Norly is a review management tool that helps small businesses collect more customer reviews through personalized video requests. Currently, the product enables business owners to quickly send friendly video review requests via links, email, or QR codes, creating a more engaging experience for their customers. It also includes features like filtering negative feedback through a private form, helping businesses manage their reputation proactively. Key Features & Functionality • Video-first review requests (email / link / QR) • Instant branded landing pages that guide happy customers to Google, Tripadvisor, Yelp, etc. • End-to-end status tracking for each contact (sent → opened → reviewed) • Private negative-feedback filter to protect public ratings In the near future, Norly plans to introduce: • Comprehensive AI-driven analytics to highlight customer feedback trends and insights. • AI-powered suggested replies for managing customer reviews more effectively. • AI avatars to automate review requests and responses, making the process effortless for business owners.