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myBiz by MakeMyTrip Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users enjoy the ease of use of myBiz, finding travel booking and expense management streamlined and efficient. (151 mentions)
Users love the easy booking process for business trips, enhancing their overall travel experience significantly. (132 mentions)
Users appreciate the convenience of booking all corporate travel through a single streamlined portal with benefits. (111 mentions)
Users appreciate the cooperative customer support of myBiz, highlighting its effectiveness and responsiveness during booking processes. (76 mentions)
Users find the user-friendly interface of myBiz greatly enhances their travel planning and overall experience with MakeMyTrip. (58 mentions)
Users value the efficient booking management features of myBiz, simplifying expense tracking and budget allocation. (57 mentions)
Users find the pricing issues frustrating, noting costs that exceed those on the regular MakeMyTrip website. (69 mentions)
Users desire better discounts, as current offers on myBiz are often inadequate and not genuine. (54 mentions)
Users find the high prices of myBiz concerning, especially when compared to normal rates on the MMT site. (46 mentions)
Users express disappointment with the lack of discounts on myBiz, feeling that offers are misleading and insufficient. (42 mentions)
Users find myBiz by MakeMyTrip to be expensive, citing high costs for flights and cab services without added benefits. (41 mentions)

Top Pros or Advantages of myBiz by MakeMyTrip

1. Ease of Use
Users enjoy the ease of use of myBiz, finding travel booking and expense management streamlined and efficient.
See 151 mentions

See Related User Reviews

Parikshit A.
PA

Parikshit A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing deals and offer, best price with best recommendations…… Love It."

What do you like about myBiz by MakeMyTrip?

Amazing experience with using it and had so ease of travel bookings.... Love it

Hitesh R.
HR

Hitesh R.

Small-Business (50 or fewer emp.)

5.0/5

"Love the Biz Experience"

What do you like about myBiz by MakeMyTrip?

The part that i can book all my corporate travel through a single portal with benefits like GST, Special Discounts makes it fun to use.

2. Easy Booking
Users love the easy booking process for business trips, enhancing their overall travel experience significantly.
See 132 mentions

See Related User Reviews

Gopesh V.
GV

Gopesh V.

Mid-Market (51-1000 emp.)

4.0/5

"Godo so far though less offers"

What do you like about myBiz by MakeMyTrip?

Ability to add team and do bookinga for them

Parikshit A.
PA

Parikshit A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing deals and offer, best price with best recommendations…… Love It."

What do you like about myBiz by MakeMyTrip?

Amazing experience with using it and had so ease of travel bookings.... Love it

3. Convenience
Users appreciate the convenience of booking all corporate travel through a single streamlined portal with benefits.
See 111 mentions

See Related User Reviews

Parikshit A.
PA

Parikshit A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing deals and offer, best price with best recommendations…… Love It."

What do you like about myBiz by MakeMyTrip?

Amazing experience with using it and had so ease of travel bookings.... Love it

Hitesh R.
HR

Hitesh R.

Small-Business (50 or fewer emp.)

5.0/5

"Love the Biz Experience"

What do you like about myBiz by MakeMyTrip?

The part that i can book all my corporate travel through a single portal with benefits like GST, Special Discounts makes it fun to use.

4. Customer Support
Users appreciate the cooperative customer support of myBiz, highlighting its effectiveness and responsiveness during booking processes.
See 76 mentions

See Related User Reviews

Chandresh J.
CJ

Chandresh J.

Mid-Market (51-1000 emp.)

5.0/5

"Best Service and very supportive customer care"

What do you like about myBiz by MakeMyTrip?

Best part is reposnce and resolutions...

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Good Platform with a Dashboard"

What do you like about myBiz by MakeMyTrip?

The process of booking the tickets and prices is quite streamlined. And the customer support provided is also good.

5. Experience
Users find the user-friendly interface of myBiz greatly enhances their travel planning and overall experience with MakeMyTrip.
See 58 mentions

See Related User Reviews

Satish A.
SA

Satish A.

Small-Business (50 or fewer emp.)

5.0/5

"I have been using MakeMyTrip myBiz from Last 4 Years"

What do you like about myBiz by MakeMyTrip?

MakemyTrip's myBiz feature appears to be a significant value proposition for frequent travellers, offering competitive pricing and added benefits that

Neeraj K.
NK

Neeraj K.

Small-Business (50 or fewer emp.)

4.5/5

"BCOZ MMT IS A MAJOR NAME IN ONLINE BOOKING FOR TRAVELS & STAY , MY BIZ PROGRAMME ARE BEST"

What do you like about myBiz by MakeMyTrip?

MYBIZ BY MMT ARE ONE OFTHE BEST FOR MONETRING ALL TRIPS & STAY IN SINGLE CLICK

6. Booking Management
Users value the efficient booking management features of myBiz, simplifying expense tracking and budget allocation.
See 57 mentions

See Related User Reviews

Jayesh K.
JK

Jayesh K.

Small-Business (50 or fewer emp.)

4.0/5

"Very Smooth and fast Interface, with transparency of all costs."

What do you like about myBiz by MakeMyTrip?

MyBiz offers intuitive and user-friendly interface, makes it easy for us to manage and check status easily. It is very transparent to use, thus making

Arpit K.
AK

Arpit K.

Small-Business (50 or fewer emp.)

4.0/5

"Easy to use, Seamless to explore"

What do you like about myBiz by MakeMyTrip?

The features are simple to explore, and it makes booking flights and hotels really convenient. I love the great offers on flights... they’ve helped me

Top Cons or Disadvantages of myBiz by MakeMyTrip

1. Pricing Issues
Users find the pricing issues frustrating, noting costs that exceed those on the regular MakeMyTrip website.
See 69 mentions

See Related User Reviews

Dr. Sunil U.
DU

Dr. Sunil U.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use. Price is competitive."

What do you dislike about myBiz by MakeMyTrip?

Sometimes the rates are more than the normal mmt website. You should look into this.

rajnish r.
RR

rajnish r.

Small-Business (50 or fewer emp.)

4.5/5

"Praise"

What do you dislike about myBiz by MakeMyTrip?

Very costly and I dont get any food benifits in flights

2. Poor Discounts
Users desire better discounts, as current offers on myBiz are often inadequate and not genuine.
See 54 mentions

See Related User Reviews

Tushar J.
TJ

Tushar J.

Small-Business (50 or fewer emp.)

5.0/5

"Makes tracking of travel expenses super easy"

What do you dislike about myBiz by MakeMyTrip?

The offers that are shown on the portal are name sake. You dont really get anything in the name of offers/discounts.

Viral A.
VA

Viral A.

Mid-Market (51-1000 emp.)

3.0/5

"A good solution for small businesses"

What do you dislike about myBiz by MakeMyTrip?

We are definitely looking for better deals. The app definitely needs to accmmodate lots of features for remote first companies like us. Thank You.

3. High Prices
Users find the high prices of myBiz concerning, especially when compared to normal rates on the MMT site.
See 46 mentions

See Related User Reviews

Anirudh S.
AS

Anirudh S.

Mid-Market (51-1000 emp.)

5.0/5

"One Stop Solution for all our business travel"

What do you dislike about myBiz by MakeMyTrip?

myBiz is expensive when we plan international travel, for domestic it is good

Ram R.
RR

Ram R.

Small-Business (50 or fewer emp.)

5.0/5

"Competitive Quotes and User friendly"

What do you dislike about myBiz by MakeMyTrip?

Sometimes rates are more than normal mmt site. You must look into the same.

4. Lack of Discounts
Users express disappointment with the lack of discounts on myBiz, feeling that offers are misleading and insufficient.
See 42 mentions

See Related User Reviews

Kartikey K.
KK

Kartikey K.

Small-Business (50 or fewer emp.)

5.0/5

"very good pricing as compared to other platforms for flight booking, sometime i have booked tickets"

What do you dislike about myBiz by MakeMyTrip?

not giving further benefit of credit card discounts and levy charges on credit card

NG

Naveen G.

Mid-Market (51-1000 emp.)

4.5/5

"Very helpful"

What do you dislike about myBiz by MakeMyTrip?

Its not provide offer on it, i think some good offer also be provided on it

5. Expensive
Users find myBiz by MakeMyTrip to be expensive, citing high costs for flights and cab services without added benefits.
See 41 mentions

See Related User Reviews

Dinesh K.
DK

Dinesh K.

Small-Business (50 or fewer emp.)

4.5/5

"Gray experience"

What do you dislike about myBiz by MakeMyTrip?

Charges of cabs is over high, I really appreciate if it's charge like other app.

rajnish r.
RR

rajnish r.

Small-Business (50 or fewer emp.)

4.5/5

"Praise"

What do you dislike about myBiz by MakeMyTrip?

Very costly and I dont get any food benifits in flights

myBiz by MakeMyTrip Reviews (932)

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Reviews

myBiz by MakeMyTrip Reviews (932)

View 1 Video Reviews
4.5
932 reviews
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Sachin J.
SJ
Finanace Manager
Small-Business (50 or fewer emp.)
"Honest review of myBiz"
What do you like best about myBiz by MakeMyTrip?

Super easy to use, great customer support, and it fits right into our travel process without any hassle. Booking, approvals, and expense tracking all feel smooth and quick. Makes business travel way simpler, also tracks of our organization's travel and helps in claim reimbursement Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Honestly, nothing to complain about! It keeps getting better with updates and new features, so the whole experience just feels smoother every time we use it. All good vibes here! Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Sachin, thank you for sharing your honest review of myBiz. We’re glad to hear that the easy booking, quick approvals, smooth expense tracking, and reliable customer support are adding value to your travel process. Feedback like yours motivates us to keep improving and building an experience that truly works for organisations. Thank you for choosing myBiz for your business travel needs!

Rajendra S.
RS
"Cost-Effective and User-Friendly Booking with Minor Storage Issues"
What do you like best about myBiz by MakeMyTrip?

I really appreciate myBiz by MakeMyTrip for its cost-efficiency, which is incredibly beneficial to me as an avid traveler. The platform's user-friendly interface makes the process of booking hotels quick and hassle-free, saving me valuable time and effort. I also value the responsive customer service team that effectively resolves any complaints I might have, ensuring a smooth experience. Overall, the combination of affordability, ease of use, and reliable support makes myBiz by MakeMyTrip an essential tool for my travel needs. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I dislike that personal information needs to be re-entered each time and is not stored once entered. I am unable to save my ICICI MakeMyTrip credit card in the payment options, which is inconvenient. Also, the app repeatedly asks for my gender even after I've provided it. These issues disrupt the usability and efficiency I expect from a travel booking platform. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Rajendra, thank you so much for your wonderful review! We're glad to hear that you find myBiz cost-effective and easy to use, and that our customer service team has been able to support you whenever needed. It means a lot to know that the combination of affordability, a smooth booking experience, and reliable assistance is adding real value to your travel routine. Your feedback motivates us to keep improving and refining the platform for an even better experience.

Thank you for choosing myBiz for your business travel needs!

Anish R.
AR
Assistant General Manager
"Effortless Business Travel & GST Management"
What do you like best about myBiz by MakeMyTrip?

I really appreciate how myBiz by MakeMyTrip offers a selection of very good hotels at competitive prices, which is a significant factor for business travel. Additionally, the provision of proper GST bills through myBiz by MakeMyTrip makes a big difference for my business, as it allows us to get GST credit for all the business expenses we've incurred. Moreover, the initial setup of myBiz by MakeMyTrip was very easy, and I find the user interface quite good, which enhances the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

Sometimes there's confusion about whether the GST invoice will be provided by MakeMyTrip or by the hotel, leading to uncertainty. Greater clarity on this particular issue would be highly beneficial. Review collected by and hosted on G2.com.

IJ
"Streamlines Corporate Travel with Ease"
What do you like best about myBiz by MakeMyTrip?

I love using myBiz by MakeMyTrip for its ability to streamline my company's travel bookings, specifically flights. The single dashboard is incredibly valuable as it provides a centralized location where I can effortlessly access all booked flights and respective invoices. This feature significantly simplifies travel management and accounting, as I no longer need to sift through numerous emails to gather the information I need. Additionally, the dashboard enhances my productivity since it saves considerable time in organizing travel details. I also appreciate the convenience of the system automatically saving employee names, which makes retrieving details for bookings much easier. Furthermore, the option to have an approval cycle before finalizing flight bookings is a great feature, enhancing the control and efficiency of our travel arrangements. Overall, I find myBiz by MakeMyTrip to be an essential tool that enhances our travel planning process. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find that the 'Share' flight details feature for approval to passengers is unreliable. Sometimes the email with flight information fails to send to the intended recipient. Improving the reliability of this workflow would be beneficial. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Ifthikhar, thank you so much for taking the time to leave such a wonderful review. We truly appreciate your high rating!

It’s fantastic to hear that the myBiz single dashboard has made corporate travel and accounting so much easier for you- from accessing all flight bookings and invoices in one place to saving valuable time that would otherwise be spent digging through emails. We’re also glad that features like automatic employee detail saving and the approval cycle are adding convenience and control to your travel planning process.

Your feedback really motivates us to keep enhancing the platform to support smoother and more efficient business travel management. Thank you for choosing myBiz for your company’s travel needs!

Sandeep S.
SS
"User-Friendly App with Room for Better Pricing"
What do you like best about myBiz by MakeMyTrip?

I really appreciate the excellent pricing that myBiz by MakeMyTrip offers. It provides one of the best pricing options available, which is crucial for managing business travel expenses. The app's ease of use is another standout feature for me; it simplifies the booking process, making it straightforward and efficient. The invoicing system is also commendable as it allows me to easily receive invoices and other essential documents via email, which is particularly useful for business-related trips requiring GST invoices. Moreover, the ease of cancellation and overall user-friendly interface make managing my bookings a hassle-free experience. Additionally, I find priority check-in and check-out to be much more convenient when bookings are made through myBiz by MakeMyTrip, further enhancing the value and efficiency it brings to my business travels. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find that when I check pricing using myBiz by MakeMyTrip, it is often or most of the time higher than the standard MakeMyTrip app. This discrepancy is frustrating because I expect better pricing with myBiz, especially for hotel bookings. Additionally, I feel that there should be more offers available. It would be great if there were options for multiple bookings that could lead to additional benefits or offers. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Sandeep, thank you for taking the time to share such a detailed review with us and for rating us so highly. We’re delighted to hear that you find our pricing competitive, the app easy to use, and the invoicing system helpful for GST and business travel needs. It’s also great to know that features like smooth cancellations and priority check-in/check-out are adding value to your travel experience.

Feedback like yours truly motivates us to keep enhancing myBiz and continue delivering convenience, savings, and efficiency to our users. Thank you for choosing myBiz for your business travel needs — we look forward to serving you even better in the future!

Somesh C.
SC
"Seamless Business Travel with Special Prices"
What do you like best about myBiz by MakeMyTrip?

I really appreciate the special prices offered by myBiz by MakeMyTrip, which provide significant savings for my business trips. The no cancellation policy is another feature I value highly, as it eliminates the stress and complications often associated with cancelling trips. These features make the platform very convenient and reliable. Moreover, myBiz by MakeMyTrip streamlines my booking process by allowing me to handle everything related to business travel, reducing the necessity of dealing with multiple platforms. This simplification removes the hazard of managing cancellations and prescheduling across various systems and makes my life significantly easier. I also love the seamless experience provided by myBiz, as I don't need to repeatedly input details such as booking information or email IDs, because everything including the GST number is prefilled. This efficiency saves me time and effort, making my travel planning process quick and hassle-free. Additionally, the initial setup of the platform was straightforward, enhancing my overall positive experience. I find the integration with other tools I use smooth, allowing me to maintain an organized workflow. All these aspects contribute to a highly satisfactory user experience with myBiz by MakeMyTrip. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I would like a post-payment option where I could make a single payment for all trips at once. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Somesh, thank you so much for taking the time to share your feedback and for rating us so highly. We’re delighted to hear that the special prices, no-cancellation policy and prefilled details are adding real value to your business travel. It’s wonderful to know that managing all bookings on a single platform and the smooth tool integrations are helping you save time and avoid the stress of juggling multiple systems.

Your kind words and support constantly motivate us to keep enhancing the myBiz experience and build features that make business travel simpler and more efficient. Thank you for choosing myBiz for your business travel needs!

DS
"Great Support, Competitive Pricing, Needs Better Flight Flexibility"
What do you like best about myBiz by MakeMyTrip?

I use myBiz by MakeMyTrip primarily for booking hotel accommodations and flight tickets, and I appreciate the assurance and competitive pricing it offers. What stands out most to me is the excellent support and responsiveness I receive from the team. Whenever a situation arises where a hotel attempts to deny my pre-booked room, MakeMyTrip takes full responsibility, ensuring that I still get the accommodation I paid for and that quality service is maintained throughout the process. Furthermore, the initial setup of myBiz by MakeMyTrip was quite straightforward for our team, making the transition easier. The user experience has been largely positive, and I feel confident in recommending this service to others. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find the flight booking flexibility to be lacking. While there is an option to change dates, it requires paying higher airfare, which can become costly. I would prefer if there were more affordable options for changing dates or canceling tickets within a certain timeframe, possibly at a token cost. This added flexibility would greatly assist in aligning travel plans without the burden of additional costs. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Dhiraj, thank you for sharing your experience and for rating us so highly. We’re glad to know that our competitive pricing, platform setup, and dedicated support have made your travel planning smooth and reliable. Your feedback on improving flight flexibility is noted, and we’re constantly working on enhancements to serve you better.

Thank you for choosing myBiz for your business travel needs

Nishant J.
NJ
Strategic Advisor
"Great Deals But Requires Better Clarification"
What do you like best about myBiz by MakeMyTrip?

I appreciate myBiz by MakeMyTrip for offering free seats and the ability to change travel dates without any additional charges. This flexibility is particularly beneficial for both me and my employees, as it allows us to adapt our plans with ease and convenience. The feature of free date changes is incredibly valuable, as it ensures that I can manage travel arrangements even if my plans are not confirmed, which is often the case with business meetings. The instant customer service provided by myBiz by MakeMyTrip is another noteworthy aspect that enhances my experience, being responsive and supportive. Overall, these features and the level of service offered provide a satisfying travel management solution. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I think myBiz by MakeMyTrip's billing system isn't very transparent or clear. There seems to be some confusion with the bills which recur frequently, implying that the clarity on what is being charged for could be improved. The solution might include a breakdown that makes it easy to understand what charges are for, and clear communication on any fees involved. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Hello Nishant, we appreciate you for rating us so highly. It’s wonderful to hear that features like free seats, flexible date changes, and instant customer support are helping you and your team manage your travel plans with more ease. Your kind words and detailed feedback motivate us to keep improving and offer even more clarity and convenience in your business travel journey.

Thank you for choosing myBiz for your business travel needs!

BOOKING I.
BI
"User-Friendly Yet Hindered by Date Change Issues"
What do you like best about myBiz by MakeMyTrip?

I find myBiz by MakeMyTrip incredibly efficient for my work needs, especially when downloading multiple invoices simultaneously. This feature simplifies my accounting tasks, allowing for a smoother financial management process. The convenience of inputting a date and swiftly having access to the corresponding invoices saves a lot of time and effort, enhancing productivity. Moreover, I appreciate its user-friendly nature, which makes the booking and invoice retrieval process straightforward and hassle-free. The ease of use ensures that even complex tasks can be managed with simplicity, making it an essential tool for my office operations. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I am frustrated with the date change options on myBiz by MakeMyTrip. Sometimes the process of modifying bookings is overly difficult, requiring me to stay connected online, which is inconvenient. Additionally, the app occasionally gets stuck during these changes, preventing me from operating it effectively and efficiently through the application. Review collected by and hosted on G2.com.

Response from Ayushi Gupta of myBiz by MakeMyTrip

Dear user, thank you for taking the time to share such a thoughtful review and for rating us so highly. We’re glad to hear that features like bulk invoice downloads and quick date-based retrieval are making your accounting and office workflows smoother. It’s great to know that the platform’s ease of use is helping you manage complex tasks with simplicity.

We’ve also noted your concern regarding date change issues, and feedback like yours motivates us to keep refining the experience for you. Thank you for choosing myBiz for your business travel needs!

"Streamlined Travel Management with User-Friendly Features"
What do you like best about myBiz by MakeMyTrip?

I love how myBiz by MakeMyTrip simplifies the process of finding and booking the best flights and alternate routes for my business travel needs. It provides a singular, comprehensive view of all employee trips, enhancing my oversight and coordination. The ease of use in navigating the system is incredibly beneficial, making the booking process straightforward and time-efficient. Additionally, the inclusion of a wallet feature, which helps in centralizing and managing expenses, is extremely helpful. The initial setup process was super easy, further emphasizing the user-friendliness of the service. Review collected by and hosted on G2.com.

What do you dislike about myBiz by MakeMyTrip?

I find that the booking experience with myBiz by MakeMyTrip could be improved by incorporating artificial intelligence (AI). The current process could be enhanced to provide better filtering options, assist in finding the best rates, and suggest alternate routes for trips. This would make the service more efficient and user-friendly. Review collected by and hosted on G2.com.

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