--- title: Newt Reviews meta_title: 'Newt Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Newt works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-10-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Newt Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value Newt for its efficient communication tools, enhancing workflow and minimizing wait times for better collaboration. (1 mentions)
Users value Newt for its easy communication, promoting seamless interactions and reducing wait times effectively. (1 mentions)
Users value the reliability of Newt, enhancing communication and ensuring high availability with minimal delays. (1 mentions)
Users value Newt for its time efficiency, optimizing communication flow and reducing wait times in workflows. (1 mentions)

Top Pros or Advantages of Newt

1. Business Tools
Users value Newt for its efficient communication tools, enhancing workflow and minimizing wait times for better collaboration.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ideal for enhancing rapid response capabilities"

What do you like about Newt?

I love having Newt in our daily workflow tools, ensuring smooth internal and external communication flow with minimal wait times. Newt is efficient at

2. Easy Communication
Users value Newt for its easy communication, promoting seamless interactions and reducing wait times effectively.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ideal for enhancing rapid response capabilities"

What do you like about Newt?

I love having Newt in our daily workflow tools, ensuring smooth internal and external communication flow with minimal wait times. Newt is efficient at

3. Reliability
Users value the reliability of Newt, enhancing communication and ensuring high availability with minimal delays.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ideal for enhancing rapid response capabilities"

What do you like about Newt?

I love having Newt in our daily workflow tools, ensuring smooth internal and external communication flow with minimal wait times. Newt is efficient at

4. Time Efficiency
Users value Newt for its time efficiency, optimizing communication flow and reducing wait times in workflows.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Ideal for enhancing rapid response capabilities"

What do you like about Newt?

I love having Newt in our daily workflow tools, ensuring smooth internal and external communication flow with minimal wait times. Newt is efficient at

Top-Rated Alternatives

GoTo Connect
GoTo Connect
4.4/5(1,422)
RingEX
RingEX
4.2/5(1,497)
8x8 Work
8x8 Work
4.2/5(941)

Newt Reviews (2)

Reviews

Newt Reviews (2)

4.5
2 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Verified User
U
Verified User
Sales Coordinator
Small-Business (50 or fewer emp.)
4/5

Having used the product regularly, this reviewer appreciates the ability to track calls by date. The platform frequently experiences downtime, requiring them to log out and back in, and it also does not support calling 800 numbers.

View Full Review
Summarized using AI
JS
Jamie S.
Director, Service & Coaching
Small-Business (50 or fewer emp.)
"Great Product"
5/5
What do you like best about Newt?

We've been using NEWT for almost 7 years. It's a powerful tool that allows us to complete our job with accuracy and efficiency Review collected by and hosted on G2.com.

What do you dislike about Newt?

Nothing - it's a fantastic product that I recommend to many clients of mine Review collected by and hosted on G2.com.

There are not enough reviews of Newt for G2 to provide buying insight. Below are some alternatives with more reviews:

1
GoTo Connect Logo
GoTo Connect
4.4
(1,422)
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
2
RingEX Logo
RingEX
4.2
(1,497)
AI-powered communications that redefines customer engagement for modern teams.
3
8x8 Work Logo
8x8 Work
4.2
(941)
8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
4
Webex Suite Logo
Webex Suite
4.2
(18,927)
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
5
Dialpad Connect Logo
Dialpad Connect
4.4
(4,216)
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
6
Nextiva Logo
Nextiva
4.5
(3,672)
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
7
Quo Logo
Quo
4.7
(3,422)
Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.
8
Zoom Phone Logo
Zoom Phone
4.6
(2,676)
Cloud VoIP Services powered by AI - Voice communications for the collaboration era
9
JustCall Logo
JustCall
4.3
(2,395)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
10
Podium Logo
Podium
4.5
(2,155)
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Show More

Work at Fibernetics?

Claim this profile to respond to reviews, update product info, and reach in-market buyers.

Claim this profile
Categories on G2
Explore More