible data on the health of servers and other network components.

Analyze and gain insights into data in real-time

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Ability to oversee and optimize the operations of a mail server

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Manage assets throughout their lifecycle to optimize profit

Create, design and manage workflows for repetitive tasks

Manage and store data in a database

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Track and manage virtual machines (VMs) running on physical host machines

Observe and track the demand, usage, progress or quality of a system, product, or user

Analyze the performance of Databases

Enables creation and optimization of workflows for IT support and service delivery

Controls access to legacy applications, web based applications, networks resources while employees are outside the local area network.

Analyzes operational data to proactively identify and prioritize IT issues.

Provides tools for creating and managing support tickets across departments

Set and monitor service level agreements to ensure timely response and resolution

Access work applications remotely, for when working away from the office and/or traveling

Sets a standard performance baseline by which to compare live network activity.

Charts or graphs live and historical network performance for quick status checking and analysis.

Gives insights into which specific network paths are performing suboptimally.

Receive data and information in real time

Review data from past periods to reveal recurring tendencies

Monitors systems constantly in real-time.

Alerts users of incidents and issues as soon as they arise.

Generates accurate incident reports.

Utillizes AI to monitor and report on incidents in real-time.

Notifications via mobile devices

Receive and/or send email notifications for urgent updates, requests, or other information

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Monitor or audit historical and current transactions to analyze customer account activities

Use AI to generate content in the form of text, images, videos, etc.

Analyze the performance of containers

Assigns tickets to relevant team members.

Cultivates a standardized workflow for enhanced organization.

Grants transparent overviews for the lifecycle of each incident.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Notifications that are delivered to users as soon as an event occurs

Track the availability time for a designated network or website over a given period of time

Alter the layout and content of dashboards

Collect and analyze traffic data about website visitors

Active reporting of data and metrics

Notifying as a warning or reminder of a potential or imminent hazard

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Receive and/or send email notifications for urgent updates, requests, or other information

Review data from past periods to reveal recurring tendencies and predict future performance

Graphical representation of data

Captures and analyzes each transaction by users of a website or application in real time.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Supports public, hybrid and private cloud environments.

Software can scale as the enterprises adds more servers to their portfolio virtually.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Offers full observability of all network environments, including on-premises, cloud, SD-WAN, WLAN, and edge computing.

Automatically detects and maps all network devices and architectures, reducing manual effort and improving visibility.

Provides true real-time network monitoring to detect and resolve issues instantly, rather than relying on near-time data.

Measure the actual bandwidth available on a local network (LAN or WiFi)

Monitor the IP addresses of the incoming traffic

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Monitor networks, websites, or other assets across multiple locations

Uses AI-driven analysis of historical and real-time data to forecast network issues before they impact performance.

Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance.

Ensures all monitored network data is securely encrypted both in transit and at rest.

Supports integration with Zero Trust frameworks and identity management solutions to enhance network security.

Unifies network performance monitoring with security intelligence to identify and mitigate threats in real-time.

Set and monitor service level agreements to ensure timely response and resolution

Manage assets throughout their lifecycle to optimize profit

Track, manage and store the applications of potential future members, customers or candidates

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage and store data in a database

Track and manage schedules and meetings via an integrated calendar

Create, design and manage workflows for repetitive tasks

Track and manage adherence to policies for any service, product, process, or supplier

Track and manage inventory levels to maintain proper supply

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Identify component attributes like servers, hardware, software, and manage relationships across all services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Set and monitor service level agreements to ensure timely response and resolution

Identify and orchestrate execution of actions needed to restore systems to optimal conditions

Monitor and manage resource utilization for network infrastructure

Install software updates and bug fixes remotely

Continuously analyzes and adjusts network configurations to optimize performance and reliability.

Automates routine network monitoring tasks, reducing operational overhead and human error.

Uses machine learning to identify network anomalies, preventing security and performance issues before they escalate.

Automates corrective actions for common network issues, reducing downtime and manual intervention.

Leverages AI to anticipate hardware failures, capacity issues, and performance bottlenecks before they occur.

Capability to perform complex tasks without constant human input

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Integrates with Active Directory

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Determine and plan production capacity based on changing demands

Verify the identity of users/devices to enable secure access

Securely stores data to prevent data loss or breaches

Set & manage permission levels based on user roles and restrict access to only authorized individuals

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data is backed up automatically to prevent data loss

View and track pertinent metrics to find patterns and gain insights from data

A chronological record of actions or occurrences within a network, software, or process

Schedule predetermined or ad hoc maintenance services and labor requests

Review data from past periods to reveal recurring tendencies and predict future performance

At least a username and password is required to access the system

Assemble applications and processes by dragging over and arranging pre-built components

Define levels of authorization for access to specific files or systems

Creation and customization of dashboards

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Compliant with HIPAA, which sets standards for sensitive patient data protection

Receive system updates as soon as any changes are made

Plan availability and assign specific time slots for tasks and resources

Application programming interface that allows for integration with other systems/databases

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Move from one database to another, or upgrade the version of database software being used

Online portal through which end users can access the system, manage tasks, or obtain information

Plan and implement business continuity measures in case of unforeseen events

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Track and document all activities across devices, networks, and other systems

Automatically create schedules based on business needs or employee availability and qualifications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access client's system information, including hardware and software configuration, to perform diagnostics

Track the status over time for a request, process, asset, or transaction

Alter the layout and content of reports

System alerts about the need to escalate an issue or request

Interact with data visualization elements, such as charts and graphs, to drill down into data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Receive data and information in real time

Receive and/or send email notifications for urgent updates, requests, or other information

Detect areas where test errors occur

Application programming interface that allows for integration with other systems/databases

Track the availability time for a designated network or website over a given period of time

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Creation and customization of dashboards

Import and export data to and from software applications

Define network parameters and threshold settings to monitor network health and take necessary precautions

Record and follow the progress of every issue

Assemble applications and processes by dragging over and arranging pre-built components

View and track pertinent metrics to find patterns and gain insights from data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Arrange tasks based on the level of priority or urgency

Provides a channel for team members to share media files, communicate, and work together

Active reporting of data and metrics

Track, manage and store the applications of potential future members, customers or candidates

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Manage and track all disruptions and incidents

Define levels of authorization for access to specific files or systems

Track the status over time for a request, process, asset, or transaction

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Alter the layout and content of reports

Access client's system information, including hardware and software configuration, to perform diagnostics

Allow users to access multiple services after entering their login credentials once

Create, design and manage workflows for repetitive tasks

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track and document all activities across devices, networks, and other systems

A chronological record of actions or occurrences within a network, software, or process

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Store, manage and track all forms in a centralized location

Track, report on and implement actions pertaining to physical safety at the workplace

Track and manage adherence to policies for any service, product, process, or supplier

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Create, manage and track all task activities and progression

Allow users to access multiple services after entering their login credentials once

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Application programming interface that allows for integration with other systems/databases

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Active reporting of data and metrics

Investigate and take action at root cause or error in processes to prevent recurring issues

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and track all relevant internal and external communications

A record of all activities within the system, including user access, changes made, etc.

Manage incidents related to outages or breaches in functionality of IT systems

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A chronological record of actions or occurrences within a network, software, or process

Analyze potential risks across the organization

Create, design and manage workflows for repetitive tasks

Initiate collection and analysis of known risks

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Online portal through which end users can access the system, manage tasks, or obtain information

Alter the layout and content of reports

Track, manage, or resolve user requests and IT incidents/issues

Set and monitor service level agreements to ensure timely response and resolution

Timed notification for any upcoming task, deadline, appointment, or activity

Track and organize on-call shifts

Oversee people and resources to carry out an investigation

Schedule predetermined or ad hoc maintenance services and labor requests

Track the status over time for a request, process, asset, or transaction

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Use AI to generate content in the form of text, images, videos, etc.

Access software remotely via mobile devices

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Configure existing workflows to meet your organization's needs

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Initiate collection and analysis of known risks

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Track and report regulatory data to either internal management or external stakeholders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Dynamic maps that update whenever network changes are made

Monitor the movement of one or more IT assets throughout the organization

Track and manage task relationships and dependencies

Import and export data to and from software applications

Connect to big data sources

Assemble applications and processes by dragging over and arranging pre-built components

Export a map or layout to share

Application programming interface that allows for integration with other systems/databases

A way to visually represent data where different categories of items are marked with different colors

Track the availability time for a designated network or website over a given period of time

Store and organize documents in a centralized system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Plan availability and assign specific time slots for tasks and resources

A chronological record of actions or occurrences within a network, software, or process

Alter the layout and content of reports

Collect and analyze traffic data about website visitors

Track unplanned equipment or network failures

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Internet standard protocol for collecting information about managed devices on a network

Define levels of authorization for access to specific files or systems

Take actions to troubleshoot issues for networks, devices, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Network topology maps providing infrastructure visualization for devices, connections, configurations, etc.

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Search and filter data across systems to locate required information by entering keywords or certain criteria

Discover patch statuses and vulnerabilities

Create a virtual version of operating systems, storage devices, or computer network resources

Define network parameters and threshold settings to monitor network health and take necessary precautions

Notifications that are delivered to users as soon as an event occurs

Notifications via mobile devices

System alerts about the need to escalate an issue or request

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Alter the layout and content of dashboards

Receive and/or send email notifications for urgent updates, requests, or other information

Prevents, detects and removes malware

Access client's system information, including hardware and software configuration, to perform diagnostics

Deploy updates or install new software remotely

Access work applications remotely, for when working away from the office and/or traveling

Streamlining repetitive tasks and activities through automated and predefined workflows

A record of all activities within the system, including user access, changes made, etc.

Writing code or scripts to automate repetitive tasks, streamline processes, and increase efficiency within an IT environment

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan availability and assign specific time slots for tasks and resources

Schedule predetermined or ad hoc maintenance services and labor requests

Use AI to generate content in the form of text, images, videos, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Protect users working remotely and provide secure environments for personal devices to access company programs

Application programming interface that allows for integration with other systems/databases

Active reporting of data and metrics

Create, manage, and send invoices or bills to customers

Prevents, detects and removes malware

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

A chronological record of actions or occurrences within a network, software, or process

Online portal through which end users can access the system, manage tasks, or obtain information

Analyze and gain insights into data in real-time

Create backups and provide methods to recover deleted/lost data

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Receive system updates as soon as any changes are made

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Track and interpret metrics on the usage of company resources

Track and manage the scheduling of tasks

Data is backed up automatically to prevent data loss

Automatically scan the network for devices and take pre-defined actions upon discovery

Discover patch statuses and vulnerabilities

Intended to be used by managed service providers

Add customized logos and colors to align with company branding

Receive notification of issues as soon as they occur

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Receive data and information in real time

Define levels of authorization for access to specific files or systems

View and track pertinent metrics to find patterns and gain insights from data

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Track the availability time for a designated network or website over a given period of time

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alter the layout and content of reports

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Allow users to access multiple services after entering their login credentials once

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Identify and respond to unexpected problems or failures (ie. "negative events")

An extended application or connector that enables users to perform additional services with their current set of tools

Communicate using direct chat or messages within the system

Test the availability of websites and/or browsers

Track and analyze information regarding website visitors

Analyze and gain insights into data in real-time

Manage and track all disruptions and incidents

Track and manage adherence to policies for any service, product, process, or supplier

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Provides a channel for team members to share media files, communicate, and work together

Review data from past periods to reveal recurring tendencies and predict future performance

Receive and/or send email notifications for urgent updates, requests, or other information

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Notifications that are delivered to users as soon as an event occurs

Assemble applications and processes by dragging over and arranging pre-built components

Graphical representation of data

Track and document all activities across devices, networks, and other systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Use AI to generate content in the form of text, images, videos, etc.

Track, manage and store the applications of potential future members, customers or candidates

A chronological record of actions or occurrences within a network, software, or process

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Notifications via mobile devices

Track visitors and purpose of visits

Record and follow the progress of every issue

Notifying as a warning or reminder of a potential or imminent hazard

Application programming interface that allows for integration with other systems/databases

Software is used for working on online pages

Run diagnostic tests at predetermined times