MSP360 Backup Reviews & Product Details

Having now used the product for persona and business use, I've adapted all my personal backups to use M365 Backup - backing up to B2 and local drives as well as Wasabi for additional protection. It's incredibly straight forward to use and it's as close to "set it and forget it" as backups can be. Review collected by and hosted on G2.com.

With most backup systems, if you want to make the best use of it, you'll need to use their own backup formats and as such, you'll need the software to recover backups - you can't just log in to your remote storage and simply copy from there. Otherwise there is very little not to like. Review collected by and hosted on G2.com.

Easy to use Does not require a lot of babysitting. Recovery is pretty smooth. Review collected by and hosted on G2.com.

Not being able to deploy and setup backup plans to devices remotely. Support is quick to respond and very helpful. Review collected by and hosted on G2.com.

It's easy to get up and running, and doesn't require a lot of attention Review collected by and hosted on G2.com.

It would be nice to have an easier way to restore files on demand without a restore plan. Review collected by and hosted on G2.com.

Ease of use, integration to Microsoft 365. Review collected by and hosted on G2.com.

Some items aren't inherently intuitive, but you can work around that. Review collected by and hosted on G2.com.

I was looking for a solution to backup Hyper-V virtual machines that fell into my lap. I looked around and kept seeing MSP360 popping up. They set a meeting up with me and went over every question I had and had an answer for everything I threw at them. I feel confident if there was a failure or I needed to restore a VM I would be able to, and have done so on a couple occasions. I have since switched all of my customers to MSP360 from SQL version of backup, to just a normal windows server to replace the on prem windows server backup. Couldn't be happier with the level of service and support I have gotten. Review collected by and hosted on G2.com.

I haven't seen any issues or downsides. There have been a few times backups didn't complete and errors thrown, but normally it was an issue with my configuration of the backup, or the first backup not being complete when starting a second backup. Review collected by and hosted on G2.com.

It is easy to deploy, the interface is simple but contains exactly what you need to see. We have done restores and they have worked as promised. It can be summed up in the fact that it just works as it is supposed to do. Review collected by and hosted on G2.com.

I hate that it doens't easily intergrate into our RMM :-( But its not a HUGE deal for how good of a product it is. Review collected by and hosted on G2.com.

Love the fast and easy onboarding experience! Review collected by and hosted on G2.com.

Support can be a little slow or unhelpful. Review collected by and hosted on G2.com.

Very intuitive and logical platform. Provides many cloud storage options. Review collected by and hosted on G2.com.

No local storage immutable backups options. Have immuntable cloud options. Restore process is a bit longer than other platforms. Not a huge deal since restores are not an eveyday task. Review collected by and hosted on G2.com.

The MSP360 managed backup is a very scalable backup solution that allows us to bring our own storage. They support just about every cloud and local backup storage target you can think of. Review collected by and hosted on G2.com.

Sometimes there are issues with software updates but they are usually resolved in a timely manner and the support is responsive. Review collected by and hosted on G2.com.

it is straightforward to set up and use. Review collected by and hosted on G2.com.

many other features are in the same space as managed backup that sometimes it "bloats" the experience Review collected by and hosted on G2.com.