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# MSP360 Backup vs NAKIVO Backup & Replication Comparison - What are their main differences?

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MSP360 BackupNAKIVO[+ Add Product](#)

Pricing

**MSP360 Backup**
Free Trial

**Free** · MSP360 Free Backup

**NAKIVO Backup & Replication**
Free Trial

**Contact Us** · Enterprise Plus

**Pricing Insights**
from reviews

Time to Implement

**MSP360 Backup**
1 month

Based on 205 responses

**NAKIVO Backup & Replication**
1 month

Based on 139 responses

Return on Investment

**MSP360 Backup**
8 months

Based on 160 responses

**NAKIVO Backup & Replication**
8 months

Based on 113 responses

Perceived Cost

**MSP360 Backup**
$$$$$

**NAKIVO Backup & Replication**
$$$$$

Average Discount

**MSP360 Backup**
16%7% more

**NAKIVO Backup & Replication**
9%

**Pros & Cons**
from reviews

**MSP360 Backup**
[
Ease of Use (39)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1505463&qs=pros-and-cons#reviews)[
Backup Solutions (28)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506603&qs=pros-and-cons#reviews)[
Poor Customer Support (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1502869&qs=pros-and-cons#reviews)[
Poor Interface Design (8)
](https://www.g2.com/products/msp360-backup/reviews?filters%5Bsentiment_snippet%5D=1506390&qs=pros-and-cons#reviews)

**NAKIVO Backup & Replication**
[
Ease of Use (86)
](https://www.g2.com/products/nakivo-backup-replication/reviews?filters%5Bsentiment_snippet%5D=1386859&qs=pros-and-cons#reviews)[
Backup Solutions (73)
](https://www.g2.com/products/nakivo-backup-replication/reviews?filters%5Bsentiment_snippet%5D=1386843&qs=pros-and-cons#reviews)[
Backup Issues (19)
](https://www.g2.com/products/nakivo-backup-replication/reviews?filters%5Bsentiment_snippet%5D=1386369&qs=pros-and-cons#reviews)[
Backup Problems (13)
](https://www.g2.com/products/nakivo-backup-replication/reviews?filters%5Bsentiment_snippet%5D=1386213&qs=pros-and-cons#reviews)

Integrations

**MSP360 Backup**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee1de7152716862f87f5af284ae296e2/backblaze-b2-cloud-storage.png "Product Avatar Image")

Backblaze B2 Cloud Storage

](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ad9356372f01e6f58c7a15a7414eff9d/bacula-enterprise.png "Product Avatar Image")

Bacula Enterprise

](https://www.g2.com/products/bacula-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03f8d2757ccca353d8c2fd621675709f/bitrix24.png "Product Avatar Image")

Bitrix24

](https://www.g2.com/products/bitrix24/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1745975c816c923fef28ea533f604d6e/cloudmover-for-aws-s3.jpg "Product Avatar Image")

CloudMover™ for AWS S3

](https://www.g2.com/products/cloudmover-for-aws-s3/reviews)[
View all
](https://www.g2.com/products/msp360-backup/integrations)

**NAKIVO Backup & Replication**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b516c0f4f311018fb53607a19f6a58a4/aws-and-cloud-services.jpg "Product Avatar Image")

AWS and Cloud Services

](https://www.g2.com/products/aws-and-cloud-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8b5125080bbfa8015af0e90552c591ca/aws-connect.png "Product Avatar Image")

AWS Connect

](https://www.g2.com/products/aws-connect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-blob-storage.jpg "Product Avatar Image")

Azure Blob Storage

](https://www.g2.com/products/azure-blob-storage/reviews)[
View all
](https://www.g2.com/products/nakivo-backup-replication/integrations)

Screenshots

**MSP360 Backup**
 ![MSP360 Backup screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/194790/download-_27_-_1_.png)

**NAKIVO Backup & Replication**
 ![NAKIVO Backup & Replication screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328448/Creating-VMware-vSphere-Backup-Jobs-_4_.jpg)

**Ratings**
from reviews

Meets Requirements

**MSP360 Backup**

9.2

9.2467

**NAKIVO Backup & Replication**

9.4

9.4316

Ease of Use

**MSP360 Backup**

8.7

8.7470

**NAKIVO Backup & Replication**

9.5

9.5324

Ease of Setup

**MSP360 Backup**

8.8

8.8355

**NAKIVO Backup & Replication**

9.4

9.4310

Ease of Admin

**MSP360 Backup**

8.9

8.9331

**NAKIVO Backup & Replication**

9.4

9.4287

Quality of Support

**MSP360 Backup**

8.6

8.6353

**NAKIVO Backup & Replication**

9.5

9.5294

Has the product been a good partner in doing business?

**MSP360 Backup**

8.9

8.9293

**NAKIVO Backup & Replication**

9.4

9.4283

Product Direction (% positive)

**MSP360 Backup**

8.7

8.7443

**NAKIVO Backup & Replication**

9.6

9.6305

**Features**
ratings from reviews

Server Backup[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

9.2

202

8.8

153

Compatibility 

File Server Backup

9.6(won by 0.1)

145

9.5

109

Database Server Backup

9.2

108

9.4(won by 0.2)

95

Virtual Machines

8.8

99

9.7(won by 0.9)

127

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Repository Models

8.7

90

9.3(won by 0.6)

107

 (There is a greater than 0.5 difference between this product's rating and its competitors)

VM Backup

Not enough data

9.7(won by default)

6

Management

Continuous Backup

9.0

123

9.4(won by 0.4)

102

Disaster Recovery

9.0

129

9.4(won by 0.4)

109

Storage Capacity

9.1

138

9.3(won by 0.2)

113

Remote Backup

9.5(won by 0.2)

137

9.3

102

Activity Monitoring

8.9

124

9.2(won by 0.3)

108

Data Recovery

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Differential Backup

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Compliance

Security Standards

9.2(won by 0.1)

128

9.1

100

Cloud Data Protection

9.2(won by 0.4)

128

8.8

92

Data Deduplication

8.7

101

9.0(won by 0.3)

100

Ransomware Protection

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Agentic AI - Server Backup

Autonomous Task Execution

9.7(won by 2.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

16

Multi-step Planning

9.7(won by 1.4)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

17

Cross-system Integration

9.0

7

9.4(won by 0.4)

18

Adaptive Learning

9.7(won by 2.9)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

13

Proactive Assistance

9.7(won by 2.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

14

Decision Making

9.7(won by 2.4)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

13

File Transfer

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Data Loss Prevention

Not enough data

Not enough data

Bare-Metal Restore

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Multi-OS

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Data Retention Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Multiple Format Support

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.8

121

8.4

41

Functionality

Real-time Sync

8.7

84

9.0(won by 0.3)

37

Storage Capacity

9.4(won by 0.1)

103

9.3

36

Remote Backup

9.4(won by 0.2)

106

9.2

36

Versioning

9.1(tied score)

93

9.1(tied score)

35

Mobile Backup Application

7.3

32

7.8(won by 0.5)

32

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Compatibility 

Disk Backup

9.4(won by 0.1)

95

9.3

36

Local Backup

9.4(won by 0.2)

98

9.2

35

Storage Formats

9.1

99

9.3(won by 0.2)

35

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

Security Standards

9.0

95

9.2(won by 0.2)

34

Encrypted Storage

9.2(won by 0.3)

98

8.9

36

File Sharing

Feature Not Available

8.8(won by default)

34

Agentic AI - Online Backup

Autonomous Task Execution

8.9(won by 2.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

5

Multi-step Planning

8.6(won by 1.9)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.7

5

Cross-system Integration

9.0(won by 1.7)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

Adaptive Learning

8.3(won by 0.6)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

5

Proactive Assistance

8.1(won by 0.1)

6

8.0

5

Decision Making

8.1(won by 0.8)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Database Backup[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

Not enough data

9.2

61

Functionality

Data Backup

Not enough data

9.5(won by default)

49

Backup Automation

Not enough data

9.6(won by default)

48

Integration

Not enough data

9.2(won by default)

48

Diverse Database Handling

Not enough data

9.2(won by default)

45

Cloud Backup

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Admin

Backup Management

Not enough data

9.5(won by default)

48

Resource Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Incremental Backup

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Agentic AI - Database Backup

Autonomous Task Execution

Not enough data

9.0(won by default)

5

Multi-step Planning

Not enough data

9.7(won by default)

5

Cross-system Integration

Not enough data

8.7(won by default)

5

Adaptive Learning

Not enough data

8.3(won by default)

5

Proactive Assistance

Not enough data

9.3(won by default)

5

Decision Making

Not enough data

9.7(won by default)

5

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Backup Scheduling

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Duplicate Detection

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Local Server Options

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Compression

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Backup Log

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Remote Server Options

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Web Access/Restoration

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

8.4

22

Not enough data

Functionality 

Incremental Backup

9.6(won by default)

20

Not enough data

OS Boot Recovery

7.8(won by default)

18

Not enough data

Bootable Disk

7.7(won by default)

18

Not enough data

Online Restore

9.2(won by default)

20

Not enough data

Performance

Multiple Backup Versions

9.2(won by default)

19

Not enough data

Unlimited Backup

9.6(won by default)

19

Not enough data

Deduplication

9.0(won by default)

18

Not enough data

Lag Free Operation

9.2(won by default)

17

Not enough data

Agentic AI - PC Backup

Cross-system Integration

8.6(won by default)

6

Not enough data

Proactive Assistance

6.0(won by default)

5

Not enough data

Decision Making

6.0(won by default)

5

Not enough data

Autonomous Task Execution

Not enough data

Not enough data

SaaS Backup[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

8.9

18

Functionality

Real-time Sync

Not enough data

8.6(won by default)

16

Storage Capacity

Not enough data

9.2(won by default)

16

Remote Backup

Not enough data

9.4(won by default)

15

Versioning

Not enough data

9.4(won by default)

16

Compatibility 

Endpoint Variety

Not enough data

8.8(won by default)

15

SaaS Application Variety

Not enough data

9.0(won by default)

16

Storage Formats

Not enough data

8.7(won by default)

14

Management

File Sharing

Not enough data

8.2(won by default)

15

Security Standards

Not enough data

8.7(won by default)

14

Encrypted Storage

Not enough data

9.1(won by default)

15

Agentic AI - SaaS Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Data Replication[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

8.8

41

Management

Real-Time Analytics

Not enough data

9.0(won by default)

38

Solution Integration

Not enough data

8.7(won by default)

35

Infrastructure Compatibility

Not enough data

9.1(won by default)

38

Monitoring

Not enough data

8.9(won by default)

39

Solution Provision

System Failover

Not enough data

8.6(won by default)

34

Pay by Usage

Not enough data

8.5(won by default)

35

Service Provision

Not enough data

8.9(won by default)

34

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)

MSP360 Backup

Small-Business(50 or fewer emp.)

81.5%

Mid-Market(51-1000 emp.)

14.3%

Enterprise(\> 1000 emp.)

4.1%

[![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")](https://www.g2.com/products/nakivo-backup-replication/reviews)

NAKIVO Backup & Replication

Small-Business(50 or fewer emp.)

58.7%

Mid-Market(51-1000 emp.)

37.5%

Enterprise(\> 1000 emp.)

3.8%

Small-Business

(50 or fewer emp.)

81.5%

58.7%

Mid-Market

(51-1000 emp.)

14.3%

37.5%

Enterprise

(\> 1000 emp.)

4.1%

3.8%

Reviewers' Industry

[![MSP360 Backup](https://images.g2crowd.com/uploads/product/hd_favicon/c5fb49df9e98424894801262c7f27e7b/msp360-backup.svg "MSP360 Backup")](https://www.g2.com/products/msp360-backup/reviews)
MSP360 Backup

Information Technology and Services

27.3%

Computer & Network Security

9.5%

Computer Software

8.7%

Computer Networking

2.8%

Accounting

2.1%

Other

49.6%

[![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")](https://www.g2.com/products/nakivo-backup-replication/reviews)
NAKIVO Backup & Replication

Information Technology and Services

22.8%

Computer & Network Security

9.0%

Computer Software

6.6%

Telecommunications

3.0%

Transportation/Trucking/Railroad

2.1%

Other

56.5%

FAQs

## MSP360 Backup vs NAKIVO FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between MSP360 Backup vs NAKIVO?

NAKIVO stands out from MSP360 Backup with higher reviewer ratings, stronger support and setup scores, and a larger all-time mention count for ease of use.

| [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | [NAKIVO](https://www.g2.com/products/nakivo-backup-replication/reviews) |
| --- | --- |
| 4.5/5 (551 reviews) | 4.7/5 (362 reviews) |
| Small-Business | Small-Business |
| 8.8 | 9.4 |
| 8.6 | 9.4 |
| Ease of Use (48 all-time mentions) | Ease of Use (86 all-time mentions) |

### How do the pricing models of MSP360 Backup and NAKIVO compare?

NAKIVO is rated higher for value, with a stronger Price/Cost satisfaction score than MSP360 Backup.

- **MSP360 Backup:** In recent reviews, many highlight its affordability and cost-effectiveness, especially for small businesses and MSPs.
- **NAKIVO:** Reviewers consistently describe NAKIVO as cost-effective, with 52 all-time mentions of affordability and praise for its value relative to features and support.
- **Switching reasons:** Several reviewers mention switching to NAKIVO from higher-priced competitors due to better pricing and value.

### What are the best alternatives to MSP360 Backup and NAKIVO?

Veeam Data Platform, Cove Data Protection, and Acronis Cyber Protect are the top alternatives to MSP360 Backup and NAKIVO.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) | 4.5/5 (551) | Small-Business | Affordable and cost-effective for small businesses | Ease of Use (48 all-time mentions) |
| [NAKIVO](https://www.g2.com/products/nakivo-backup-replication/reviews) | 4.7/5 (362) | Small-Business | Cost-effective, strong value for features | Ease of Use (86 all-time mentions) |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749) | Mid-Market | — | Enterprise-grade backup and recovery |
| [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443) | Small-Business | — | Cloud-first backup and fast recovery |

### Which Server Backup features should I prioritize when comparing MSP360 Backup and NAKIVO?

Buyers should prioritize ease of use, management, integrations, support quality, and cost-effectiveness when comparing MSP360 Backup and NAKIVO.

- **Ease of Use:** NAKIVO has 86 all-time mentions for ease of use and a 9.5 score, while MSP360 Backup has 48 mentions and an 8.7 score.
- **Management:** NAKIVO scores 9.4 for Ease of Admin, MSP360 Backup 8.9; management is a top-cited feature for both.
- **Integrations:** NAKIVO has 26 all-time mentions for integrations, including VMware vSphere, while MSP360 Backup has fewer recent integration mentions.
- **Support Quality:** NAKIVO scores 9.4 for Quality of Support with 64 all-time mentions, MSP360 Backup scores 8.6 with 20 mentions.
- **Cost-Effectiveness:** NAKIVO has 52 all-time mentions for affordability, MSP360 Backup 15, with both products praised for value in recent reviews.

### What are the pros and cons of MSP360 Backup vs NAKIVO?

NAKIVO's headline strength is ease of use and management, while MSP360 Backup is praised for affordability and flexibility.

- **MSP360 Backup strengths:** Ease of use (48 all-time mentions), affordable pricing (15), flexible backup options, centralized management, and reliable support (20).
- **MSP360 Backup trade-offs:** Some reviewers note a learning curve for advanced features, less intuitive interface design (10), and limited integrations compared to competitors.
- **NAKIVO strengths:** Ease of use (86 all-time mentions), strong management features, high reliability (46), cost-effectiveness (52), and robust customer support (64).
- **NAKIVO trade-offs:** A few reviewers mention a steeper learning curve for advanced features and desire for more detailed reporting or integrations with ITSM platforms.

### Is MSP360 Backup or NAKIVO better for small businesses?

NAKIVO is the better fit for small businesses, with higher satisfaction scores and more reviewer-cited strengths in this segment.

- **MSP360 Backup:** Largest segment is Small-Business; reviewers highlight affordability and flexibility for small teams, but note a steeper learning curve for advanced features.
- **NAKIVO:** Largest segment is Small-Business; reviewers consistently praise ease of use, management, and support, making it highly recommended for small business environments.

### Which Server Backup platform has better integrations?

NAKIVO is favored by reviewers for integrations, with more all-time mentions and specific third-party platform support.

- **MSP360 Backup:** Reviewers mention integration with cloud storage providers and platforms like AWS and Wasabi in recent reviews, but with fewer all-time integration mentions.
- **NAKIVO:** Integrations with VMware vSphere are cited in 2 all-time mentions, and 26 all-time mentions reference integrations overall, including support for platforms like Synology and Backblaze.

### How do MSP360 Backup and NAKIVO compare on customer support?

NAKIVO leads MSP360 Backup in Quality of Support by 0.8 points, a material difference.

- **MSP360 Backup:** Reviewers describe support as responsive and helpful, with 20 all-time mentions, but a few note occasional delays or less detailed guidance for complex issues.
- **NAKIVO:** Reviewers consistently praise support for speed, expertise, and availability, with 64 all-time mentions and frequent references to live onboarding and remote troubleshooting.

### Which is easier to implement, MSP360 Backup or NAKIVO?

NAKIVO outperforms MSP360 Backup on Ease of Setup by 0.6 points, a material difference.

- **MSP360 Backup:** Reviewers describe setup as straightforward for basic use cases, but note a learning curve for advanced configurations and some technical hurdles for new users.
- **NAKIVO:** Reviewers consistently highlight easy and fast setup, intuitive onboarding, and clear documentation, with many stating deployment took less than an hour.

### Which product has better Management?

NAKIVO is rated higher for Management, with stronger scores and more reviewer-cited strengths.

- **MSP360 Backup:** Ease of Admin score is 8.9; management is cited in 9 all-time mentions, with reviewers noting centralized management and flexibility.
- **NAKIVO:** Ease of Admin score is 9.4; management is a top-cited feature, with reviewers praising centralized, unified management and ease of handling multiple environments.

Alternatives

**MSP360 Backup Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")

[
Datto SIRIS
](/products/kaseya-datto-siris/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

**NAKIVO Backup & Replication Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

 ![Rubrik](https://images.g2crowd.com/uploads/product/hd_favicon/9b4e7f81d462a304f9facef2bb74877e/rubrik.svg "Rubrik")

[
Rubrik
](/products/rubrik/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)