# NobleAI Reviews **Vendor:** NobleAI **Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy) **Average Rating:** 4.8/5.0 **Total Reviews:** 5 ## About NobleAI 84% of B2B software buyers seek recommendations from friends and colleagues before making a purchase decision, and 50% go on to purchase the software that was recommended to them. Noble connects your prospects with people they already know who are happy users of your product for a genuine word of mouth conversation. Our product sits directly on your website, and can also be used in outbound emails, allowing your prospects to easily use it while they're evaluating your platform. The way it works is: - Vendors sign up for Noble and provide a list of their happy customers - They then add our script to their website that enables the banner for prospects to engage with - Prospects engage with Noble by providing their LinkedIn profile URL - Behind the scenes, Noble's engineering team has built a robust recommender model that is 90% accurate, showing the prospects which of your happy customers they know - From there, the prospect can reach out directly on LinkedIn or email to spark a word of mouth conversation with someone they know - Noble then provides buyer intent data back to the vendor, as well as follows up with the prospect to encourage them to book a demo with the vendor ## NobleAI Pros & Cons **What users like:** - Users highlight the **ease of use** of NobleAI, appreciating its smooth setup and intuitive interface for optimal efficiency. (3 reviews) - Users value the **ease of use and effective social proof** provided by NobleAI, enhancing customer engagement significantly. (2 reviews) - Users find the **easy setup** of NobleAI to be smooth, enabling quick integration and successful launches. (2 reviews) - Users value the **social media sharing** feature of NobleAI, enhancing connections between prospects and existing customers. (2 reviews) - Users appreciate the **fantastic customer support** from NobleAI, making setup and launch incredibly easy and effective. (1 reviews) - Customization (1 reviews) - Features (1 reviews) - Implementation Ease (1 reviews) - Integrations (1 reviews) - Messaging Services (1 reviews) **What users dislike:** - Users face **communication delays** due to challenges in obtaining permissions for testimonials from the customer base. (1 reviews) - Users note a challenging **learning curve** at first, but it becomes easier once initial hurdles are overcome. (1 reviews) - Users find **limited customization** options for the widget's behavior, though support is responsive to requests. (1 reviews) ## NobleAI Reviews ### 1. Boosts conversions by connecting prospects with happy customers **Rating:** 5.0/5.0 stars **Reviewed by:** Josh C. | Director of Demand Generation, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about NobleAI?** Noble makes it incredibly easy for prospects to discover people in their network who are happy customers of ours. Prospects who use Noble on our website are much more likely to convert (~12% conversion rate). This is the most buyer-centric approach to making connections because it puts all the control in your buyer's hands - you're helping them expedite research they would've already done in a private Slack group, text message, LinkedIn DM, etc. Implementation was a breeze and their team is great to work with. **What do you dislike about NobleAI?** As of this review (Sept 2024), Noble doesn't have an easy way to "self service" how the widget behaves (styling, copy, etc). That said, their team is quick to make requested updates. **What problems is NobleAI solving and how is that benefiting you?** We were looking for easy ways to connect prospects with existing customers in an effort to increase down-funnel conversion rates and expeditate sales cycles. Noble's approach is exactly what we were looking for and has delivered on that promise. ### 2. A tool that finally connects customers to prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Hope R. | Head of Demand Generation and Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about NobleAI?** Almost every marketing team I've been on has always had one with - how do we connect more customers to prospects. Sure, there are roundtable webinars and events, but what if your ICP is a technical hermit crab type? Noble gives an easy way for prospects to see who is using the product and connect with them virtually through their own trusted network. **What do you dislike about NobleAI?** For us, we did not have a clearly defined pool of opted-in for testimonial audience from our customer base so the biggest challenge has been going back and getting permissions to list someone as a customer. Might not be a challenge everywhere but with a fairly stringent legal team it can be a challenge (although I hear this is something they're currently addressing!) **What problems is NobleAI solving and how is that benefiting you?** Noble is able to connect our customer and prospect base by using their own networks. This also helps because it isn't just some random person the company got to hop on a webinar, but it is someone they are familiar with. This super charges the word of mouth recommendations because we all know in marketing nobody wants to be the guinea pig first time user of a product or tool. ### 3. The easiest way to scale Word of Mouth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about NobleAI?** While it takes a bit of time (& traffic) to start to see results, once people are familiar with Noble on your website & use it as part of their buying process, the results have been fabulous. More and more people are booking demos after having used Noble which was our goal. It was incredibly easy to get setup and the support from the team in getting us launched has been fantastic. **What do you dislike about NobleAI?** It does take some time to understand what customers you want represented via Noble and ensure that list is up to date for the Noble team. But it's fairly smooth sailing once you're over that initial customer hurdle. **What problems is NobleAI solving and how is that benefiting you?** Outside of static website content, we've never had a way for sharing customer results with prospects before they book a demo. It's just the way people buy now - they want to know what your website says is actually what your product does. So they ask friends, Slack groups, communities etc. This solved that problem by allowing us to control and scale the ability for prospects to connect with our current customers. ### 4. Early customer benefits from the hue impact of Noble **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney B. | Sr. Director, Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2024 **What do you like best about NobleAI?** Noble is an exceptional product that has been proven to help expedite the sales cycle organically. The folks at Noble are genuine and as an early customer, they've prioritized the customizations of our specific needs. The product itself is incredibly easy to use from an ender user perspective and gives our team insights to who may be intersted in us. The setup and integration was incredibly smooth. Incredible partners! **What do you dislike about NobleAI?** There is nothing we dislike about using Noble. **What problems is NobleAI solving and how is that benefiting you?** Organically introducing clients to prospects, taking the coordination away from the customer success and sales team. ### 5. Improving the buying process **Rating:** 5.0/5.0 stars **Reviewed by:** Blake C. | Director of Growth Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about NobleAI?** Easy to use solution that provides social proof for our prospects and makes it easy for them to connect with our customers. **What do you dislike about NobleAI?** Nothing at this time. The team is responsive, always innovating, and looking for ways to improve the buying process. **What problems is NobleAI solving and how is that benefiting you?** We are using Noble to help connect our prospects with our customers earlier in the buying process. - [View NobleAI pricing details and edition comparison](https://www.g2.com/products/nobleai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+05%3A30%3A39+-0500&secure%5Bsession_id%5D=1194c286-cf4a-49b3-b445-e94ff502e6ab&secure%5Btoken%5D=43c998a1c4bc43adc9b125a10c4f1d8a12cd484a529ed807ac22abcd8760263b&format=llm_user) ## NobleAI Features **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution ## Top NobleAI Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,939 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,169 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (588 reviews)