mSpy Reviews & Product Details

Nothing It was a horrible scam that never worked for me not for one second and they refused to give me a refund after knowing that I can't use it Review collected by and hosted on G2.com.

I am quite frustrated with mSpy's misleading setup information and poor customer support. Initially, I wasn't told I needed physical access to the device I wished to monitor, which was not possible for me. This information was only revealed after I purchased the service. Furthermore, when I contacted customer service to explain the issue, they suggested purchasing a $100 upgrade for remote access, which turned out to be ineffective as the service still didn't work. Despite being charged this additional amount, the software has not worked a single day, nor has it solved any monitoring needs as promised. My request for a refund was denied, with them offering only to freeze my account instead, even though I had made it clear from the start that I would never have access to the device. The entire experience felt like a scam, leaving me with wasted resources and unresolved issues. Additionally, there is a lack of transparency and upfront communication about what the service entails and requires. I find the customer service unhelpful and unaccommodating, especially when it comes to refund policies, reinforcing my belief that the service was not worth the investment. Review collected by and hosted on G2.com.

Nothing horrible experience. Software didn't not work as described and the customer service was way below par. Review collected by and hosted on G2.com.

Everything, it took almost 4 weeks to login. They refused to refund my money. Do no reply to emails. Bad experience. Review collected by and hosted on G2.com.

It will track messages, no social media! Review collected by and hosted on G2.com.

It will not monitor SnapChat or any other social media application that needs to be monitored for children. I asked for a refund after trying for 30 minutes, but they said their refund policy protects them from pretty much any refund you want. Absolute garbage! I am so frustrated. Review collected by and hosted on G2.com.

App and website blocking. We can block inappropriate apps websites using mSpy Review collected by and hosted on G2.com.

Occasional bugs/delays while syncing data Review collected by and hosted on G2.com.

1. User friendly product.

2. WIthin the budget and above the expectations. Review collected by and hosted on G2.com.

1. Needs little more tech features like psuedo tracing - Like to be able to trace any mobile. Review collected by and hosted on G2.com.

The most helpful thing about mSpy is it's ability to fully monitor your children's internet activity. I personally have a nephew so whenever he comes to visit, it's nice to make sure that he isn't going on sites that he shouldn't be going on, as well as ensuring that he isn't viewing anything that a kid shouldn't come across via social media. Review collected by and hosted on G2.com.

I'd say the biggest downside about mSpy is the value of it. For a per-month subscription, you'll have to pay around $69 (although they do have frequent promos in where you can get it for $48 instead). Unfortunately, in terms of the subscription, it is on a per device basis so although you're paying a lot of money, you're only going to be able to use it for one device. Review collected by and hosted on G2.com.

I could not see anything beneficial at all Review collected by and hosted on G2.com.

A refund is an absolute joke. They keep changing direction Review collected by and hosted on G2.com.

It really helps in situations where there is crime or peoples phones or social medias need to be scanned. Review collected by and hosted on G2.com.

I personally think mSpy is a great platform and don't have anything to say bad about it. Review collected by and hosted on G2.com.

Nothing was good about this app - I do not recommend. Review collected by and hosted on G2.com.

After I purchased, I found out that there is limited functionality for non rooted phone. I was still ok with this but even the limited functionality was not working. What was WORSE was that the app is visible on Android 12 (google pixel 4) . I messaged with customer service many times in the two days I was trying to make this work and the end result was that it's visible in the play store and therefore USELESS. Customer service forwarded for a refund and I deleted the app. Now they are coming back to say the reason its not working is because the app was deleted. Ridiculous! Please refund me money and I don't recommend using this service. Review collected by and hosted on G2.com.

Very easy to facilitate the tracking of the company's workers and resources they are using. Review collected by and hosted on G2.com.

The working of this system is very easy and efficient for use. I haven't experienced any difficulty in using this system.This system only needs an upgrade for efficient working. Review collected by and hosted on G2.com.