# Noom Reviews **Vendor:** Noom **Category:** [Utilization Management Software](https://www.g2.com/categories/utilization-management) **Average Rating:** 3.3/5.0 **Total Reviews:** 4 ## About Noom Noom Inc., a leader in mobile health coaching, combines the power of technology with the empathy of real human coaches to deliver successful behavior change at scale. Nooms direct-to-consumer weight loss and exercise tracking mobile applications have reached more than 45 million users worldwide. Leveraging the success of their ground-breaking health and fitness programs, ## Noom Reviews ### 1. Very good diet app **Rating:** 4.0/5.0 stars **Reviewed by:** Avi F. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Noom?** App is easy to use and track food and caloric intake. It works, slow and steady wins the race **What do you dislike about Noom?** Expensive, sometimes I wish the app was better at easing data entry. Doesn't have a functional website so must do everything from my phone **What problems is Noom solving and how is that benefiting you?** Weight loss ### 2. Noom is the lifestyle I needed, not another diet. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2021 **What do you like best about Noom?** I have struggled with my body image and health since I was very young, including having a gym membership at only 13. I ate only grapefruit and lettuce and thought I was very healthy and fit until I almost shut down my metabolism/thyroid. At 15, I was on medication for hypothyroidism. I struggled with eating and diets throughout my life. I became diabetic (type 2) and disliked my body. I tried Noom, and I really did wake up, put my pants on, and notice a significant fit that surprised me. How was this happening? Noom worked as long as I put the daily footwork in to change my habits and work on my goals. **What do you dislike about Noom?** The only downside to using Noom was that when I became inundated with life obstacles and stresses, I missed helpful daily practices in the app and wanted it to pause for a moment while I got back on track and caught up. Still, the app keeps going day after day, and I just let it go and then canceled my subscription. I tried it again. The same thing happened. I'd be scrolling backward to try to catch up and then rush through and not put all of my focus into consciously working on the daily readings, goals, and activities. I was trying to complete each day I missed to catch up. I once again canceled the subscription. It would be great if there were a way to pause for a moment to deal with obstacles such as sudden family deaths, accidents, job loss, etc. Or another module to work with sudden life obstacles. But it never stops or pauses, and the river keeps flowing, and I can't keep up with it, so I cancel and give up. I understand working on the daily tasks is supposed to teach me to continue through life obstacles; however, some obstacles do completely derail, and they should implement something to address that. **What problems is Noom solving and how is that benefiting you?** Health, habits, tracking and lowering my glucose, among other things. ### 3. Probably the most confusing and worst experience I have had with an app **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about Noom?** The color orange in the UI? That's the only redeeming quality I can see **What do you dislike about Noom?** The support is terrible: Different reps telling me completely different things, disconnecting on me, saying that I will be contacted by specialists within hours and then not hearing for days. One rep told me that they were easily able to help me by looking at my chat history, the next one said that that wasn't possible, the rep after that said that they had to look into my cancellation before acting on it, the one after that was able to easily take care of it in less than a minute on the chat (thanks Andrea) so obviously they are not all trained with the same information and ability to service a customer. Before signing up they put you through a series of questions. In this case prior to paying it said that I could reach my goal in 6 months based on those questions. Once I actually paid and signed up that timeline mysteriously turned into 1 year. I was told a coach would clarify and...::crickets:: no coach. When I asked why I hadn't heard in days they said "Sorry lots of tickets" well then prioritize better and DON'T SET TIME EXPECTATIONS IF YOU ARE BUSY. That's support 101. **What problems is Noom solving and how is that benefiting you?** None. 0 Benefits aside from 1hour of wasted time trying to sort this out. ### 4. Great place for community and accountability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2019 **What do you like best about Noom?** This app is great for accountability. You're assigned a goal coach that checks in with you. You also have daily tasks and fun little quizzes to complete that give you insight into your goals. **What do you dislike about Noom?** Meal logging is challenging due to the system they have in place (Red=poor choice, Yellow, and Green=good choice). This works well if you eat pre-packaged foods that fall into one of the categories. Otherwise, if you log your ingredients separately, you're more likely to end up with a bunch of Red items on your food log. I wound up cancelling due to outside circumstances, and I appreciated that the cancelleation process was straight-forward and quick (they don't make you jump through hoops to quit). **Recommendations to others considering Noom:** When used as intended, it's a great accountability tool. **What problems is Noom solving and how is that benefiting you?** Personal accountability is key, and Noom addresses this with daily tasks and check-ins. They also assign you a goal coach that will check in with you, provide feedback, and generally assist with any questions. This also offers a good sense of accountability. ## Noom Discussions - [What does Noom do?](https://www.g2.com/discussions/what-does-noom-do) - 1 comment - [View Noom pricing details and edition comparison](https://www.g2.com/products/noom/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+05%3A37%3A08+-0500&secure%5Bsession_id%5D=7cd0f8fc-e351-4474-a423-cdfb577d1bf8&secure%5Btoken%5D=a6810db798876954f0052f0b8fc2357943c4e81fbbf55ca62919c8c9bc409722&format=llm_user) ## Noom Features **Operations** - Utilization Review Process - Utilization Management - Value-Based Care Models - Utilization Management - Care Management Portal - Utilization Management - Measures Outcome - Utilization Management - Quality & Risk Management - Utilization Management - Automated Approvals - Utilization Management ## Top Noom Alternatives - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (219 reviews) - [StrataJazz](https://www.g2.com/products/stratajazz/reviews) - 4.4/5.0 (58 reviews) - [Intergy](https://www.g2.com/products/greenway-health-intergy/reviews) - 3.8/5.0 (37 reviews)