# MSP360 Backup vs NAKIVO Backup & Replication Comparison --- ## AI Generated Summary - **G2 reviewers report** that NAKIVO Backup & Replication excels in **ease of use** , with users appreciating its all-in-one design that integrates backup, replication, and instant recovery into a single web interface. This streamlined approach is complemented by strong automation features, making daily operations more efficient. - **Users say** that MSP360 Backup stands out for its **cost-effectiveness** and simplicity, with many highlighting the straightforward setup process that requires no separate network or firewall configurations. This ease of management allows users to focus on their core tasks without getting bogged down by complex backup procedures. - **According to verified reviews** , NAKIVO Backup & Replication offers **superior support** , with 24/7 availability and dedicated communication from sales representatives. This level of support is particularly valued by users who need quick resolutions to issues, enhancing their overall experience with the product. - **Reviewers mention** that while MSP360 Backup is reliable and versatile, it may not always meet the specific workflow needs of larger organizations. Users have noted that while it is a great fit for small businesses, it can struggle with more complex backup requirements. - **G2 reviewers highlight** that NAKIVO Backup & Replication has a higher overall satisfaction score, reflecting its robust performance and user-friendly features. Users have praised its efficient incremental backups and change tracking, which contribute to a seamless backup experience. - **Users report** that MSP360 Backup, while effective for small businesses, may not provide the same level of advanced features as NAKIVO, particularly in areas like **disaster recovery** and **automation**. However, its strong focus on simplicity and cost makes it a compelling choice for users prioritizing those aspects. --- ## Frequently Asked Questions ### What is the difference between MSP360 Backup vs NAKIVO? NAKIVO stands out from MSP360 Backup with higher reviewer ratings, stronger support and setup scores, and a larger all-time mention count for ease of use. | [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | [NAKIVO](https://www.g2.com/products/nakivo-backup-replication/reviews) | | --- | --- | | 4.5/5 (551 reviews) | 4.7/5 (362 reviews) | | Small-Business | Small-Business | | 8.8 | 9.4 | | 8.6 | 9.4 | | Ease of Use (48 all-time mentions) | Ease of Use (86 all-time mentions) | ### How do the pricing models of MSP360 Backup and NAKIVO compare? NAKIVO is rated higher for value, with a stronger Price/Cost satisfaction score than MSP360 Backup. - **MSP360 Backup:** In recent reviews, many highlight its affordability and cost-effectiveness, especially for small businesses and MSPs. - **NAKIVO:** Reviewers consistently describe NAKIVO as cost-effective, with 52 all-time mentions of affordability and praise for its value relative to features and support. - **Switching reasons:** Several reviewers mention switching to NAKIVO from higher-priced competitors due to better pricing and value. ### What are the best alternatives to MSP360 Backup and NAKIVO? Veeam Data Platform, Cove Data Protection, and Acronis Cyber Protect are the top alternatives to MSP360 Backup and NAKIVO. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | 4.5/5 (551) | Small-Business | Affordable and cost-effective for small businesses | Ease of Use (48 all-time mentions) | | [NAKIVO](https://www.g2.com/products/nakivo-backup-replication/reviews) | 4.7/5 (362) | Small-Business | Cost-effective, strong value for features | Ease of Use (86 all-time mentions) | | [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749) | Mid-Market | — | Enterprise-grade backup and recovery | | [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443) | Small-Business | — | Cloud-first backup and fast recovery | ### Which Server Backup features should I prioritize when comparing MSP360 Backup and NAKIVO? Buyers should prioritize ease of use, management, integrations, support quality, and cost-effectiveness when comparing MSP360 Backup and NAKIVO. - **Ease of Use:** NAKIVO has 86 all-time mentions for ease of use and a 9.5 score, while MSP360 Backup has 48 mentions and an 8.7 score. - **Management:** NAKIVO scores 9.4 for Ease of Admin, MSP360 Backup 8.9; management is a top-cited feature for both. - **Integrations:** NAKIVO has 26 all-time mentions for integrations, including VMware vSphere, while MSP360 Backup has fewer recent integration mentions. - **Support Quality:** NAKIVO scores 9.4 for Quality of Support with 64 all-time mentions, MSP360 Backup scores 8.6 with 20 mentions. - **Cost-Effectiveness:** NAKIVO has 52 all-time mentions for affordability, MSP360 Backup 15, with both products praised for value in recent reviews. ### What are the pros and cons of MSP360 Backup vs NAKIVO? NAKIVO's headline strength is ease of use and management, while MSP360 Backup is praised for affordability and flexibility. - **MSP360 Backup strengths:** Ease of use (48 all-time mentions), affordable pricing (15), flexible backup options, centralized management, and reliable support (20). - **MSP360 Backup trade-offs:** Some reviewers note a learning curve for advanced features, less intuitive interface design (10), and limited integrations compared to competitors. - **NAKIVO strengths:** Ease of use (86 all-time mentions), strong management features, high reliability (46), cost-effectiveness (52), and robust customer support (64). - **NAKIVO trade-offs:** A few reviewers mention a steeper learning curve for advanced features and desire for more detailed reporting or integrations with ITSM platforms. ### Is MSP360 Backup or NAKIVO better for small businesses? NAKIVO is the better fit for small businesses, with higher satisfaction scores and more reviewer-cited strengths in this segment. - **MSP360 Backup:** Largest segment is Small-Business; reviewers highlight affordability and flexibility for small teams, but note a steeper learning curve for advanced features. - **NAKIVO:** Largest segment is Small-Business; reviewers consistently praise ease of use, management, and support, making it highly recommended for small business environments. ### Which Server Backup platform has better integrations? NAKIVO is favored by reviewers for integrations, with more all-time mentions and specific third-party platform support. - **MSP360 Backup:** Reviewers mention integration with cloud storage providers and platforms like AWS and Wasabi in recent reviews, but with fewer all-time integration mentions. - **NAKIVO:** Integrations with VMware vSphere are cited in 2 all-time mentions, and 26 all-time mentions reference integrations overall, including support for platforms like Synology and Backblaze. ### How do MSP360 Backup and NAKIVO compare on customer support? NAKIVO leads MSP360 Backup in Quality of Support by 0.8 points, a material difference. - **MSP360 Backup:** Reviewers describe support as responsive and helpful, with 20 all-time mentions, but a few note occasional delays or less detailed guidance for complex issues. - **NAKIVO:** Reviewers consistently praise support for speed, expertise, and availability, with 64 all-time mentions and frequent references to live onboarding and remote troubleshooting. ### Which is easier to implement, MSP360 Backup or NAKIVO? NAKIVO outperforms MSP360 Backup on Ease of Setup by 0.6 points, a material difference. - **MSP360 Backup:** Reviewers describe setup as straightforward for basic use cases, but note a learning curve for advanced configurations and some technical hurdles for new users. - **NAKIVO:** Reviewers consistently highlight easy and fast setup, intuitive onboarding, and clear documentation, with many stating deployment took less than an hour. ### Which product has better Management? NAKIVO is rated higher for Management, with stronger scores and more reviewer-cited strengths. - **MSP360 Backup:** Ease of Admin score is 8.9; management is cited in 9 all-time mentions, with reviewers noting centralized management and flexibility. - **NAKIVO:** Ease of Admin score is 9.4; management is a top-cited feature, with reviewers praising centralized, unified management and ease of handling multiple environments. | | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 553 | 364 | | **Largest Market Segment** | Small-Business (81.5% of reviews) | Small-Business (58.0% of reviews) | | **Entry Level Price** | Free | Contact Us | --- ## Top Pros & Cons ### MSP360 Backup Pros: - Ease of Use (39 reviews) - Backup Solutions (32 reviews) Cons: - Poor Interface Design (10 reviews) - Poor Customer Support (9 reviews) ### NAKIVO Backup & Replication Pros: - Ease of Use (86 reviews) - Backup Solutions (73 reviews) Cons: - Backup Issues (19 reviews) - Backup Problems (13 reviews) --- ## Ratings Comparison | Rating | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Meets Requirements** | 9.2 (467 reviews) | 9.4 (302 reviews) | | **Ease of Use** | 8.7 (469 reviews) | 9.5 (311 reviews) | | **Ease of Setup** | 8.8 (354 reviews) | 9.4 (297 reviews) | | **Ease of Admin** | 8.9 (331 reviews) | 9.4 (273 reviews) | | **Quality of Support** | 8.6 (354 reviews) | 9.5 (280 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (293 reviews) | 9.4 (269 reviews) | | **Product Direction (% positive)** | 8.7 (443 reviews) | 9.6 (293 reviews) | --- ## Pricing ### MSP360 Backup #### Entry-Level Pricing Plan: MSP360 Free Backup Price: Free Key Features: - Windows, macOS, Linux backup - File-level backup [Browse all 3 editions](https://www.g2.com/products/msp360-backup/pricing) #### Free Trial Yes ### NAKIVO Backup & Replication #### Entry-Level Pricing Plan: Enterprise Plus Price: Contact Us Description: Contact NAKIVO for Quote Key Features: - All Enterprise Essentials/Enterprise features plus: - Backup from Storage Snapshots - Role-Based Access Control [Browse all 3 editions](https://www.g2.com/products/nakivo-backup-replication/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Server Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | 9.2/10 | 200 | | **NAKIVO Backup & Replication** | 8.8/10 | 146 | #### Compatibility | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **File Server Backup** | 9.6 (145 reviews) | 9.5 (105 reviews) | | **Database Server Backup** | 9.2 (108 reviews) | 9.4 (95 reviews) | | **Virtual Machines** | 8.8 (99 reviews) | 9.7 (123 reviews) | | **Repository Models** | 8.7 (89 reviews) | 9.3 (105 reviews) | | **VM Backup** | Not enough data | Not enough data | #### Management | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Continuous Backup** | 9.0 (123 reviews) | 9.4 (101 reviews) | | **Disaster Recovery** | 9.0 (129 reviews) | 9.4 (108 reviews) | | **Storage Capacity** | 9.1 (138 reviews) | 9.3 (110 reviews) | | **Remote Backup** | 9.4 (136 reviews) | 9.3 (101 reviews) | | **Activity Monitoring** | 8.9 (124 reviews) | 9.2 (107 reviews) | | **Data Recovery** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Differential Backup** | Not enough data | Not enough data | | **Incremental Backup** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | #### Compliance | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Security Standards** | 9.2 (128 reviews) | 9.1 (100 reviews) | | **Cloud Data Protection** | 9.2 (128 reviews) | 8.8 (91 reviews) | | **Data Deduplication** | 8.7 (101 reviews) | 9.0 (99 reviews) | | **Ransomware Protection** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | #### Agentic AI - Server Backup | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Autonomous Task Execution** | 9.7 (6 reviews) | 7.4 (16 reviews) | | **Multi-step Planning** | 9.7 (6 reviews) | 8.3 (17 reviews) | | **Cross-system Integration** | 9.0 (7 reviews) | 9.4 (18 reviews) | | **Adaptive Learning** | 9.7 (5 reviews) | 6.8 (13 reviews) | | **Proactive Assistance** | 9.7 (6 reviews) | 7.6 (14 reviews) | | **Decision Making** | 9.7 (5 reviews) | 7.3 (13 reviews) | | **File Transfer** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Data Loss Prevention** | Not enough data | Not enough data | | **Bare-Metal Restore** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Data Replication** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Compression** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Multi-OS** | Not enough data | Not enough data | | **Backup Scheduling** | Not enough data | Not enough data | | **Backup Log** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Sensitive Data Identification** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Multiple Format Support** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | 8.8/10 | 121 | | **NAKIVO Backup & Replication** | 8.4/10 | 38 | #### Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Real-time Sync** | 8.7 (84 reviews) | 9.0 (37 reviews) | | **Storage Capacity** | 9.4 (103 reviews) | 9.2 (35 reviews) | | **Remote Backup** | 9.4 (106 reviews) | 9.2 (36 reviews) | | **Versioning** | 9.1 (93 reviews) | 9.1 (35 reviews) | | **Mobile Backup Application** | 7.3 (32 reviews) | 7.8 (32 reviews) | #### Compatibility | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Disk Backup** | 9.4 (95 reviews) | 9.3 (36 reviews) | | **Local Backup** | 9.4 (98 reviews) | 9.2 (35 reviews) | | **Storage Formats** | 9.1 (99 reviews) | 9.3 (34 reviews) | | **Automatic Backup** | Not enough data | Not enough data | | **Cloud Backup** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | #### Management | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **File Sharing** | Feature Not Available | 8.8 (34 reviews) | | **Security Standards** | 9.0 (95 reviews) | 9.2 (34 reviews) | | **Encrypted Storage** | 9.2 (98 reviews) | 8.9 (36 reviews) | #### Agentic AI - Online Backup | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Autonomous Task Execution** | 8.9 (6 reviews) | 6.7 (5 reviews) | | **Multi-step Planning** | 8.6 (7 reviews) | 6.7 (5 reviews) | | **Cross-system Integration** | 9.0 (8 reviews) | 7.3 (5 reviews) | | **Adaptive Learning** | 8.3 (6 reviews) | 7.7 (5 reviews) | | **Proactive Assistance** | 8.1 (6 reviews) | 8.0 (5 reviews) | | **Decision Making** | 8.1 (6 reviews) | 7.3 (5 reviews) | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Remote Synchronization** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Real Time Synchronization** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Synchronization Scheduling** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Data Recovery** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Conflict Tracking** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Two-Way Synchronization** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | ### SaaS Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | N/A | N/A | | **NAKIVO Backup & Replication** | 8.9/10 | 18 | #### Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Real-time Sync** | Not enough data | 8.6 (16 reviews) | | **Storage Capacity** | Not enough data | 9.2 (16 reviews) | | **Remote Backup** | Not enough data | 9.4 (15 reviews) | | **Versioning** | Not enough data | 9.4 (16 reviews) | #### Compatibility | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Endpoint Variety** | Not enough data | 8.8 (15 reviews) | | **SaaS Application Variety** | Not enough data | 9.0 (16 reviews) | | **Storage Formats** | Not enough data | 8.7 (14 reviews) | #### Management | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **File Sharing** | Not enough data | 8.2 (15 reviews) | | **Security Standards** | Not enough data | 8.7 (14 reviews) | | **Encrypted Storage** | Not enough data | 9.1 (15 reviews) | #### Agentic AI - SaaS Backup | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Database Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | N/A | N/A | | **NAKIVO Backup & Replication** | 9.2/10 | 53 | #### Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Data Backup** | Not enough data | 9.5 (48 reviews) | | **Backup Automation** | Not enough data | 9.6 (48 reviews) | | **Integration** | Not enough data | 9.2 (46 reviews) | | **Diverse Database Handling** | Not enough data | 9.2 (45 reviews) | | **Cloud Backup** | Not enough data | Not enough data | | **Continuous Backup** | Not enough data | Not enough data | #### Admin | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Backup Management** | Not enough data | 9.5 (47 reviews) | | **Resource Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Incremental Backup** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | #### Agentic AI - Database Backup | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Autonomous Task Execution** | Not enough data | 9.0 (5 reviews) | | **Multi-step Planning** | Not enough data | 9.7 (5 reviews) | | **Cross-system Integration** | Not enough data | 8.7 (5 reviews) | | **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | | **Proactive Assistance** | Not enough data | 9.3 (5 reviews) | | **Decision Making** | Not enough data | 9.7 (5 reviews) | #### Additional Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Access Controls/Permissions** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Data Recovery** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Scheduled/Automated Reports** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Backup Scheduling** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Data Replication** | Not enough data | Not enough data | | **Local Server Options** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Compression** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Backup Log** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Remote Server Options** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Web Access/Restoration** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | ### Data Replication | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | N/A | N/A | | **NAKIVO Backup & Replication** | 8.8/10 | 41 | #### Management | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Real-Time Analytics** | Not enough data | 9.0 (38 reviews) | | **Solution Integration** | Not enough data | 8.7 (35 reviews) | | **Infrastructure Compatibility** | Not enough data | 9.1 (38 reviews) | | **Monitoring** | Not enough data | 8.9 (39 reviews) | #### Solution Provision | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **System Failover** | Not enough data | 8.6 (34 reviews) | | **Pay by Usage** | Not enough data | 8.5 (35 reviews) | | **Service Provision** | Not enough data | 8.9 (34 reviews) | ### PC Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | 8.4/10 | 22 | | **NAKIVO Backup & Replication** | N/A | N/A | #### Functionality | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Incremental Backup** | 9.6 (20 reviews) | Not enough data | | **OS Boot Recovery** | 7.8 (18 reviews) | Not enough data | | **Bootable Disk** | 7.7 (18 reviews) | Not enough data | | **Online Restore** | 9.2 (20 reviews) | Not enough data | #### Performance | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Multiple Backup Versions** | 9.2 (19 reviews) | Not enough data | | **Unlimited Backup** | 9.6 (19 reviews) | Not enough data | | **Deduplication** | 9.0 (18 reviews) | Not enough data | | **Lag Free Operation** | 9.2 (17 reviews) | Not enough data | #### Agentic AI - PC Backup | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | 8.6 (6 reviews) | Not enough data | | **Proactive Assistance** | 6.0 (5 reviews) | Not enough data | | **Decision Making** | 6.0 (5 reviews) | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **MSP360 Backup** | N/A | N/A | | **NAKIVO Backup & Replication** | N/A | N/A | #### Management | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup) **Unique to MSP360 Backup (1):** [PC Backup Software](https://www.g2.com/categories/pc-backup) **Unique to NAKIVO Backup & Replication (3):** [Data Replication Software](https://www.g2.com/categories/data-replication), [Database Backup Software](https://www.g2.com/categories/database-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup) --- ## Reviewer Demographics ### By Company Size | Segment | MSP360 Backup | NAKIVO Backup & Replication | |---|---|---| | **Small-Business** | 81.5% | 58.0% | | **Mid-Market** | 14.4% | 38.0% | | **Enterprise** | 4.2% | 4.0% | ### By Industry #### MSP360 Backup - **Information Technology and Services:** 27.3% - **Computer & Network Security:** 9.7% - **Computer Software:** 8.7% - **Computer Networking:** 2.8% - **Accounting:** 2.1% - **Non-Profit Organization Management:** 2.1% - **Retail:** 1.9% - **Financial Services:** 1.7% - **Hospital & Health Care:** 1.7% - **Marketing and Advertising:** 1.7% - **Other:** 40.2% #### NAKIVO Backup & Replication - **Information Technology and Services:** 23.1% - **Computer & Network Security:** 9.1% - **Computer Software:** 6.9% - **Telecommunications:** 3.1% - **Non-Profit Organization Management:** 1.9% - **Hospital & Health Care:** 1.9% - **Government Administration:** 1.9% - **Retail:** 1.9% - **Computer Networking:** 1.9% - **Transportation/Trucking/Railroad:** 1.9% - **Other:** 46.6% --- ## Alternatives ### Alternatives to MSP360 Backup - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (750 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (442 reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (294 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (744 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (2022 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (462 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (397 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5034 reviews) - [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1448 reviews) ### Alternatives to NAKIVO Backup & Replication - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (750 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (744 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (442 reviews) - [BDRShield](https://www.g2.com/products/bdrshield/reviews) — 4.3/5 stars (155 reviews) - [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (288 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (397 reviews) - [Hornetsecurity VM Backup](https://www.g2.com/products/hornetsecurity-vm-backup/reviews) — 4.7/5 stars (274 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (462 reviews) - [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1448 reviews) --- ## Top Discussions ### MSP360 Backup - Title: [Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze ?](https://www.g2.com/discussions/has-anyone-use-msp360-to-backup-from-cloud-to-cloud-or-with-b2-backblaze) — 2 comments, 1 upvote > **Top comment:** "I've used it with B2 quite a lot and it has worked well. I've also used it for cloud to cloud and that has been problematic. I consistently get warnings..." - Title: [Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?](https://www.g2.com/discussions/is-there-a-version-of-cloudberry-backup-for-managed-service-providers-and-businesses-looking-for-more-centralized-management) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes, CloudBerry Managed Backup was developed specifically for MSPs and businesses looking to manage larger environments in a centralized manner. It is a SaaS..." - Title: [What do I need to start using CloudBerry Backup?](https://www.g2.com/discussions/what-do-i-need-to-start-using-cloudberry-backup) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes. For..." - Title: [Does CloudBerry Backup provide backup storage space?](https://www.g2.com/discussions/does-cloudberry-backup-provide-backup-storage-space) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "No, customers choose one of the many supported cloud storage providers independently of CloudBerry Backup. CloudBerry decouples backup storage from our..." - Title: [Which storage providers does CloudBerry Backup support?](https://www.g2.com/discussions/which-storage-providers-does-cloudberry-backup-support) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "CloudBerry Backup supports over 30 popular cloud storage providers, including: Amazon S3, Amazon Cloud Drive, Google Cloud Storage, Google Drive, Microsoft..." ### NAKIVO Backup & Replication - Title: [What is NAKIVO Backup & Replication used for?](https://www.g2.com/discussions/what-is-nakivo-backup-replication-used-for) — 1 comment *(includes official response)* > **Top comment:** "NAKIVO Backup & Replication is a backup and disaster recovery solution for SMBs, enterprises and MSPs. It supports hybrid and multi-cloud environments,..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/msp360-backup-vs-nakivo-backup-replication)