Notify Technology Reviews & Product Details

The system allows any member of staff / visitor to input any issues or improvement suggestions which can then be used by the management team in order to continuously improve. The service is great, you receive instant responses from the support team for any ongoing issues and they have a community suggestion portal for any ideas that can be implemented into future versions of Notify. Review collected by and hosted on G2.com.

From an administration point of view, the user management is difficult to manage. You cannot filter by location within the website. If you need to know how many people work for a specific location within your organisation you need to download a CSV of the userlist and then try to filter it that way. Also, setting up users permissions is unclear. There are a lot of options to choose from and it isnt obvious initially what they can do within the website.

I believe some tweaks are needed to the system on that front to make it easier / more user friendly however, after speaking with the team they have organised a meeting to discuss any issues and try to resolve any confusion which is very helpful Review collected by and hosted on G2.com.

The system can be as simple or as complicated as you want to build it - its so flexible to your business needs. We had weekly calls with the implementation team to discuss how best to build the system to fit our needs - it was as easy as that!

We've only been using the system for 6 months but have already seen an increase in our observation reporting, more in depth investigations and some additional audits to support our sites. The reporting dashboards are informative and allow our sites to view however many sites they want or need to.

The support team for Notify are always on hand to answer any questions or queries and nothing is too much trouble (or no question is too daft!). Love using the system and the App gives us so much more flexibility for reporting.

Thanks again Notify for making my working day easier! Review collected by and hosted on G2.com.

Nothing to dislike, just excited to see what other updates are coming! Review collected by and hosted on G2.com.

Our Contract Executive, Jake, has gone above and beyond to understand our needs and how Notify can be tailored to help us ensure its use is successful. It hasn't been about selling us extra modules but understanding the way we work, how our organisation is constructed and the way H&S responsibility is delegated. We are able to refine who has the right licence to ensure that the contract is cost effective. He has also used lessons learnt from other contracts to help us gain a better understanding of what we can do. Review collected by and hosted on G2.com.

Not specifically about Notify but a challenge has been raising awareness of Notify within the institution and getting staff to adopt it. Review collected by and hosted on G2.com.

Provides a common structure for all reporting requirements and auditing formats, with accessible customer support Review collected by and hosted on G2.com.

Not intuitive for those with lesser IT skills to develop new reporting structures Review collected by and hosted on G2.com.

Menzies Distribution Solutions needed to replace a legacy system and wanted something better, easier to use, easier to confirgure, and that would drive better engagement in SHEQ reporting across all levels in the business.

From identifying Notify amongst other protential providers, through system build and go live support has been excellent. Their culture seems to fit well with ours, sales and development teams have been highly responsive and worked fast to get us up and running on some tight timeframes.

Feedback from opertaional teams has been very good so far compared to the legacy system and regards ease of use. We're already seeing much higher engagement in reporting safety observations and hazards using the app and web based systems.

Teams who never used our old system for audits are now using Notify and enjoying the new tool and we are busy working on how further to use the system as part of our SHEQ Strategy.

A great start and hopefully I can provide further good feedback in the future. Review collected by and hosted on G2.com.

Nothing yet! Some system gliches during go live, many our fault, as we are bulding and learning have been ironend out quickly and effectively. Review collected by and hosted on G2.com.

The simplicity of the system to use has helped to drive engagement within the business, with more staff finding it simple to use and the three ways to engage with the system very useful. The support from the staff at notify has been outstanding from the start and they are always happy to support us in how to get the most out of the system. Review collected by and hosted on G2.com.

The system is able to provide incredible insights into the incident data that is put onto it, The ability to select and view data in a simplified multiselect way in the main incident management screens would be beneficial, sometimes the data you want is very simple rather than the in-depth options, Just personal preference i suppose and wouldn't stop me recommending the system Review collected by and hosted on G2.com.

It's been great using Notify over the past three years. The technical support has been excellent. However, the main benefit has been the end user experience. The app & web link has allowed our near miss reporting culture to thrive. The accessibility to report and close out these events resulted in no negative feedback from our employees. The back office data analysis also allowed us to identify areas where we need to target our resources. All in all a great experience. Review collected by and hosted on G2.com.

No issues, the support from start to finish has been great Review collected by and hosted on G2.com.

Quite simply ease of use. We have been using Notify Incident Manager for a couple of years now. It has eliminated all the paperwork from the incident reporting process, and this has resulted in increased near miss reporting because it is so easy to use. Users do not need any training as the whole process is menu driven, plus there is no procedure to remember. Notify also have a very responsive helpdesk to support any issues, and they are also very proactive in seeking feedback from their customer base for product improvement. Review collected by and hosted on G2.com.

There is nothing to dislike really. We have had the odd minor issue here and there but mainly through user error, and the Notify team respond very quickly to help. Review collected by and hosted on G2.com.

Primarily...It is simple and intuitive to use. It is well developed and offers some great solutions to get up and running very quickly and easy. It has a range of tailorable features and licencing set-ups, with various access levels easily established. Creating an organisation-focused approach allows for complete and effective reporting and investigation of events.

Audit planning is a doddle, as is setting up template forms and dependable questions. The risk assessments are also very easy and quick to set up.

Any business could easily be up and running with Notify with very little impact on resources if needed, in a very short space of time.

The built in “Global Lists” are superb and new ones can be set up very quickly. The incident reporting module is a great reporting tool as well, with clearly presented dashboards that allow for easy interrogation and drilling down into data. Review collected by and hosted on G2.com.

The only thing I dont like about this system is that I did not find it earlier. Review collected by and hosted on G2.com.

Notify is a very userfriendly platform, having the app makes it easy for all users to report on the go. Also being able to investigate and follow up on incidents in one place is great for keeping a trail of all actions and responses in one place. Review collected by and hosted on G2.com.

Due to being in a large company there have been some issues linking with other systems but Notifiy have been great in providing support to find solutions and are developing so this may not be an issue in future. Review collected by and hosted on G2.com.