NinjaCat Features
Reports (8)
Reports Interface
Based on 156 NinjaCat reviews. Reports interface for standard and self-service reports is intuitive and easy to use.
Steps to Answer
As reported in 120 NinjaCat reviews. Requires a minimal number of steps/clicks to answer business question.
Graphs and Charts
Based on 154 NinjaCat reviews. Offers a variety of attractive graph and chart formats.
Score Cards
Score cards visually track KPI's. This feature was mentioned in 121 NinjaCat reviews.
Dashboards
Provides business users an interface to easily design, refine and collaborate on their dashboards This feature was mentioned in 152 NinjaCat reviews.
Reports Interface
Based on 54 NinjaCat reviews. Reports interface for standard and self-service reports is intuitive and easy to use.
Share Reports
Based on 52 NinjaCat reviews. Receive email reports and notifications regarding metrics.
Steps to Answer
Based on 41 NinjaCat reviews. Requires a minimal number of steps/clicks to answer business question.
Data Updates (5)
Historical Snapshots
Ability to track historical data. This feature was mentioned in 63 NinjaCat reviews.
Real-Time Updating
Track metrics in real time with consistent and frequent updates. This feature was mentioned in 73 NinjaCat reviews.
Email Reports
Receive email reports and notifications regarding metric. This feature was mentioned in 76 NinjaCat reviews.
Historical Snapshots
Based on 44 NinjaCat reviews. Ability to track historical data.
Real-Time Updating
Track metrics in real time with consistent and frequent updates. This feature was mentioned in 48 NinjaCat reviews.
Marketing Operations (6)
ROI Tracking
Based on 104 NinjaCat reviews and verified by the G2 Product R&D team. Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs
Data Collection
Based on 125 NinjaCat reviews and verified by the G2 Product R&D team. Gathers data about the effectiveness, impact, and reach of marketing campaigns
Customer Insights
Collects and reports on data relating to customer journeys, preferences, and history 53 reviewers of NinjaCat have provided feedback on this feature.
Multi-User Access
Based on 119 NinjaCat reviews and verified by the G2 Product R&D team. Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results
Spend Management
Based on 47 NinjaCat reviews and verified by the G2 Product R&D team. Includes features for budgeting, forecasting, and managing marketing investments
White Label
Based on 54 NinjaCat reviews and verified by the G2 Product R&D team. Offers a white labeling service for agencies or resellers to customize platform branding
Campaign Activity (6)
Campaign Insights
Based on 118 NinjaCat reviews and verified by the G2 Product R&D team. Analyzes historical and current marketing campaigns to inform future strategy
Reports and Dashboards
Based on 140 NinjaCat reviews and verified by the G2 Product R&D team. Creates reports and dashboards to analyze results of campaigns
Campaign Stickiness
Based on 93 NinjaCat reviews and verified by the G2 Product R&D team. Identifies which marketing campaigns resolved in open or closed opportunities
Multichannel Tracking
Based on 120 NinjaCat reviews and verified by the G2 Product R&D team. Collects marketing campaign performance data across multiple channels
Brand Optimization
Based on 52 NinjaCat reviews. Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback
Predictive Analytics
Based on 46 NinjaCat reviews and verified by the G2 Product R&D team. Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization
Management (2)
Reporting
View ETL process data via reports and visualizations like charts and graphs.
Auditing
Record ETL historical data for auditing and potential data correction needs.
Functionality (5)
Extraction
Extract data from the designated source(s) like relational databases, JSON files, and XML files.
Transformation
Cleanse and re-format extracted data to the needed target format.
Loading
Load reformatted data into target database, data warehouse, or other storage location.
Automation
Arrange ETL processes to occur automatically on needed time schedule (e.g., daily, weekly, monthly).
Scalability
Capable of scaling processing power up or down based on ETL volume.
Responses (3)
Personalization
Provides personalized responses to interlocator based on segmentation or past responses.
Route To Human
Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.
Natural Language Understanding (NLU)
Can have a natural, human-like conversation with an interlocator.
Platform (3)
Conversation Editor
Allows business to edit conversations to meet the unique needs of one's business.
Integration
Gives users the ability to update systems, like CRM, based on conversations.
Human-In-The-Loop
Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.
Visualization (4)
Graphs and Charts
Offers a variety of attractive graph and chart formats. This feature was mentioned in 54 NinjaCat reviews.
Score Cards
Based on 50 NinjaCat reviews. Score cards visually track KPI's.
Dashboards
Provides business users an interface to easily design, refine and collaborate on their dashboards This feature was mentioned in 55 NinjaCat reviews.
Formats
Allows one to create and export visualization into various formats (PNG, JPEG, etc.) 48 reviewers of NinjaCat have provided feedback on this feature.
Collaboration (3)
Sharing
Provides the ability to easily share visualizations. 45 reviewers of NinjaCat have provided feedback on this feature.
Co-Editing
Based on 44 NinjaCat reviews. Allows multiple users to edit and create visualizations together.
Devices
As reported in 41 NinjaCat reviews. Has the ability to edit visualization across devices and device types (e.g. computer and phone).
Generative AI (4)
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 28 NinjaCat reviews.
AI Text Summarization
As reported in 28 NinjaCat reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Automation - AI Agents (5)
Sales Follow-Up
Allows users to automate responses to customer inquiries across various channels.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels.
Lead Generation
Allows users to automate the process of generating and qualifying sales leads.
Document Processing
Allows users to automate the handling, processing, and management of documents.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Autonomy - AI Agents (4)
Independent Decision Making
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input.
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention.
Customization - AI Agent Builders (3)
Natural Language Configuration
Supports configuration using natural language instructions.
Tone Customization
Allows users to customize the tone of agent.
Security Guardrails
Enables definition of clear security guardrails for agent actions.
Functionality - AI Agent Builders (4)
Omni-channel Support
Provides support across web, mobile, messaging apps, and other channels.
Agent Branding
Allows customization of agent branding, including visual appearance and conversational style.
Proactive Response Capabilities
Equips agents with proactive response capabilities based on predefined triggers.
Seamless Human Escalation
Facilitates seamless escalation to human employees for complex issues.
Data and Analytics - AI Agent Builders (3)
Analytics & Reporting
Provides analytics and reporting on agent performance and interactions.
Contextual Awareness
Offers agents the ability to maintain contextual awareness across interactions.
Data Privacy Compliance
Ensures compliance with data privacy and governance requirements.
Integration - AI Agent Builders (4)
Workflow Automation
Automates workflows and actions based on agent responses.
API Usage
Allows the use of APIs for advanced agent configuration.
Platform Interoperability
Enables interoperability with multiple platforms for unified experiences.
CRM Data Integration
Allows integration with CRM data to ground agent responses in business context.
Agentic AI - Marketing Analytics (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting




