NaviSite

2.3
(4)

NaviSite's Managed Cloud Services (MCS) provides enterprise on-demand provisioning of IT services including applications, messaging and collaboration, servers, storage, and networks.

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NaviSite Reviews

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NaviSite review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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"Easy to use and well built"

What do you like best?

When it comes to this type of software, finding good quality versions is hard to find. This NaviSite software hits the sweet spot between technicality and ease of use

What do you dislike?

More customer support would be appreciated. I know the website has e-mails and numbers, but something built into the software would be greatly appreciated.

What problems are you solving with the product? What benefits have you realized?

Finding ways to optimize my website, traffic, and overall support.

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NaviSite review by User in Computer Software
User in Computer Software
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"Oh The Headaches"

What do you like best?

Extremely Responsive Phone Staff

What do you dislike?

Everything outside of phone staff. When you have an issue it takes a long time to get it resolved. Their outdated backup solution is limited, slow, clunky and oh-yea, outdated. Ask for a root cause analysis, and don't hold your breath.

Recommendations to others considering the product

Look elsewhere and save yourself the headaches. Savvis is a great solution if you need managed hosting.

What Managed Hosting solution do you use?

Thanks for letting us know!
NaviSite review by Mike S.
Mike S.
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"Had lots of issues"

What do you like best?

Communication process from Support when there were issues.

What do you dislike?

I have 1 huge issue with NaviSite. The number of issues with there Data Centers including outages. We have one outage with them that lasted 8 hours.

Recommendations to others considering the product:

Look around and remember, you pay for what you get.

NaviSite review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
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"Data Center Hosting"

What do you like best?

Have collocation and managed hosting services with data centers throughout the US.

What do you dislike?

Support was not where I would have expected.

Recommendations to others considering the product:

Determine what is most important to you and perform your due diligence.

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* We monitor all NaviSite reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.