The website often loads in a way that is confusing. Often, page elements continue to load even after the page itself has loaded. Other times, page elements don't load at all and require refreshing the page. This may be due to the use of React for page templating.
Also, the interface for managing customers provides instructions that do not correspond to the interface itself! For example, there is a prompt to "click ADD NEW BUYER to add a buyer,' but the actual button is labeled 'NEW BUYER.' Also, there is an instruction to "click NEW ADDRESS to add a billing or shipping address," but in reality the user has to first click "Edit", then scroll down to the form fields that correspond to a new address. Again, very confusing UI. Needs work.
Another issue with the website is that it does not retain logged-in session data when visiting the homepage (nuorder.com). For example, if I log in and access my account (app.next.nuorder.com/...), then close the page and reopen to nuorder.com, I have to log back in. However, if I reopen to the same page within my account, I remain logged in from before.
Also, the CSV export that gets sent to us for each order placed is NEVER complete, and often contains errors. This requires me to manually inspect and fix every single order CSV that we get. This could be avoided if NuOrder actually delivered this step on their end.
(I really hope these comments reach NuOrder...) Review collected by and hosted on G2.com.