Compare Agentforce Health (formerly Salesforce Health Cloud) and MyChart 
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)MyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MyChartAgentforce Health (formerly Salesforce Health Cloud) vs MyChart
- Reviewers felt that MyChart meets the needs of their business better than Agentforce Health (formerly Salesforce Health Cloud).
- When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MyChart over Agentforce Health (formerly Salesforce Health Cloud).
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableMyChart
No pricing availableFree Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
MyChart
No trial information availableRatings
Meets Requirements
7.9
21
9.0
20
Ease of Use
7.8
23
9.0
20
Ease of Setup
6.9
8
Not enough data
Ease of Admin
7.5
8
Not enough data
Quality of Support
7.9
21
8.9
17
Has the product been a good partner in doing business?
8.9
9
Not enough data
Product Direction (% positive)
8.0
23
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and MyChart are categorized as Patient Engagement and Interactive Patient Care Systems (IPC)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Patient Relationship Management (PRM)
MyChart is categorized as AI Patient Engagement & Operations
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
What are the benefits of MyChart?
1 Comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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