# NuORDER Reviews
**Vendor:** NuORDER  
**Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)  
**Average Rating:** 3.9/5.0  
**Total Reviews:** 12
## About NuORDER
NuORDER offers a complete B2B eCommerce solution with all the tools brands and buyers need to buy, sell and collaborate online. Our virtual showrooms, digital catalogs, and linesheets enable brands to bring their products to life online and provide an immersive buying experience using 360 imagery, videos, and shoppable hotspots. Our enterprise-grade software is trusted by the world’s leading brands to deliver a seamless, more collaborative wholesale experience. We connect more than 3,000 brands and 500,000 retailers, support thousands of market appointments every year and process over $38 billion in orders globally. Virtual Showrooms: Showcase your products and deliver a compelling online buying experience that’s as unique as your brand using shoppable hotspots, 360 imagery and dynamic videos. NuORDER Payments: Introducing the first payments solution built specifically for wholesale. With the flexibility to offer click-to-purchase and pay later experiences, brands can manage payments for both immediate or pre-book orders, without risking the delays or canceled orders associated with the traditional invoicing process. Exclusive Retail Partnerships: We currently partner with Nordstrom, Bloomingdales, Saks Fifth Ave, and Grassroots Outdoor Alliance to power their visual assortment planning and buying process. The result is a more empowered and efficient market process. Digital Trade Shows: From Magic to New York Fashion Week, NuORDER is the online marketplace powering the largest fashion, apparel, and outdoor events in the world. Expand your reach and take your wholesale business further through our exclusive digital trade show network. For a demo, please visit: https://www.nuorder.com/




## NuORDER Reviews
  ### 1. Over promised and under delivered

**Rating:** 1.5/5.0 stars

**Reviewed by:** Thom H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about NuORDER?**

Promising platform with some impressive features. Strong merchandising features for our apparel brand.

**What do you dislike about NuORDER?**

Terrible support and customer service. Not Shopify native, which required added technical support, which was slow or non existent. Onboarding took much, MUCH longer than promised.

**What problems is NuORDER solving and how is that benefiting you?**

Providing a intuitive, easy to use B2B sales and order management platform for our wholesale customers and sales force.

  ### 2. NuOrder is the best B2B Fashion Marketplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel M. | Sales &amp; Business Development Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about NuORDER?**

Streamline your order process by giving the option to your customers to have a virtual tour to your prducts

**What do you dislike about NuORDER?**

As a brand not being able to find new potential retailers.

**What problems is NuORDER solving and how is that benefiting you?**

NuORDER is streamlining the wholesale buying and selling process. It's like a digital marketplace and organizer rolled into one. It helps you manage orders, track inventory, and connect with buyers or sellers easily. For businesses, it’s a game-changer—simplifying operations and boosting sales without the usual chaos.

  ### 3. NuOrder Has a Great Look and Feel and Large Marketplace

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mauro B. | Head of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about NuORDER?**

The look and feel of the interface is great It allows for a very professional presentation to your B2B customers and also allows for easy connections to be made within the NuOrder marketplace.

**What do you dislike about NuORDER?**

The back end flat file integration and the ways the tables are setup can make it tricky to setup automation to work how you might expect.  For example, changing a company name in NuOrder can cause all their orders to become 'orphaned' and you won't see them under that company any more.  

To me it seems they need to do some work on proper data normalization in their back end as it is also easy to have duplicates created of a company if they create an account on NuOrder and then you push customers from your ERP for example, without including a Company ID, this can then create multiple companies in your system, which can be a mess to clean up.

**What problems is NuORDER solving and how is that benefiting you?**

As were already had a B2B eComm site in place, the marketplace is really the only 'problem' that it solves in that it does have a decent marketplace.  Otherwise it seems to work quite well for our sales people and many sales reps have worked with NuOrder before coming to our company so that is a plus.

  ### 4. Good core features, poor foundations for actual business needs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Terence W. | Global Planning Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about NuORDER?**

Works quite well to reduce wholesale sales workload

Assortment display is great

Visual line list is quite good

**What do you dislike about NuORDER?**

Reporting is next to zero for usability (complained with no traction from NuORDER teams) sales team acknowledged the problem but years go by with no changes

Setup of platform is very data focused

Workarounds for segmentation

**What problems is NuORDER solving and how is that benefiting you?**

Reduce workload for wholesale sales

Visual line list and reduce the need physically sales appointments to smaller wholesale accounts

If you have many smaller wholesale accounts, nuorder really helps. For larger accounts, nuorder is more for visual line list.

  ### 5. NuOrder has helped a ton during COVID19

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2021

**What do you like best about NuORDER?**

We are able to get our products to buyers without having them come to visit our showroom. We can display multiple angles, fabrications, colors, etc. of a product, create custom linesheets depending on the customer and their needs, and it's easy to conncet with new buyers/retailers.

**What do you dislike about NuORDER?**

I had a bit of trouble figuring out how to replace an existing image with an updated one. It's not as instinctual as the rest of the platform. But their customer svc team walked me through it with no problems.

**What problems is NuORDER solving and how is that benefiting you?**

With everything being digital and socially distant, we needed a way to expose buyers to our product in a way that makes them feel confident in buying without seeing fabrics and product construction in-hand.

  ### 6. Arcteryx in nuorder

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ian C. | Senior Manufacturing Engineer / NPI lead, Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2022

**What do you like best about NuORDER?**

I like the clean design of the website. It looks very user friendly

**What do you dislike about NuORDER?**

The color of the website is not very high end

**What problems is NuORDER solving and how is that benefiting you?**

Knowing who is partnering with some of the famous brand

  ### 7. Amazing selling/merchandising tool for our customers and entire sales team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2019

**What do you like best about NuORDER?**

We have been using it for just over 5 years and it has been a huge asset to our reps in the field and accounts to have access to "real time" inventories, product images, and order history.  

EZ Orders and just the ease of sending pdf and/or xls suggestions/orders to accounts individually or en masse is a great tool for our reps to have as their disposal. 

The NuOrder team is also always really willing to discuss potential development ideas and in many cases, has implemented what we have suggested.  Their ability to evolve has continued to make the platform a relevant tool for us. 

**What do you dislike about NuORDER?**

Campaigns are super useful tools with built in metrics but as an admin, I see all of them and there is currently not a way to "filter" these by creator.  

We have 2 warehouses and there are some challenges on the back end with the program.  Our inventories are accurate when viewing each warehouse individually but when you try to create an availability based on immediate inventory, we often get styles that have no availability showing up because there is inventory in the other warehouse.  

**Recommendations to others considering NuORDER:**

Spend timing working in the platform.  The more time you spend, even with a trial/error approach, the more nuances you will find. 

**What problems is NuORDER solving and how is that benefiting you?**

Prebook and reorder order entry from both sales reps and accounts.  Merchandising presentations before meeting with accounts to discuss sales and marketing...this includes past/current order history as well as the ability to put together a merchandised collection of new product for their consideration.

  ### 8. Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elisa B. | Elisa, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2019

**What do you like best about NuORDER?**

Easy wholesale selling and buying. Helps keep inventory organized and is very user-friendly. 

**What do you dislike about NuORDER?**

Sometimes my ATS can be glitchy and will not post to a list.

**Recommendations to others considering NuORDER:**

Definitely recommend!

**What problems is NuORDER solving and how is that benefiting you?**

Creating ATS for customers and easy for them to buy wholesale product directly. 

  ### 9. Great for the most part, but back office functionality and website UI needs work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2018

**What do you like best about NuORDER?**

The freedom to personalize the brand and provide a robust B2B experience.

**What do you dislike about NuORDER?**

The website often loads in a way that is confusing.  Often, page elements continue to load even after the page itself has loaded.  Other times, page elements don't load at all and require refreshing the page.  This may be due to the use of React for page templating.  

Also, the interface for managing customers provides instructions that do not correspond to the interface itself!  For example, there is a prompt to "click ADD NEW BUYER to add a buyer,' but the actual button is labeled 'NEW BUYER.'  Also, there is an instruction to "click NEW ADDRESS to add a billing or shipping address," but in reality the user has to first click "Edit", then scroll down to the form fields that correspond to a new address.  Again, very confusing UI.  Needs work.

Another issue with the website is that it does not retain logged-in session data when visiting the homepage (nuorder.com).  For example, if I log in and access my account (app.next.nuorder.com/...), then close the page and reopen to nuorder.com, I have to log back in.  However, if I reopen to the same page within my account, I remain logged in from before.

Also, the CSV export that gets sent to us for each order placed is NEVER complete, and often contains errors.  This requires me to manually inspect and fix every single order CSV that we get.  This could be avoided if NuOrder actually delivered this step on their end.

(I really hope these comments reach NuOrder...)

**Recommendations to others considering NuORDER:**

It's a great tool if you have a little patience.

**What problems is NuORDER solving and how is that benefiting you?**

B2B sales and merchandising.  

  ### 10. Powerful tool 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2017

**What do you like best about NuORDER?**

As a rep for a denim line, I love how easy it is to create a custom list, a custom line-sheet and send it our customers with EZ , PDF and XLS options. 
I also use the campaign function which a great tool to have when utilized properly. 
I can see who viewed the line-sheet I sent, who didn't, who placed an order and who didn't and then I can follow up with the ones that didn't. 
 

**What do you dislike about NuORDER?**

Personally there is not a lot I don't like. Just that we can't send an PDF order to our customer with the sizing and all the details with one-click. We have to go and download the pdf file and then email it to them. It's not a hustle or anything but it would be great to have a one-click option from the platform.

**Recommendations to others considering NuORDER:**

I would absolutely recommend NuORDER. My sales have gone up since properly using it's tools. The support and the training team is fantastic! 

**What problems is NuORDER solving and how is that benefiting you?**

My sales went up due to the campaign. I can view who viewed the emails I sent, who didn't, who opened the email and placed orders and who didn't. 
It makes follow ups easier and I can also deduct which customers would do with a different product than the ones I emailed so my next email would be on point.

  ### 11. Excellent B2B experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2018

**What do you like best about NuORDER?**

Ease of use, access to order history, and simplified product availability. 

**What do you dislike about NuORDER?**

Sometimes difficult to maneuver, change brands, no mobile site buy app I have not used yet. 

**Recommendations to others considering NuORDER:**

A great tool that is constantly improving. It will save you time and frustration in ordering! 

**What problems is NuORDER solving and how is that benefiting you?**

Inventory availability is now easier to confirm, reorders are very quick. NuORDER saves time in the ordering process giving me more time for other tasks. 

  ### 12. Has a few kinks, but what doesn’t. 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2018

**What do you like best about NuORDER?**

I like how organized an order looks when it sent to a client. I sell shoes, so it not only sends how many pairs the client is getting, but it breaks down the sizing for them as well. Each order sends with photos, wholesale, and retail pricing.

**What do you dislike about NuORDER?**

 It doesn’t always sync up to our inventory, which leads to overselling sometimes. Also, on the find new store feature, A lot of information is wrong.

**Recommendations to others considering NuORDER:**

Learn all the facets. 

**What problems is NuORDER solving and how is that benefiting you?**

Time management


## NuORDER Discussions
  - [How much is NuORDER worth?](https://www.g2.com/discussions/nuorder-how-much-is-nuorder-worth)
  - [How much is NuORDER worth?](https://www.g2.com/discussions/how-much-is-nuorder-worth)
  - [What brands use NuORDER?](https://www.g2.com/discussions/what-brands-use-nuorder)
  - [How do you use NuORDER?](https://www.g2.com/discussions/how-do-you-use-nuorder)
  - [What does NuORDER do?](https://www.g2.com/discussions/what-does-nuorder-do)

- [View NuORDER pricing details and edition comparison](https://www.g2.com/products/nuorder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A54%3A48+-0500&secure%5Bsession_id%5D=4b14e435-7c2d-4dd9-9df8-59daab81a53b&secure%5Btoken%5D=1b96cf698069156979447ccf5acd6c7fa94fd4519de6754be1201619951ff0ac&format=llm_user)

## NuORDER Features
**Vendor Tools**
- Live Chat

**Customer Tools**
- Real-time Shipping Calculators

**Localization**
- Multi-Language Support
- Multi-currency Support

**Software Offering**
- Standalone

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