NexTec Group Pricing Overview

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NexTec Group has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact NexTec Group to obtain current pricing.

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NexTec Group Pricing Reviews

(2)

Jordan V.

Mid-Market (51-1000 emp.)

11/5/2024

"Nextec Is Great"

5/5

What do you like best about NexTec Group?

Nextec is very structured and has a clear plan on what they are going to do. When upgrading our system, there was a clear plan that they followed that made it very easy on our part to succeed. Review collected by and hosted on G2.com.

What do you dislike about NexTec Group?

If you don't have any knowledge of the system to make the little changes, the expenses of using them could get pretty high quickly. They don't hide the cost and spring it on you, you are told right up front what things cost. Review collected by and hosted on G2.com.

Recommendations to others considering NexTec Group:

Nextec is a great partner for us. We enjoy the clear plan and structure that is their process makes it easy to make the changes that we require. Review collected by and hosted on G2.com.

What problems is NexTec Group solving and how is that benefiting you?

Nextec does the work of upgrading our system as well as other projects of altering the software to track data that we are interested in. Review collected by and hosted on G2.com.

Response from Mark Pileski of NexTec Group

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Thank you for sharing your positive experience with NexTec Group! We're thrilled to hear that you appreciate our structured ERP implementation approach and clear planning process. We understand your concern about the cost of system changes and upgrades. We always strive to be transparent about costs upfront to avoid any surprises. If you ever need assistance with making changes to your ERP system or have any questions about our services, please don't hesitate to reach out to your NexTec Customer Account Manager. Thank you for choosing NexTec as your partner, and we look forward to continuing to support your business management software needs.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

10/31/2024

"Overpromise, Underdeliver"

1.5/5

What do you like best about NexTec Group?

Some of the employees at NexTec are very knowledgeable, but if your project's timeline gets extended, they've already committed those resources to other customers. Review collected by and hosted on G2.com.

What do you dislike about NexTec Group?

Their sales team promises the moon and does not deliver. We had several instances where we asked specific questions "Can Sage X3 do ____?" And they said, "Absolutely!" Then, after we signed on the dotted line and put down deposits, the implementation team said, "Yeah, no we can't do that. We could MAYBE make it work with custom programming, but that's extra. Oh, and by the way, every time you patch up, it's going to be a pain and we'll have to charge you extra to revise your coding." Unbelievable. They did not provide a solid list of ongoing system maintenance processes post GO-LIVE. NexTec did not communicate effectively internally and certain processes were missed with significant costing implications. Also, the post GO-LIVE teams created more havoc than they solved. Over budget, very disappointed. We've since moved on to another consultant group. Review collected by and hosted on G2.com.

Recommendations to others considering NexTec Group:

If your setup is VERY BASIC, maybe you could go with NexTec. However, if you have a complicated company, there are other consultants much better suited for your needs. Review collected by and hosted on G2.com.

What problems is NexTec Group solving and how is that benefiting you?

ERP implementation of Sage X3 Review collected by and hosted on G2.com.

Response from Mark Pileski of NexTec Group

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Thank you for sharing your concerns. We sincerely apologize for the challenges you faced during your ERP implementation. We take your feedback seriously and will work to address these issues internally to ensure a better experience for our customers in the future.

While it’s never easy to hear negative feedback from a customer, we need to hear it, otherwise we can’t improve. We appreciate the opportunity to learn and grow from your feedback.

We would like to follow up with you to better understand and address your concerns. Please reach out to your NexTec Customer Account Manager, our founders, or anyone on our senior leadership team. We would welcome the chance to make things right.