# MSP360 Backup vs NAKIVO Backup & Replication Comparison
---
## AI Generated Summary
- **G2 reviewers report** that NAKIVO Backup & Replication excels in user experience, with many users highlighting its **ease of use** and **quick implementation**. One user mentioned, "I like the user experience that NAKIVO offers, the support has been very good, and it is easy to use," which reflects its strong performance in these areas.
- **Users say** that MSP360 Backup is a feature-rich solution that is **easy to implement** , particularly for small businesses. Reviewers appreciate its integration capabilities, such as with Google, and its **deduplication and compression** features, which enhance backup speed and efficiency.
- **According to verified reviews** , NAKIVO Backup & Replication has a slight edge in overall satisfaction, reflected in its higher G2 Score. Users have noted its reliability and speed, especially for backing up Office365 mailboxes and virtual machines, making it a solid choice for businesses looking for dependable performance.
- **Reviewers mention** that while MSP360 Backup has a strong focus on small businesses, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, many users still find it to be one of the best solutions available, praising its **user-friendly interface**.
- **G2 reviewers highlight** that NAKIVO Backup & Replication offers competitive pricing without sacrificing quality, making it an attractive alternative for companies that do not require all the features of more expensive solutions like Veeam. Users appreciate the value it provides, stating, "It’s a great alternative for companies that don’t need all the features of Veeam Backup."
- **Users report** that both products have strong support, but NAKIVO Backup & Replication stands out with its consistently positive feedback regarding customer service. One user noted, "Support always answers," indicating a reliable support system that enhances the overall user experience.



| | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 544 | 352 | 
| **Largest Market Segment** | Small-Business (81.2% of reviews) | Small-Business (57.7% of reviews) | 
| **Entry Level Price** | Free | Starting at $3.50 1 Starting at $3.5 per workload/month Per Month | 

---
## Top Pros & Cons

### MSP360 Backup

Pros:
- Ease of Use (48 reviews)
- Backup Solutions (32 reviews)

Cons:
- Poor Interface Design (10 reviews)
- Backup Issues (9 reviews)

### NAKIVO Backup & Replication

Pros:
- Ease of Use (89 reviews)
- Backup Solutions (74 reviews)

Cons:
- Backup Issues (19 reviews)
- Backup Problems (13 reviews)

---
## Ratings Comparison
| Rating | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
  | **Meets Requirements** | 9.2 (461 reviews) | 9.4 (292 reviews) | 
  | **Ease of Use** | 8.7 (462 reviews) | 9.6 (300 reviews) | 
  | **Ease of Setup** | 8.9 (347 reviews) | 9.4 (286 reviews) | 
  | **Ease of Admin** | 8.9 (328 reviews) | 9.4 (268 reviews) | 
  | **Quality of Support** | 8.6 (347 reviews) | 9.4 (270 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (290 reviews) | 9.4 (264 reviews) | 
  | **Product Direction (% positive)** | 8.8 (440 reviews) | 9.6 (285 reviews) | 

---
## Pricing

### MSP360 Backup

#### Entry-Level Pricing

Plan: MSP360 Free Backup

Price: Free

Key Features:
- Windows, macOS, Linux backup
- File-level backup

[Browse all 3 editions](https://www.g2.com/products/msp360-backup/pricing)

#### Free Trial

Yes

### NAKIVO Backup & Replication

#### Entry-Level Pricing

Plan: Enterprise Essentials/Enterprise (Starting at $3.5 per workload/month)

Price: Starting at $3.50 1 Starting at $3.5 per workload/month Per Month

Description: Perpetual License: From $329 per CPU socket Subscription License: From $3.5 per workload/month

Key Features:
- Install on Windows, Linux, Raspberry Pi, or as a VA/AMI
- All Pro Essentials/Pro features plus:
- Backup to Cloud

[Browse all 3 editions](https://www.g2.com/products/nakivo-backup-replication/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | 9.3/10 | 195 |
| **NAKIVO Backup & Replication** | 8.8/10 | 137 |

#### Compatibility 

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **File Server Backup** | 9.6 (145 reviews) | 9.5 (104 reviews) | 
| **Database Server Backup** | 9.2 (108 reviews) | 9.4 (95 reviews) | 
| **Virtual Machines** | 8.8 (99 reviews) | 9.6 (119 reviews) | 
| **Repository Models** | 8.8 (87 reviews) | 9.3 (104 reviews) | 

#### Management

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Continuous Backup** | 9.0 (123 reviews) | 9.4 (100 reviews) | 
| **Disaster Recovery** | 9.0 (127 reviews) | 9.4 (105 reviews) | 
| **Storage Capacity** | 9.1 (138 reviews) | 9.3 (110 reviews) | 
| **Remote Backup** | 9.5 (135 reviews) | 9.3 (101 reviews) | 
| **Activity Monitoring** | 8.9 (124 reviews) | 9.2 (107 reviews) | 

#### Compliance

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Security Standards** | 9.2 (128 reviews) | 9.1 (100 reviews) | 
| **Cloud Data Protection** | 9.2 (128 reviews) | 8.8 (89 reviews) | 
| **Data Deduplication** | 8.7 (101 reviews) | 9.0 (99 reviews) | 

#### Agentic AI - Server Backup

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Autonomous Task Execution** | 9.7 (6 reviews) | 7.4 (16 reviews) | 
| **Multi-step Planning** | 9.7 (6 reviews) | 8.3 (17 reviews) | 
| **Cross-system Integration** | 9.7 (6 reviews) | 9.4 (18 reviews) | 
| **Adaptive Learning** | 9.7 (5 reviews) | 6.8 (13 reviews) | 
| **Proactive Assistance** | 9.7 (6 reviews) | 7.8 (13 reviews) | 
| **Decision Making** | 9.7 (5 reviews) | 7.3 (13 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | 8.8/10 | 119 |
| **NAKIVO Backup & Replication** | 8.4/10 | 38 |

#### Functionality

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Real-time Sync** | 8.7 (83 reviews) | 9.0 (37 reviews) | 
| **Storage Capacity** | 9.4 (102 reviews) | 9.2 (35 reviews) | 
| **Remote Backup** | 9.4 (105 reviews) | 9.2 (36 reviews) | 
| **Versioning** | 9.1 (91 reviews) | 9.1 (35 reviews) | 
| **Mobile Backup Application** | 7.3 (32 reviews) | 7.8 (32 reviews) | 

#### Compatibility 

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Disk Backup** | 9.4 (94 reviews) | 9.3 (36 reviews) | 
| **Local Backup** | 9.4 (98 reviews) | 9.2 (35 reviews) | 
| **Storage Formats** | 9.1 (99 reviews) | 9.3 (34 reviews) | 

#### Management

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **File Sharing** | Feature Not Available | 8.8 (34 reviews) | 
| **Security Standards** | 9.0 (95 reviews) | 9.2 (34 reviews) | 
| **Encrypted Storage** | 9.2 (97 reviews) | 8.9 (36 reviews) | 

#### Agentic AI - Online Backup

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Autonomous Task Execution** | 8.9 (6 reviews) | 6.7 (5 reviews) | 
| **Multi-step Planning** | 8.6 (7 reviews) | 6.7 (5 reviews) | 
| **Cross-system Integration** | 8.8 (7 reviews) | 7.3 (5 reviews) | 
| **Adaptive Learning** | 8.3 (6 reviews) | 7.7 (5 reviews) | 
| **Proactive Assistance** | 8.1 (6 reviews) | 8.0 (5 reviews) | 
| **Decision Making** | 8.1 (6 reviews) | 7.3 (5 reviews) | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | N/A | N/A |
| **NAKIVO Backup & Replication** | 8.9/10 | 18 |

#### Functionality

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.6 (16 reviews) | 
| **Storage Capacity** | Not enough data | 9.2 (16 reviews) | 
| **Remote Backup** | Not enough data | 9.4 (15 reviews) | 
| **Versioning** | Not enough data | 9.4 (16 reviews) | 

#### Compatibility 

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.8 (15 reviews) | 
| **SaaS Application Variety** | Not enough data | 9.0 (16 reviews) | 
| **Storage Formats** | Not enough data | 8.7 (14 reviews) | 

#### Management

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (15 reviews) | 
| **Security Standards** | Not enough data | 8.7 (14 reviews) | 
| **Encrypted Storage** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Database Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | N/A | N/A |
| **NAKIVO Backup & Replication** | 9.2/10 | 51 |

#### Functionality

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Data Backup** | Not enough data | 9.5 (48 reviews) | 
| **Backup Automation** | Not enough data | 9.6 (48 reviews) | 
| **Integration** | Not enough data | 9.2 (46 reviews) | 
| **Diverse Database Handling** | Not enough data | 9.2 (45 reviews) | 

#### Admin

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Backup Management** | Not enough data | 9.5 (47 reviews) | 

#### Agentic AI - Database Backup

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (5 reviews) | 
| **Decision Making** | Not enough data | 9.7 (5 reviews) | 

### Data Replication

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | N/A | N/A |
| **NAKIVO Backup & Replication** | 8.8/10 | 41 |

#### Management

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Real-Time Analytics** | Not enough data | 9.0 (38 reviews) | 
| **Solution Integration** | Not enough data | 8.7 (35 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 9.1 (38 reviews) | 
| **Monitoring** | Not enough data | 8.9 (39 reviews) | 

#### Solution Provision

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **System Failover** | Not enough data | 8.6 (34 reviews) | 
| **Pay by Usage** | Not enough data | 8.5 (35 reviews) | 
| **Service Provision** | Not enough data | 8.9 (34 reviews) | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | 8.3/10 | 20 |
| **NAKIVO Backup & Replication** | N/A | N/A |

#### Functionality 

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Incremental Backup** | 9.6 (20 reviews) | Not enough data | 
| **OS Boot Recovery** | 7.8 (18 reviews) | Not enough data | 
| **Bootable Disk** | 7.7 (18 reviews) | Not enough data | 
| **Online Restore** | 9.1 (19 reviews) | Not enough data | 

#### Performance

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Multiple Backup Versions** | 9.2 (18 reviews) | Not enough data | 
| **Unlimited Backup** | 9.6 (19 reviews) | Not enough data | 
| **Deduplication** | 8.9 (17 reviews) | Not enough data | 
| **Lag Free Operation** | 9.2 (17 reviews) | Not enough data | 

#### Agentic AI - PC Backup

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (5 reviews) | Not enough data | 
| **Decision Making** | 6.0 (5 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **MSP360 Backup** | N/A | N/A |
| **NAKIVO Backup & Replication** | N/A | N/A |

#### Management

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Backup Software](https://www.g2.com/categories/online-backup), [Server Backup Software](https://www.g2.com/categories/server-backup)

**Unique to MSP360 Backup (1):** [PC Backup Software](https://www.g2.com/categories/pc-backup)

**Unique to NAKIVO Backup & Replication (3):** [Data Replication Software](https://www.g2.com/categories/data-replication), [Database Backup Software](https://www.g2.com/categories/database-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | MSP360 Backup | NAKIVO Backup & Replication | 
|---|---|---|
| **Small-Business** | 81.2% | 57.7% | 
| **Mid-Market** | 14.6% | 38.5% | 
| **Enterprise** | 4.2% | 3.8% | 

### By Industry

#### MSP360 Backup

- **Information Technology and Services:** 27.3%
- **Computer & Network Security:** 9.2%
- **Computer Software:** 8.7%
- **Computer Networking:** 2.9%
- **Accounting:** 2.1%
- **Non-Profit Organization Management:** 2.1%
- **Retail:** 1.9%
- **Financial Services:** 1.7%
- **Hospital & Health Care:** 1.7%
- **Marketing and Advertising:** 1.7%
- **Other:** 40.6%

#### NAKIVO Backup & Replication

- **Information Technology and Services:** 23.3%
- **Computer & Network Security:** 8.7%
- **Computer Software:** 6.8%
- **Telecommunications:** 2.9%
- **Non-Profit Organization Management:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Government Administration:** 1.9%
- **Retail:** 1.9%
- **Transportation/Trucking/Railroad:** 1.9%
- **Computer Networking:** 1.9%
- **Other:** 46.6%

---
## Alternatives

### Alternatives to MSP360 Backup

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (284 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)

### Alternatives to NAKIVO Backup & Replication

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (732 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [BDRShield](https://www.g2.com/products/bdrshield/reviews) — 4.3/5 stars (155 reviews)
- [Hornetsecurity VM Backup](https://www.g2.com/products/hornetsecurity-vm-backup/reviews) — 4.7/5 stars (274 reviews)
- [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)

---
## Top Discussions

### MSP360 Backup

- Title: [Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze  ?](https://www.g2.com/discussions/has-anyone-use-msp360-to-backup-from-cloud-to-cloud-or-with-b2-backblaze) — 2 comments, 1 upvote
  > **Top comment:** "I've used it with B2 quite a lot and it has worked well.  I've also used it for cloud to cloud and that has been problematic.  I consistently get warnings..."
- Title: [Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?](https://www.g2.com/discussions/is-there-a-version-of-cloudberry-backup-for-managed-service-providers-and-businesses-looking-for-more-centralized-management) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, CloudBerry Managed Backup was developed specifically for MSPs and businesses looking to manage larger environments in a centralized manner. It is a SaaS..."
- Title: [What do I need to start using CloudBerry Backup?](https://www.g2.com/discussions/what-do-i-need-to-start-using-cloudberry-backup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For..."
- Title: [Does CloudBerry Backup provide backup storage space?](https://www.g2.com/discussions/does-cloudberry-backup-provide-backup-storage-space) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No, customers choose one of the many supported cloud storage providers independently of CloudBerry Backup. CloudBerry decouples backup storage from our..."
- Title: [Which storage providers does CloudBerry Backup support?](https://www.g2.com/discussions/which-storage-providers-does-cloudberry-backup-support) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "CloudBerry Backup supports over 30 popular cloud storage providers, including: Amazon S3, Amazon Cloud Drive, Google Cloud Storage, Google Drive, Microsoft..."

### NAKIVO Backup & Replication

- Title: [What is NAKIVO Backup & Replication used for?](https://www.g2.com/discussions/what-is-nakivo-backup-replication-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "NAKIVO Backup & Replication is a backup and disaster recovery solution for SMBs, enterprises and MSPs. It supports hybrid and multi-cloud environments,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/msp360-backup-vs-nakivo-backup-replication)